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Customer Service Engineering

Thunder Bay, Ontario, P7E 1H7, Canada
October 24, 2016

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Renganathan Umanath

*** ******** ****** *****, ******* Bay

ON, P7E1H7

MOBILE: 807-***-****


•A result driven, self-motivated and resourceful proprietor experience of 2 years in Food Industry

•Experience as an exporter

•Knowledge of Incoterms, export and import procedures, method of payments, international ports and geography

•Extensive practical knowledge of the distribution of product and its marketing

•Proficient in all aspects relating to management and statutory compliance

•Knowledge of Health and Safety laws

Skilled communicator, administrator and taskmaster


Graduate Certificate September 2015-April 2017 Confederation College

•Major: Engineering Business and Safety Management

Bachelor of Engineering August 2011-May 2015 Anna University - India

•Major: Mechanical Engineering


Proprietor August 2014 - Present

White Dove Papad & Chips Tamil Nadu, India

•Plan and Supervise from manufacturing to distribution

•Establishing and implementing logistics procedures in line with organisational requirement

•Coordinate freight and distribution, set-up lead time and monitor the movement of goods from warehouse to destinations

•Present global marketing opportunities to companies by finding buyers for their product

•Maintain liaison with all companies involved in business operation; follow-up and resolve any problems

•Working closely with package employees to ensure the protection of all freight during transportation

•Handle daily banking procedures and accounting functions

•Handling staff inquires on daily basis


Crew Member September 2015 - February 2016

McDonald’s Thunder Bay, ON

•Handled currency and credit transactions quickly and accurately

•Followed procedures of safe food preparation, assembly and presentation

•Maintained high standards of customer service during high volume, fast-paced operations

•Handled various cooking techniques of a variety of kitchen equipment; steam ovens, grills, fryers

•Receiving and placing order for customers in restaurant

Houseperson July 2016 – Present

TownePlace Suites Marriott Thunder Bay, ON

•Respond promptly to requests from guests and other departments

•Identify and report preventative or other maintenance issues in public areas or guest rooms

•Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner


•In-plant training in TVS Sundram Fasteners Limited, Krishnapuram Aviyur, India during the time period November 2013- December 2013

•Final Round participation in National level Engineering Design Contest conducted by Barry-Wehmiller International on September 2014

•Certificate of Completion from Autodesk ANSYS, INC.USA and Autodesk Inventor, INC.USA

•Certificate of Completion training in Suicide Alertness

•AutoCAD and Autodesk Solid works, with sound knowledge of 2D and 3D modelling


•First prize in Paper presentation at National level

•First prize in Water Rocketry at National level

•Active participation in ROBOTRYSR-2013 associated with Tryst IIT-DELHI

•Active participation in CAD Modelling at National level

•Active participation in one-day workshop on Non-destructive testing

References available upon request

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