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Customer Service Medical

Location:
Decatur, GA, 30030
Salary:
18.00
Posted:
October 23, 2016

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Resume:

Corrine Quick

**** ********* **. *******, **. ***34 770-***-**** acw6yu@r.postjobfree.com

Objective

To use my claims and administrative experience in an environment that will allow professional and intellectual growth, as well as acquisition of new skills.

Work Experience

TECHNICAL ASSISTANT CHUBB INSURANCE GROUP 2009-2015

Assisted lost-time and medical only claim adjusters

Authorized and scheduled all levels of medical appointments

Reviewed and sent out all levels of litigation

Copied files for medical appointments, IME, and litigation

Kept in constant contact with insured claimants and attorneys

CLAIMS REPRESENTATIVE KEY RISK MANAGEMNT SERVICES 2006-2009

Verified and paid medical bills with prescribed timeframes

Investigate and managed medical claims for that state of Georgia

Assisted in resolving questions and issues regarding compensability and authorized medical procedures

Identify issues and informed the lost-time adjusters prior to transferring the claims to them for handling

CLAIMS ANALYST STATE OF GEORGIA, DEPARTMENT OF ADMINISTRATIVE SERVICES 2005-2006

Verified and paid medical bills with prescribed timeframes

Investigate and managed medical claims for that state of Georgia

Assisted in resolving questions and issues regarding compensability and authorized medical procedures

Identified issues and informed the lost-time adjusters prior to transferring the claims to them for handling

CLAIMS ANALYST COMPMANAGEMNET 2003-2003

Calculated and paid lost-time claims in North Carolina up to 20 weeks

Verified and paid medical bills with prescribed timeframes. Investigated and managed medical claims for Florida, Kentucky, Tennessee, and North Carolina

Assisted in resolving questions and issues regarding compensability and authorized medical procedures

Identified issues and informed the lost-time adjusters prior to transferring the claims to them for handling

CLAIMS ANALYST COMPMANAGEMNET 1999-2002

Calculated and paid lost-time claims in North Carolina up to 20 weeks

Verified and paid medical bills with prescribed timeframes. Investigated and managed medical claims for Florida, Kentucky, Tennessee, and North Carolina

Assisted in resolving questions and issues regarding compensability and authorized medical procedures

Identified issues and informed the lost-time adjusters prior to transferring the claims to them for handling

CUSTOMER SERVICE REPRESENTATIVE UNTIED HEALTHCARE 1994-2001

Answer inbound and outbound phone call

Handle all incoming mail

Sent phone calls to correct person

Answer coverage and billing questions for clients

Advise client what their benefits are

CUSTOMER SERVICE REPRESENTATIVE WASUA 1990-1994

Answer inbound and outbound phone call

Handle all incoming mail

Sent phone calls to correct person

CUSTOMER SERVICE/AUTO LOANS OSI COLLECTION 1986-1991

Answer inbound and outbound phone call

Handle all incoming mail

Sent phone calls to correct person

Called client to verify if bill has been paid

Education

DUFF’S BUSINESS INSTITUE PITTSBURGH, PA 1975

Professional Licenses

Georgia

North Carolina

Florida



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