Orlando Hernandez Jr.

786-***-****

acw7vg@r.postjobfree.com

SUMMARY:

Orlando has over six years of experience designing, configuring, and installing NT systems. He has extensive maintenance of multi-user/multi-server environments, successful troubleshooting and repair of computer hardware, and ability to work in client-server applications. Work experience with UNIX, SUN OS. Real world experience with SNMP monitoring tools such as HP Openview, SiteScope, and Host Monitor. Specializing in server-to-server communications, MS Outlook, e-mail configuration and administration, network and local printer installation and support. Internet and Intranet experience. Microsoft Certified Windows NT (MCP).

COMPUTER SKILLS:

Advanced Microsoft Access, Windows 2000, XP professional, SQL statements, Unix, Sun Solaris and Linux flavors, Windows NT, Windows 95, 98, Microsoft Exchange Server, Lotus Notes client side e-mail configuration, Macintosh Performa and G4, SQL 6.5 Backups.

Remedy, PeopleSoft, and Vantive Trouble Ticket Systems

AS/400 Client Access software for Windows 95, MS Word, Access and Excel, HP Openview operator, Symantec's

ACT for Windows 95, 98, and Arc serve backups.

EXPERIENCE:

Independent Consultant 04 to Present

Provided computer services to independent clients to include, Networking, computer repair, Building computers, developing Access database, troubleshooting network connectivity and e-mail issues for Outlook, Outlook express and Lotus Notes.

Spherion Helpdesk: 03-04

Provided helpdesk support for Spherion Employees in a Windows 98, 2000, XP environment using PC Anywhere and Terminal services.

Created trouble tickets in Vantive

Assisted in PeopleSoft rollout

NOC Technician Operator Telefonica Data 01-03

Participated in hardware and software installation and network configuration of computers in the Telefonica Data EMSC NOC.

Installed and configured Exceed, Hummingbird client for HP Openview.

Monitored services, processes, and hardware on Sun Solaris servers, Windows NT, Windows 2000 for TerraLycos, Lycos, Quote.com, Whowhere.com, Matchmaker, SPSS, B2B, Globix and Telefonica of Spain.

Provided fast and efficient phone support and escalation procedures for the above named companies by following client's SLA’s.

Maintained clients relationships on support of Telefonica Data International NOC at Miami.

Proactively notified customers by following SLA's on respective Telefonica subscribers and identified situations that could adversely affect clients' network systems operations.

Network Engineer Arias and Associates 00-01

Administered Windows workstations & servers for Windows 95, 98, and NT OS platforms.

Maintained and configured over 15 servers on NT platform including, Domain Controller, Back up Domain Controller, and Application Server.

Responsible for registering domain names and creating pop3 accounts.

Configured and maintained internal E-mail using Microsoft Outlook.

Administered a Network Sharp PCL Digital Copier, NEC Superscript printer and 5 Canon BJC 4200 Local Printers.

Configured Web ramp as a default gateway to Internet.

Installed Ethernet network using punch-down block cabinets, switches & hubs.

Installed RJ 45 cabling.

Generated scheduled backups using Arc serve.

Administered SQL 6.5 Backups.

Configured AS/400 Client Access software for Windows 95.

Experience with Geac StarBuilder construction accounting software.

Configuration of Symantec's ACT for Windows 95, 98

Network Engineer Ryan Distributing 1997-2001

Efficiently built, configured, and installed computers.

Provided computer desktop support for over 100 users. Troubleshooting of organization's desktop software.

Troubleshooting network/computers hardware problems

Education and I.T. Professional Development Courseware

Keiser Career Institute Summa Cum Laude (GPA 4.0).

Major: Network Administrator

Graduated 8/27/99

Microsoft Certified Windows XP Professional 2003 (MCP). Also passed all four NT core exams.

Workstation

NT Server

Networking Essentials

NT Server in the Enterprise

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