Career Overview

Core Strengths

Accomplishments

Work Experience

Educational Background

Donna Tippie

***** * ******* *** ****

El Mirage, Arizona 85335

H: 623-***-****

M: 623-***-****

acw6ry@r.postjobfree.com

To maintain a high level of efficiency in the department I am in trusted in Strong organizational skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.

November 2000

to

September 2016

Trulite Glass and Aluminum Solutions Phoenix, Arizona Accounts Receiveable, Customer Service Rep, Order Entry Cross-trained and provided back-up for other customer service representatives when needed. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Assisted customers with store and product complaints. Assisted customers in finding out-of-stock items. Recommended, selected and helped locate merchandise based on customer needs and desires. Regularly sought opportunities to up sell and add on additional merchandise.

1985 Southwestern Medical Academy Phoenix, AZ, United States Front Office Medical

1972 Buckeye Union High School Buckeye, Arizona, United States