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Facility Manager

Charlotte, North Carolina, United States
October 24, 2016

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Leon Brown

**** ******* *** **** *********, NC **269 (704)*******

HH Home Improvement – Charlotte, NC February 2015 – Present Project Coordinator

● Responsible for negotiating contracts with clients and vendors who work on property. Supervise contractors and vendors as they relate to maintenance.

● Maintenance of all equipment of the property and closely monitors equipment as well as completing any necessary testing as required. Also maintains accurate records of all maintenance repairs. Performs repairs as needed.

● Maintains a working knowledge of local, state, and HUD building codes, as well as keeps up with best practices in the construction industry.

● Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions. Interpret and monitor program budgets. Time Warner Cable Arena - Charlotte, NC September 2005 - September 2014 Assistant Director of Facility Operations - Assisted the Director of Facility Operations with the development of maintenance, and enforcement of the budget. Responsible for delegating duties and providing detailed instructions to Conversion Supervisor in regards to work assignments and projects. Assist internal vendors, engineering, housekeeping, security, and landscaping. Ensure that all labor hours utilized are fully justified and used in the most efficient manner possible, while keeping overtime hours to a minimum. Act as a secondary point of contact for the NBA Charlotte Hornets and AHL Charlotte Checkers to the Charlotte Regional Visitors Authority.

● Responsible for the cleanliness of the property, making sure that any vending or catering that takes place on premises meets code requirements.

● Responsible for negotiating contracts with clients and vendors who work on company property. Supervise contractors and vendors as they relate to maintenance.

● Responsible for creating a budget for all expenditures from facilities department and work throughout the year to keep costs within the budgeted amount, making adjustments on an emergency basis, strategic planner who helps to organize the day to day operations of a business, paying special attention to the premises on which the business is located.

● Promoted a positive team attitude with employees and volunteers.

● Managed and performed all work related to the maintenance of the facility including but not limited to HVAC, plumbing, in house security, electrical and custodial duties. Leon Brown

6046 Shining Oak Lane Charlotte, NC 28269 (704)*******

● Maintenance of all equipment of the facility and closely monitors equipment as well as completing any necessary testing as required. Also maintains accurate records of all maintenance repairs. Performs repairs as needed.

● Oversaw and provided event coordination. Ensured proper scheduling of set up and tear down for meetings, events, concerts, major basketball tournaments, conventions and etc.

● Developed and managed the facility work order system. Assigned tasks to appropriate team.

● Created cost estimates for clients or promoters for potential new events. Managed relationships with clients once event is booked.

● Implemented policies and procedures as well as needed training for Operations staff.

● Managed regular building maintenance inspections. Oversaw major annual building inspections.

● Responsible for all maintenance of basketball and hockey flooring; setup and teardown.

● Managed staff in the making of ice floor for Minor League Hockey Team Charlotte Coliseum Charlotte, NC January 2000 - September 2005 Director of Operations Responsible for supervising and directing the Coliseum Operations Department to facilitate and expedite the facility and grounds. Responsible for providing the Assistant Building Manager with a list of services to insure related charges are collected during settlement to include invoices for responsible parties where settlement is not completed at end of event. Compile data for budget and other reports as requested by Assistant Building Manager and Building Manager. Responsible for overseeing the engineering department to ensure all aspects of physical plant equipment is maintained to maximize service life. Memphis Cook Convention Center Memphis, TN October 1995 - January 2000 Promoted to Operations Manager Responsible for managing over 30 employees and directing the operational staff to facilitate and expedite event set up, move out, and building readiness, including breakdown of events as well as scheduling operations staff for major changeovers as needed. Analyze client needs and assure that they are met. Act as liaison between promoters and facility. Directs subordinates for an orderly and complete execution of specific duties surrounding events.

Leon Brown

6046 Shining Oak Lane Charlotte, NC 28269 (704)******* Memphis Cook Convention Center Memphis, TN January 1995 - September 1995 Event Manager for Exhibit Hall of 150,000sq.ft., 25 meeting rooms that seat 25 - 1,050 people. Responsible for overseeing 2 concert halls, which include DixonMyers Hall which seats 4,300 people and Vincent DeFrank Hall which seats 1,900 people. Supervised Public Safety Coordinator and all security personnel. Responsible for providing estimates for clients and coordinating client needs with building staff to assure proper setup and smooth operations of events.

Mobile Civic Center Mobile Alabama September 1992 - December 1994 Event Coordinator for a multi - entertainment complex, which includes an Arena (10,676 seats), Expo Hall (3,500 seats), and Theater (1,933 seats). Overseeing security staff for all events. Responsible for providing settlement information to the Finance Director for final billing. Georgia Dome Atlanta, GA June 1992 - August 1992

Employed by Andy Frain Services who provided guest management services to the administration.

Turner Home Satellite Atlanta, GA June 1992 - August 1992 Develop sales, marketing and satellite maintenance programs for satellite owners. Responsible or sales and maintenance of Turner programming for commercial and consumer satellite customers. Identify and solve technical problems with consumer satellite systems throughout the U.S. Ticketmaster Atlanta, GA July 1991 - November 1991 Responsible for greeting over 100 incoming calls daily, properly communicating event information, and placing ticket orders using state of the art computer systems covering the southeast region.

Charlotte Coliseum Charlotte, NC Internship August 1990 - January 1991 Exposed to all the facets of facility management including the box office, event coordination, marketing, public relations accounting, security, concessions, catering, novelty sales and coordinated Senior Citizens Christmas Party for over 2,000 participants. Leon Brown

6046 Shining Oak Lane Charlotte, NC 28269 (704)******* Greenville Braves AA Minor League Baseball Franchise Greenville, SC Practicum Summer 1988

Assisted the General Manager in all areas of sport administration and stadium operations that pertained to the effective management and organization of the Greenville Braves. Major Events: NBA Charlotte Hornet Home Games; AHL Charlotte Checkers; National Democratic Convention primary contact; CIAA, ACC and NCAA Basketball Tournaments; Rolling Stones Concert; Women of Faith; Local College Basketball Games; Jordan High School Interest & Activities: Basketball, Football, Golf, Tennis, Coaching, Assistant Basketball Coach West Charlotte Senior High School 2007-2008, Music, Vice President Mallard Creek Hokies Little League Football Team 2009-present

Computer Skills: Microsoft Word, Microsoft Excel, Power Point, Microsoft Outlook Awards Received:

● Sports Administration Club, selected to the International Conference of Sports Business

● The United States Army Reserve (May 1991), commissioned as Second Lieutenant

● Promoted to First Lieutenant, June 1994

● Adjutant General’s Corps Regimental Association

● Minority Academic Achievement Award, August 1990 Civic Organizations:

● Jack and Jill of America, Inc.

● 100 Black Men of America


University of South Carolina-1990-Bachelor of Science Sports Administration References available upon request.

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