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Customer Service Representative

London, Greater London, United Kingdom
£8 ph
October 24, 2016

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*, **** ***** *****, *********, Berks TW** *BX

Home: 017**-******

Mobile: 078*-*******

Amanda Varian


Key Skills


Immaculately presented team player.Good interpersonal skills.

Good IT knowledge and numeracy skills.Accuracy and high standards in all work undertaken, both administrative and reception.Able to work to tight deadlines and flexible approach.

An excellent communicator with Customer-focused attitude.

Able to prioritise work and copes well under pressure.

Since leaving Kone Lifts I have been a full-time Carer and have done occasional work on front-desk for Reed in Staines and Parkside in Staines.


KONE Plc 2008 November – 2013 to date


Meet and greet visitors

Answer switchboard efficiently

Frank all afternoon post

Arrange buffet lunches

Book meeting rooms

Order stationary

Arrange couriers and taxis

Administrative help including mailshots

2006 December – 2008 November


Various assignments in Front-of-House duties for agencies such as

Bucks and Berks, Adecco, Copperfield and Office Angels

DHL 2006 August – 2006 November


Meet and greet visitors

Answer telephone correctly and promptly

Index invoices onto computer

Various administrative tasks

Typing of claims letters on Microsoft Word

SHELL Plc 2006 April – 2006 July


Meet and Greet Visitors

Answer switchboard and taking messages

Organize couriers and taxis from reception area

Distribute incoming post and frank outgoing post

Use e-mail and calendar to book conference rooms

Administrative help including mail shots

MCDATA 2006 January – 2006 March


Meet and Greet Visitors

Answer switchboard and taking messages

Organize couriers at home and abroad

Organize buffets for conferences and meetings

Franking post for home and abroad

Using Word and Excel when necessary

METRODE Plc 2005 July – 2006 January


Answering switchboard promptly and correctly

Scanning documents when required

Meet and Greet visitors

Franking post for home and abroad

Typing on Excel and Word when required

Passing on messages with Lotus Notes

Telephone questionnaires for customer satisfaction survey

ABBEY BUSINESS CENTRES 2004 December -2005 June

Customer Service Representative

Front of House Reception duties

Organising couriers and signing

Franking outgoing post and sorting incoming

Computerised switchboard

Microsoft Word Excel and Powerpoint

Ensuring reception area tidy and clean

Organising lunches and teas and coffees for meetings and conferences


Alliance Francaise

Diploma in French Written and Spoken

University of London

BSc Psychology degree

Maidenhead College

London Chamber of Commerce Secretarial


Swimming, walking, current affairs, Greek and Italian languages

Ornithology and theatre


On Request

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