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Customer Service Manager

Puyallup, Washington, United States
October 24, 2016

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Work Experience

Temporary Warehouse Associate, various November 2015 – Present

Rotating temporary warehouse work consistent with previous experience through various regional staffing agencies; over 100 hours cumulative experience on forklift and additional 50 on load clamp. Maintain warehouse equipment and safety checks, and handled paper work for shipping/receiving.

Warehouse Associate, Hale Fireworks May 2015 – August 2015

Maintained warehouse stock of seasonal fireworks for major distributor during peak selling season, including shipping/receiving of imports, pulling orders according to inventory call sheet, pallet jack operations, and fork lift experience. Delivered exceptional customer service as trained cashier for retail operations.

Location & Contact: Harrisburg, MS – Vicky Allen, 601-***-****

Housekeeper, Days Inn March 2015 – May 2015

Changed linens and vacuumed occupied guest rooms, including the laundering of room linens and stock of toiletries. Sanitized and cleaned counters and tables in dining area and removed trash to secured dumpster. Also trained as desk receptionist.

Location & Contact: Auburn, WA – manager no longer on staff

Warehouse Associate, Southern Imports November 2014 – February 2015

Direct customer service as cashier trainee in addition to regular warehouse duties including shipping/receiving, pulling and loading orders with assistance of pallet jack, for major regional fireworks importer.

Location & Contact: Gretna, LA – Lisa Olsen 504-***-****

Landscaper/Painter, Morning Star Landscaping September 2014 – October 2015

Regular lawn care and weed maintenance, including pick ax (gravel break up) and tree trimming. Scraping, trimming and roll brush work on residential and commercial properties.

Brick Mason Apprentice June 2012 – August 2014

Maintained invoices as general secretary for residential masonry work, including site planning and navigation, receipts, direct customer service, and on-site cleaning. Trained as hod carrier and handled roofing, bricklaying, and tile jobs. Ford E-250 and E-350 box van driving, over 100 hours cumulative experience.

Ranch Hand, The Equine Project October 2010 – May 2012

Care of thirty horses including regular bathing, watering, feeding and exercise. Trained new volunteers in safety and horsemanship, including riding, lunging, pen time, and maintaining operational schedules for animals.

Location & Contact: Enumclaw, WA – Sarah Boyd 253-***-****

Skills & Education

GED Equivalency – home school education, studying for certification

Professional driving – over 100 hours cumulative experience in cars and trucks

Customer service

Money handling

Inventory management

Typing – 65-70 WPM

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