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Medical Assistant Customer Care

Location:
Park Forest, Illinois, United States
Posted:
October 24, 2016

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Resume:

Helen Rush, RMA, RPT

*** ********* **., **** ******, IL 60466

Phone: 708-***-**** acw7is@r.postjobfree.com

Objective

Secure a position in a healthcare facility as a certified medical assistant or phlebotomy technician where extensive training and excellent communication skills can benefit the patient and the company.

Summary of Qualifications

EKG, spirometer, urinalysis, tray sterilizations, blood draw, Pulmonary Function Testing, Matrix testing, glucose testing, administer dietary advice and medication upon doctor directions, eye and ear irrigation and vision testing.

Certifications: Registered Phlebotomy Technician (RPT), Registered Medical Assistant (RMA), CPR and First Aid

Advanced software knowledge: Electronic Medical Records software Epic and Med iSOFT, Quadra Med Quantum Encoder software, in addition to Microsoft: Word, Excel, PowerPoint, and Publisher

Completed 180 Medical Billing and Coding externship hours.

Healthcare Education

Indiana Tech - Ft. Wayne, IN. Expected completion: 08/2017

Bachelor of Science of Business Administration

Rasmussen College - Mokena. IL Completion date: 06/2016

Associate of Applied Science of Business Management

Sanford-Brown College -Tinley Park, IL Completion date: 04/2012

Medical Billing and Coding Certificate

Brightwood College-Hammond, IN Completion date: 05/2010

Diploma of Medical Assistant Distinction

Professional Experience

Professional Dynamic Network- Matteson, IL June 2014- Current

Medical Assistant

Proactive clinical duties:

Communicates with other health care professionals for test scheduling, prescription orders, other medical files, examinations, order lab supplies, and order specimen pick-ups

Secure management of medical records.

Performing procedures under physician or assistant supervision

Escort and assisting in exam rooms

Gathering patient information and vital signs

Educating patients as instructed by a doctor

Conducting individual testing thru blood draws, EKG's, PFT, Matrix and Urine/blood drug screenings

BMO Harris Bank- Naperville, IL July 2013-July 2014

Account Specialist-Collector II

Obtained and discussed customer concerns and personal information.

Reviewed and negotiated financial hardship arrangements by analyzing the customers' financial background and suggesting financial strategies to settle the debt.

Managed files up to $2.5 million in equity, providing exceptional teamwork for securing over 114% of monthly revenue goals assisting the company in profit growth.

Initiated repossession proceedings and service disconnections for delinquent accounts.

Dr. Rife & Associates- Orland Park, IL November 2012- April 2013

Medical Receptionist

Exclusive administrative duties

Greeting and prepare patients for current and future visits.

Expedited thorough verification and processing of insurance claims.

Processed insurance codes on procedures performed for reimbursement.

Communicates with other health care professionals for test scheduling, prescription orders, other medical files, examinations, order lab supplies, and order specimen pick-ups

Secure management of medical records.

Manage accounts receivable and accounts payable.

St Margaret Mercy Health Care- Dyer, IN August 2010-April 2011

Medical Assistant

Communicates with other health care professionals for test scheduling, prescription orders, other medical files, examinations, order lab supplies, and order specimen pick-ups

Secure management of medical records.

Performing procedures under physician or assistant supervision

Escort and assisting in exam rooms

Gathering patient information and vital signs

Educating patients as instructed by a doctor

Conducting individual testing thru blood draws, EKG's, PFT, Matrix and Urine/blood drug screenings

Greeting and prepare patients for the visit.

Expedited thorough verification and processing of insurance claims.

Processed insurance codes on procedures performed for reimbursement.

Communicates with other health care professionals for test scheduling, prescription orders, other medical files, examinations, order lab supplies, and order specimen pick-ups

Secure management of medical records.

Patient Financial Services- Houston, TX December 2008-March 2009

Debt Collector, Medical

Expedited thorough verification and processing of insurance claims.

Processed insurance codes on procedures performed for reimbursement.

Communicate with alternative health care professionals to retrieve required documents

Obtained and discussed customer concerns and personal information.

Examined and negotiated financial hardship arrangements by analyzing the customers' financial background and suggesting financial strategies to settle the debt.



Contact this candidate