Data Entry Customer Service

EMMA SALINAS

PO Box *** Chamberino, NM ***** 575-***-****, *************@*****.***

Objective

To obtain a full-time position where there is possible future growth and advancement within the company, and where my skills, knowledge and experience may be fully utilized.

Skills

Proficient in English and Spanish (read, write, and translate), Case Management, Office Management, CDS/Clientele Case Assignment, Work Participation Training Agreements, Data Entry, MS Outlook, Windows 2009, Power Point, Excel, Excel Spreadsheets, Document Scanning, Document Collating, Filing, Faxing, Xerox Copier, Letter/Memo Composition, Appointment Scheduling, Conference Scheduling, Obtaining Donations, HSD/ISD Database, ASPEN, Multi-Line Telephones, Good Customer Techniques, Records Management, Word Processing and 10 Key Calculator

Experience

8/13 – 6/14 SL Start NM Works Las Cruces, NM

Career Development Specialist

To assist TANF 1 PHH/ 2 PHH in becoming self-sufficient by assessing them, completing Work Experience Training Agreement and placing them in mandatory activities to meet their needs and FLSA Standards.

7/11 – 8/13 SL Start NM Works Las Cruces, NM

Data Entry Specialist

Corrections on work completed by Career Development Specialists, such as: Sanctions, narratives and spreadsheets. Completed assigned duties by Regional Director on cases completed for 5 Regional Offices: Las Cruces East/West Offices, Alamogordo, Silver City, T or C and Anthony.

12/99 – 7/11 NMSU/NM Works Las Cruces, NM

Administrative Assistant I

Assistant to Director and Supervisors, conference and Meeting Scheduling, Obtaining Donations for Conferences, Appointment Scheduling, Good Customer Service Techniques, Front Office Duties and Coverage, Training Front Staff, Transitional Job assistants and Work Experience Trainees, Entering Time Sheets in Database.

8/98 – 12/99 NMSU/NM Works Anthony, NM

Program Assistant II

Taught Basic Life Skills to (TANF) The Assistance of Needy Families and Food Stamp Recipients. Money Management, resume building, cover letters, and appropriate dress attire for interviews.

6/99 – 10/99 International Nutrition, LTD Anthony, NM

Sales Representative

Took vitamin and supplement call-in orders from Doctors, Pharmacists, Vitamin Warehouses, and the public. Called customers nationwide for orders and reorders of vitamins and supplements.

8/96 – 8/98 Gadsden Middle School Anthony, NM

Special Education Instructional Assistant

Assisted teacher in the classroom and taught students with behavior disorder problems

in his/her absence.

12/93 – 1/96 Gadsden Middle & High School Anthony, NM

Substitute Teacher

Taught all grade levels in absence of teachers.

12/92 – 12/93 Las Cruces Main Post Office Las Cruces, NM

Part-time Casual

Unloaded mail from Mail Trucks and distributed mail to PO Boxes.

8/83 – 6/92 Boone Transportation Anthony, NM

School Bus Driver

Transported students all grade levels to and from home and school in a safe manner. Transported students to and from home and school on field trips in town/out of town in a safe manner.

Education

Gadsden High School Graduated Anthony, NM

IBC Legal Secretary Las Cruces, NM

References

Available Upon Request

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