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Support Service

Location:
Bengaluru, Karnataka, 560001, India
Posted:
October 22, 2016

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Resume:

Elango R

MOBILE NO : +91-776*******

E-MAIL : acw6qt@r.postjobfree.com

Experience Summary

Over 6 years and 2 months of software development experience with 5+ years of experience in EAI and B2B using webMethods tools.

Expertise in Support and deployment activities of EAI and B2B integrations using webMethods ESB product suite viz., webMethods Integration Server, webMethods Developer, webMethods Trading Networks, webMethods Broker

Then Worked at client locations from April 2013 to May 2014 and May 2015 to Oct 2015 in Short term visa located at London (Holborn) as IT Store Analyst.

Strong experience working on webMethods upgrade projects from version 7.1 and 8.2.

Improving the skills in Administration activities of webMethods in version 9.8, Universal Messaging and My webMethods server

Excellent verbal and written communication skills and presentation skills.

Team player with immense ability to grasp new concepts and apply them.

Experience working in Onsite-Offshore model.

Experience working in Clustered environments with Reverse Invoke (Reverse http Gateway) servers in DMZ & Internal (Application) servers

Expertise in doing RCA in solving critical business issues.

Experience in providing 24x7 Production Support to time critical interfaces.

Expertise in doing RCA in solving critical business issues.

Developed and Optimized publish-subscribe model to facilitate integration between various applications.

Experience working with webMethods Administrator to create database aliases, DB services, configure file polling port and manage ACL’s.

Extensively used JDBC adapter to create adapter notifications and to develop adapter services.

Certification:

Software AG certified in webMethods 9.0 Certified ESB Developer

Work Experience

Remote Developer & Admin Support

Bancabc

Software AG – Bangalore, India

Mar 2016 to Present

Description:

Bancabc is a financial services provider in Southern Africa and Eastern Africa. Bancabc chose webMethods as one of the integration platform to integrate various information like Funds transfer, school Fees, eTax etc.

Roles:

Extensively worked in setting up environments like QA and Production remotely

Code development for transferring the Data between Oracle Flex Cube and Frond End API

Fixing defects encountered after go-live and during support activities.

Environment: webMethods Integration Server 9.7, Universal Messaging, Terracotta and MWS.

webMethods Administrator

RJ Reynolds:

Cognizant Technology Solutions – Bangalore, India

Oct 2015 to Feb 2016

Description:

The objective is to build an integrated SOA application solution which will replace the current “Tightly Coupled” systems and manual workflows with integrated, flexible, fast and efficient processes and applications – with data in real time.

This solution provides following benefits from business perspective.

Improve Marketing Effectiveness

Increase Organizational Efficiency

Reduce Risk and Complexity

Responsibilities:

The Dev and QA environment setup in cloud platform

The self-signed certificates are created and installed to Integration server for secure authentication.

Involved in configuring the Universal Messaging and Adapters from one environment to another

Involved in trouble shooting and problem solving of the Integrations.

Used WmMonitor to monitor, analyze and resubmit the Error documents.

Configured the Reverse Invoke (Reverse http Gateway) servers in DMZ & Internal (Application) servers

Involved in configuring the Terracotta clustering between internal application servers.

Environment: webMethods Integration Server 9.8, Universal messaging 9.5, Terracotta, Reverse Invoke Servers in DMZ and MWS

BI – webMethods Support Analyst

J Sainsbury’s Plc

Cognizant Technology Solutions – Bangalore, India

Jan 2011 – Sep 2015

Description:

Sainsbury's is the second largest chain of supermarkets in the United Kingdom. Sainsbury plc, is split into three divisions, Sainsbury's Supermarkets Ltd, Sainsbury's Convenience Stores Ltd (Sainsbury's Local), and Sainsbury's Bank. The group's head office is in the Sainsbury's Store Support Centre in Holborn Circus, City of London. Sainsbury’s chose webMethods as one of the integration platform to integrate various IT systems with Sainsbury’s and external parties.

Roles and Responsibilities:

Extensively worked at System Acceptance Testing and helped the business users before the implementation

Involved in internal reviews like code walkthroughs and review of documents before implementation.

Proficient in identifying the data transformation or code issues through the webMethods applications.

Self-motivated with the business of my client to resolve the issue before the business impact.

Provided 24x7 Production Support for highly time-critical FI and made sure client's service level agreements (SLA's) and the security compliances are met. Responded to incidents in Service Center, debugged and fixed Production issues with Integrations. Providing on call support during non-office hours and on weekends.

Fixing defects encountered after go-live and during support activities

Worked on Price, Promo, Orders, Inventory Adjustments related interfaces. The scope of the work includes Inbound - General Ledger, Order Acknowledgements, Advanced Shipping Notices, Product activity data and Invoices. Outbound - Purchase Orders, Remittance Advices etc. All Clients/Partners are connected through the webMethods Integration Server and webMethods Trading Networks

Gained thorough understanding of Sainsbury's Middleware processes, architecture, integrations and proposed enhancements, upgrades as needed.

Worked closely with Sainsbury's business counterparts for gathering requirements, translating them into Technical specifications, designing and developing the integrations, testing and deploying them, followed by providing post-implementation Production support

Worked with various data/file transfer methods like FTP, SFTP, http and https. Extensively used Unix FTP, SFTP services/commands

Created test plans and performed Unit Testing, System/ Integration testing, Regression Testing, and Performance Testing of Interfaces.

Extensively wrote SQL queries

Mentored and provided guidance to new team members in regards to Sainsbury's Middleware interfaces, architecture and processes.

Successfully coordinated and lead the team for functionality/regression/load testing of all the webMethods interfaces during webMethods upgrades.

Followed Service Requests/Incidents with webMethods product team.

Was involved in webMethods Integration Server, Trading Networks and SAP adapter upgrade for Sainsbury’s from version 7.1 and 8.2. Debugged and fixed issues encountered during the upgrade with the help of webMethods support.

Additional Experience:

Supported for migration of applications from v7.1.2 to v8.2 at production level as per the defined Operation process.

Key Applications:

1.Stores Gateway:

As per the Sainsbury’s business each and every store located at London needs to interact with Sainsbury’s internal systems (RMSv9, RMSv10,…) for price and promo related information. The interaction between store servers and internal systems is via webMethods through concept of JMS pub/sub.

Responsibilities:

Fixing the issues before the business impact in case of any delay in processing files.

Setup the environment on Store side and central side for testing purpose.

2.Red Prairie:

The data ware house management systems are getting migrated from legacy systems to Red Prairie (Tool for WMS). The interaction between Sainsbury’s database and WMS is through webMethods with concept of JMS pub/Sub.

Responsibilities:

Since it is the real time application the frequency of data is so huge. Hence provided supported in fixing the code issues within defined service level agreement.

As per different business scenarios the code change is required at integration level which requires efforts for setting up an environment and performing the testing. Used to setup an environment and performed the volume and performance testing through JMS pub/sub.

3.ePos Re-Platforming:

As part of this project the tilts (billing machine) in super markets is interacted to Sales database for audit purpose. The intermediate layer between the tilts and database is through webMethods. The concept involved here is JMS pub/sub and JDBC adapter connections.

Responsibilities:

Extensively worked at Operational Acceptance Testing and helped the business users before the implementation

Involved in internal reviews like code walkthroughs and review of documents before implementation.

Deployed this application to production servers and supported for go-Live.

4.B2B Re-platforming:

This project is mainly based on transferring the file from internal systems of Sainsbury’s to external system. As part of this project there is no requirement of any transformation but requires to transfer GB size files. The concept involved here is JMS pub/sub, DMZ layer and Secure File Transfer Protocol through ssh.

Responsibilities:

Deployed a service improvement to improve the performance of processing the files from Sainsbury’s system to external system through SFTP.

Deployment of new interfaces by uploading the TN processing rules of new external system. Then setting up SFTP and opening firewall connection with the help of UNIX team.

5.Proteus:

This project is extensively in migration of Blue Martini server to Web Sphere Commerce which is mainly of placing orders through Online. As part of this project the interaction to Online system through eGate has been migrated to webMethods for processing the Online files to Store servers. The concept from Integration layer is JMS Pub/Sub and SFTP between Windows to Linux.

Responsibilities:

Deployment of code to Production server through Deployer Tool.

Provided support in migrating this application for 225 Online store servers.

Supported in handling the issues during Go-Live of this application.

Implemented work-around solution by increasing the Java memory space on store server to handle large file size.

6.Digital Pick to Door (D2D):

This is related to door delivery for any Groceries online orders. The Online server (WSC) approves the orders which is being transferred to WHE (Ware House Edge) hosted on linux box. The file is being transferred from Integration server hosted at Windows 2K3 to Linux box through SFTP put. Apart from this Web service concepts are completely involved to transfer the data between WHE and D2D.

Responsibilities:

Deployment of code to Production server through Deployer Tool.

Provided support in migrating this application for 225 online store servers.

Supported in handling the issues during Go-Live of this application.

Programmer Analyst Trainee July 2010 – Dec 2010

Cognizant Technology Solutions – Bangalore, India

July 2010 to Dec 2010

The Objective of training period to get trained with all different programming Languages. The internal assessments cleared during training period.

Skills

webMethods, webMethods Integration Server, webMethods Developer, webMethods Trading Networks, My webMethods Server (MWS), webMethods Broker, Universal Messaging, Optimize, Terracotta, Reverse Gateway Server, EAI, B2B, UNIX, Oracle, SQL Server, JDBC Adapter, SFTP, FTP and Flat Files.

Additional Information

TECHNICAL SKILLS

EAI and B2B Integration Tools

webMethods […] components such as: webMethods Integration Server, webMethods Developer, webMethods Trading Networks, My webMethods Server, webMethods Broker, webMethods Monitor, Universal Messaging, Optimize, Terracotta and Reverse Gateway server.

Adapters: JDBC Adapter

ERP Hands on experience with Programming Java, Unix shell, Operating System Windows […] UNIX (Solaris and Red-Hat Linux), Database skills Oracle 9i/10g, SQL Server.

QA, Document Repository applications, Incident/Change Management Software.

EDUCATION

Bachelor of Engineering in Electrical and Electronics Engineering

Sona College of Technology - Salem, Tamil Nadu

June 2006 to April 2010

ACTIVITIES & AWARDS

Cognizant Technology Solutions Monthly Award,2012

Cognizant Certified Programmer in Java

Submitted a Wiki page and topic ‘LARGE FILE TRANSFER HANDLING MECHANISM’



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