Marshelle D. Shelton-Sights
**** ********* ** ********, ** 317-***-**** acw7rs@r.postjobfree.com
Profile
A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, coupled with good PC skills and the ability to communicate confidently at all levels. Recognized for ability to cultivate relationships and form collaborations. Exceptional trainer and mentor with skills to motivate peak individual performance from team members.
Areas of expertise include: Financial administration Office procedures, Typing & word-processing, Keyboard skills, Filing, Decision making, Writing correspondence Administration
MS Office applications Business and Administration Office management
Professional Experience
COMMUNICATION: REPORTS/MANAGEMENT/TECHNOLOGY
Manage facility and equipment.
Control expenditures against budget related to administrative responsibilities
Assisted the Director of Club Operations in preparing the annual budget request
Write grants; solicit businesses for community support, and report back to funders
Troubleshoot software and hardware for entire facility
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front-office operations and provide impeccable customer service:
o Built and maintains collaborative partnerships.
o Assigned incoming students to Indianapolis Public Schools system
o Communicated with Superintendent, Principals of schools and staff.
o Problem solved, maintained accurate files and records for students
o Assisted with problem solving bus transportation for the largest school system in Indiana:
o Liaison between principal, Associate Executive Director and 21st Century Grant Coordinator.
DETAIL MASTERY & ORGANIZATION
Manage all aspects of day-to-day operations as Director
o Facility operation/maintenance.
o Surveys members’ interest in programs, tracks member program participation
o Worked with Director’s to plan and implement changes to improve program results
o Program planning, development, implementation and evaluation for 2,252 Club members.
o Provide direct supervision to 32 full/part-time Club professional staff.
o Finances: accounts payable/receivable, invoicing, and budgeting.
o Responsible for recruitment, development, management and evaluation of staff
Employment History
THE BOYS & GIRLS CLUBS OF INDIANAPOLIS. – Indianapolis, IN
Unit Director, (Keenan-Stahl Unit) 2006 to Present
Site Director, (Liberty Park Site) 2003-2006
Education Director/Computer Skills Director, (Atkins Unit)2000-2003
NEW DIRECTION JUVENILLE DETENTION CENTER – Indianapolis, IN
Computer Skills Director, 1999-2000
INDIANAPOLIS PUBLIC SCHOOL-Indianapolis, IN
Transportation Boundary Hotline Supervisor, 1994-1999
GRISSOM AIR FORCE BASE RECREATION CENTER- Peru, IN
Program Director 1985-1990
Education
CENTRAL CHRISTIAN COLLEGE
BS Degree Pyschology-2018
IVY TECH COMMUNITY COLLEGE – Indianapolis, IN
ASA Degree of PC Support Specialist Administration, 2009 GPA: 3.25/4.0
BALL STATE UNIVERSITY – MUNICE, IN
Early Elementary Education, 1986-1988 GPA: 2.97/4.0
References
LeeAnn Harris Mark Branch Coco Wolf
Director of Club Operations Regional Service Director Account Relationship Director
Boys & Girls Clubs of Indianapolis Boys & Girls Clubs of America Boys & Girls Clubs of America
3530 S. Keystone Midwest Center Resouce Development
Indianapolis, In. 46227 104 James Court 1275 Peachtree Street NE
317-***-**** Danvielle, IN 43122 Atlanta, GA 30309
acw7rs@r.postjobfree.com 847-***-**** 404-***-****
acw7rs@r.postjobfree.com acw7rs@r.postjobfree.com