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Customer Service Manager

Fort Lauderdale, Florida, United States
October 25, 2016

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*** ********* ***** *****

Plantation, FL 33324



• Effective and demonstrated communication skills.

• Flexible, independent, creative and a team player.

• Strong leadership capabilities.

• Works well under pressure, can quickly react to, and resolve critical problems.

• Fluent in English and Spanish

• Proficient in Microsoft Excel, Word, Outlook


Macy’s October 2016 - Current

Customer Service, Merchandise associate.

● Assist in price changing execution

● Organize and maintain merchandise in stockrooms, and fill in the selling floor as needed

● Process damages, transfers, and return to vendor merchandise

● Maintain high cus

Quick Weight Loss Centers, Miami, FL April 2011 – August 2016 Center Director

● Hiring and training of new administrative staff and counselors.

● Monitoring and evaluating the work performance of existing administrative staff and counselors.

● Creating sales strategies to promote the firm’s programs and products.

● Ensuring the success of clients by evaluating their needs, adapting the programs and products to meet those needs and supporting, motivating, and educating the clients. Collblanc Espai D’Art, Castell’on, Spain January 2009 – January 2010 Assistant Gallery Manager

● Responsible for the days to day operations at the gallery.

● Responsible for procuring artists and arranging expositions of their work.

● Translation of programs from English to Spanish and vice versa. PBS&J Consulting, Miami, FL October 2001 – December 2006 Assistant Purchasing Manager

Review and update purchase requisitions, preparation of purchase orders, and assuring proper distribution.Working with vendors to interpret policies and procedures, obtain quotations, and verifying deliveries. EDUCATION

High School Diploma

Music Student in Spain, 2006 – 2008

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