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Customer Service Executive Assistant

Opa-locka, Florida, United States
October 24, 2016

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An experienced Customs Specialist and Executive Assistant with strong analytical skills of understanding customs and foreign exchange regulations with more than ten years of experience.

A trustworthy professional with a proven experience in multinational corporations with big four background/profile.

Has a good ability to work under pressure, excellent communicational skills, autonomous and a good team leader. I possess the capacity to direct and assist assigned staff in performing the responsibilities.


Result orientated profile with an eye for details.

Charismatic, energetic and enthusiastic to collaborate regarding multitask position.

Comprehensive knowledge of import and export logistics and international shipping trends.

Passion for excellence, continuous improvement and obsess about getting things done.

Proactive and anticipatory organizing and prioritizing.

Strong written, verbal communication as well as good proofing skills.

Detail oriented with ability to work independently and prioritize workload.

Demonstrates a high level of integrity and professionalism.

A responsive team player with the interest to take initiative and work in a fast-pace environment.


Executive assistant 7/2013 – 7/2016

Technobros Corp. Miami, FL, U.S.

Anticipated the executives’ needs, proactively brought resources to support different issues.

Received and attended friendly and professional the visitors and clients.

Supervised lower-level clerical staff.

Maintained and ordered supplies and other office materials.

Managed a variety of administrative tasks for the Managers.

Administrated a calendar of appointments, composed confidential correspondence, maintained executive files, arranged detailed travel plans and compiled documents for meetings.

Determined priorities, managed time, monitored progress of tasks assigned and problem solving.

Effectively handled responsibilities and communications with a high degree of professionalism, accuracy and confidentiality.

Real estate agent 9/2009 – 8/2012

RE/MAX Argentina. RE/MAX Del Plata. Buenos Aires, Argentina

Created and maintained a large client base by meeting needs and providing exceptional customer service.

Acted as a listing agent for brokers.

Coordinated appointments with prospective buyers to showcase houses.

Successfully guided home buyers and sellers through sales and purchase of properties. Wrote draft contract documents and purchase agreements.

Assisted in developing marketing material for properties.

Verified that the legal formalities were completed prior to closing dates.

Actively followed up with prospects throughout the sales process.

Assisted clients in leasing homes and retail spaces. Promoted property sales through advertisements, open houses and participation in multiple listing services.

Customs and International Trade – Manager (last position held) 9/1997 - 8/2009

PricewaterhouseCoopers Buenos Aires, Argentina

Comprehensive customs and foreign exchange advising to leading companies.

Supervised the reviewed on import and export shipment documentation and assessed taxes applying extensive knowledge of customs and exchange laws.

Performed audits to ensure compliance with required import and export regulations and control of maintenance all records required in each case.

Proved knowledge of customs and foreign exchange aspects, such as Harmonized Tariff Schedule, customs valuation, promotional regimens and export incentives.

Gave in-company training courses at institutions related to customs y foreign exchange issues.

Writing and reviewed of reports advising multinational companies on international trade issues.

Participating in due diligences of companies from the customs and foreign exchange issues.

Reporting directly to PwC’s Partners.

Supervised professional staff of 4


Post-graduate: International Logistics Program Graduation: 2003

Universidad de Belgrano (U.B.) Buenos Aires, Argentina

Bachelor’s Degree: International Business Graduation: 1997

Universidad de Ciencias Empresariales y Sociales (U.C.E.S.) Buenos Aires, Argentina


Spanish: Native

English: Proficient

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