Muzaffar Hussain Raja

**** ***** **** ***********, ** 22150

E-mail: acw6sl@r.postjobfree.com

Phone: 202-***-****

PROFILE SUMMARY:

Over 6 years of experience in software testing using UFT/QTP, Visual Basic, ALM Quality Center, SQL Navigator, SharePoint, JIRA, Soap UI.

Performed Load/Performance Testing Using Apache JMeter

Analyzed user stories; specifications; system need documents; functional and business requirements and developed Test Plan, Test Strategy, Test Cases, in both Agile and waterfall methodologies.

Handled large projects/programs involving onsite-offshore delivery model, coordinated off-site, offshore and onsite teams both in Agile and Waterfall methodology.

Developed and maintained Requirement Traceability Matrix (RTM) using several tools.

Collaborated with developers, product managers, operations and other members of the team in defining test objectives and release planning.

Created Business Process Model, Hybrid, Keyword Driven, Data Driven, Page Object Model (POM), and Automation Object Model (AOM) using UFT/QTP, ALM and other tools using dynamic descriptive programing, SORs, and Object Repository to perform functional and regression tests.

Good communication and presentation skills, self-starter, quick learner and team player.

Maintain cooperative relationship with the developers & communicate with both technical and non-technical stakeholder

STATUS: US Citizen

TECHNICAL SKILLS:

Testing Tools: HP UFT, HP Quality Center, Quick Test Pro, JMeter

Programming Languages: HTML, PHP, XML CSS, JavaScript, SQL, C#, Visual Basic, VBA Excel, Java, PL/SQL

Database: SQL Server, Oracle, MySQL, DB2

Operating System: MS-DOS, Windows, Unix/Linux

PROFESSIONAL EXPERIENCE:

CareFirst, Owings Mills, MD

QA Engineer

June 2015 – Present

CareFirst Member Portal: Provide lifecycle management of Manual & Automated testing on the projects which handles the “Consumer Driven Health Plan”; the project supports CareFirst Blue cross blue shield web sites where the Member can check his account information regarding his health care plan.

By using the AGILE/Scrum Methodology, my job to perform the System/Integration testing, Regression testing, User acceptance testing and Backend testing of Claim process, account information, Medical Policies, Provider Doctor Search and benefits details and deductibles of the plan for the consumers that support to all regions. Project required working on the sub projects of website like Provider search Portal, Employee Portal and Broker Portal. The project supports CareFirst web sites where the Member can check his account information regarding his health care plan as well as Claims and Billing information.

In terms of testing, my job start to create & execute the intensive “Test cases & Test Plan” by using the Technical & Business requirements. Performed intensive Functional Testing on different enhancements of the modules of the CareFirst Member web site. Also extensively using the SQL Queries, SQL stored procedures and triggers for the Backend testing. Also performed Non Functional testing on the project by using several browsers on Windows and MAC (Apple) machine like Mac Safari, Mac Opera as well as IE, Fire Fox & Chrome.

Identified and analyzed regression test scenarios to automate.

Created scripts, re-useable actions, functions, and parameterized data using descriptive programming in HP UFT (QTP 12.0 & 12.5).

Defined framework approach for the project enabling maximum flexibility and minimum maintenance requirements.

Created and implemented check points for GUI, GUI/DB, Smoke, Sanity and functional verifications.

Managed schedule runs for smoke, sanity, cross browser and regression testing for every new build.

Used error object, recovery scenarios, and exit statements to handle unexpected events that occur during a test run

Reviewed and enhanced team developed scripts for standardization.

Developed test cases from user stories for UI, functional, smoke, sanity, regression and cross browser compatibility testing.

Designed test plan from use case specifications in consultation with product team.

Created, analyzed and imported test cases and test data into ALM Quality Center.

Executed test cases and generated reports from ALM Quality Center

Performed Load/Performance Testing Using Apache JMeter.

Good in Resource management and Automation Architecture designing for maximum coverage of requirement.

Created and executed end-to-end User Acceptance Testing (UAT) Test Plan & TCs.

Managed Bug Lifecycle, Prepared Bug/Defect Analysis Report for every release using ALM Quality Center.

Created Form Validation Functions in PHP, HTML.

Created Functions in PHP for Parsing XML Document.

Project Methodology: Agile/SCRUM.

Environment: HP Quality Center, SQL Server, QTP, Html, CSS, Visual Studio, XML, JavaScript, AJAX, Java, Oracle, Windows, Linux.

Capital One, Richmond, VA

QA Engineer

Sep, 2012 – May, 2015

Provide life cycle management of Manual & Automated testing on the projects of “Capital One Online Banking” website provides customers all necessary financial facilities. Our team accomplished this project in Agile/Scrum Environment using Manual & Automated Testing Method. It is web based Application which enables the customer to perform online bank transactions like Credit Card activities, Personal Banking, Mortgage & Auto Loans, Investment Plans, Online Bill Payment, Account Management. This online Banking is just like online Bank Teller, Customer can perform any financial activity like Open New Account (Checking, Saving, Money Market.)

In terms of testing create & execute the Test Cases and Test Plans by using the Technical & Business requirements. By using the AGILE/Scrum Methodology, my job to performed intensive Functional System/Integration testing, Regression testing, Smoke testing, User Acceptance & Backend testing of different modules of the Capital One Online Banking project including (CDs) Balance transfers, Payments and many other financial modules

Reviewed project artifacts, analyzed requirements, designed the test plan and provided weekly status report that includes testing metrics, test logs and test summary reports.

Served as a resource and communication, point for decisions about test schedule changes, resource forecast and estimation.

Investigated, researched, recommended and lead the implementation of commercial automated test tools and test scripts for regression testing of existing product functionality.

Ensured all testing standards are being met and served as an escalation point for issues involving testing.

Contributed in Test Strategy and Test Plan document development.

Maintained Requirement Traceability Matrix (RTM), Test Cases, Scripts, Test Suites in Quality Center 11.5.

Managed defect lifecycle, tracked and logged defects, developed and maintained reports in QC 11.5.

Used SQL queries for Back-end testing and Data integrity testing.

Created and executed automation scripts for smoke and regression tests using Quick Test Professional 11.5(QTP now UFT) using descriptive programing.

Created scripts to maximize reusability by regular expressions and parameterizing checkpoints for GUI and functional verifications

Used data driven approach mostly, created several reusable functions/actions for various UI verifications.

Managed unexpected system and runtime errors using Recovery Scenario, Error Statements.

Created a startup script using Automation Object Model standardizing QTP environment.

Performed Integration testing using both Data-driven and Keyword Driven Frameworks created in QTP by using VBScript coding.

Coordinated meetings with the Development teams for appropriate handling of the bugs and their timely resolution.

Environment: HP Quality Center, SQL Server, QTP, Html, CSS, Visual Studio, XML, JavaScript, AJAX, Java, Oracle, Windows, Unix.

Best Buy, Richmond, VA

QA Tester

September, 2010 – May, 2015

Provide life cycle management of Manual & Automated testing on the projects of “Best Buy Product Ordering Portal”. The project mainly related to Product Sales process; the project supports All the Best buy Product sales where an end user can search and buy the various kind of Product by using our ORDERING Information module, User can check his account information regarding his current and previous orders. Functional and regression testing performed on both GUI and backend part of the module. Project required working on the sub projects of website like Product Portals and Services Portal

In terms of testing create & execute the Test Cases and Test Plans by using the Technical & Business requirements. By using the Waterfall methodology, my job to performed intensive Functional System/Integration testing, Regression testing, Smoke testing, User Acceptance & Backend testing of different modules.

Contributed in preparing test plan, test cases, managed STLC and bug life cycle.

Performed including but not limited to functional, regression, smoke, sanity, DB/GUI testing.

Created automation scripts for selected regression TCs using QTP 11.0 (Quick Testpro).

Identified defects and reported them using ALM Quality Center.

Executed SQL statements and stored procedures for testing the data returned by the reports.

Adopted data driven framework for regression testing, created checkpoints for logos, GUI object verifications using QTP.

Developed test matrix on weekly basis for senior management’s review.

Worked on enterprise systems based on various programming languages including Java.

Coordinated with multiple teams, both internal and external, to specify test planning, execution and reporting requirements.

Involved in reviewing and analyzing the functional requirement documents.

Tested the data integrity in Oracle database tables by using PL/SQL.

Involved in writing the test script, analysis of data requirements, gathering all testing information, setting up the test bed for testing the application.

Environment: SQL Server, Visual Basic, Visual Studio, Oracle, Html, CSS, Java, JavaScript, Windows, Unix, QTP, HP Quality Center.

EDUCATION:

Bachelor in Commerce, University of Karachi, Pakistan

Diploma in Computer Software Engineering, Karachi, Pakistan

References available upon request

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