**** **** *** *** ***** MARKOVIC Phone: 907-***-****
Anchorage, Alaska Email: acw6pp@r.postjobfree.com
Responsible, very positive and motivated with reputation for deducation to teamwork, attention to details and meeting objectives under pressure. Excellent in face paced environments. Hard working person with good organizational skills, very adaptable to new situations and people. Seeking to bring enthusiasm, adaptability and growing professional experienced to a respected company that values integrity, hard work and dedication.
AREAS OF EXPERTISE
*Multi tasking
*Flexibility
*Languages: English, Serbian, Italian, Croatian, Macedonian, Bulgarian
*Good communication skills
*Customer Satisfaction
PROFESSIONAL EXPERIENCE
49th state Brewery September 2016- present
Anchorage, AK
Server
Greet guests, provide detailed information of menu items, suggest daily specials, serve drinks and take orders
Crow’s nest Denali, May,2016 – Sept2016
Denali National Park, AK
Front Desk Manager
Greet guests appropriately as they arrive and depart, route customers to appropriate places within the hotel, make reservations on phone and in person, take messages and route appropriately, review accounts and charges during check out, arrange tours and transportation for guests as required, make schedule for the employees, train new employees etc
Tequila 61 restaurant, March 2016 – May 2016
Anchorage, AK
Server
Greet guests, provide detailed information of menu items, suggest daily specials, serve drinks and take orders
Inlet Hotel, October 2015- Feb 2015
Anchorage, AK
Front desk
Greet guests appropriately as they arrive and depart, route customers to appropriate places within the hotel, make reservations on phone and in person, take messages and route appropriately, review accounts and charges during check out.
Crow’s nest Denali, May,2015 – Sept2015
Denali National Park, AK
Front Desk
Greet guests appropriately as they arrive and depart, route customers to appropriate places within the hotel, make reservations on phone and in person, take messages and route appropriately, arrange tours and transportation for guests as required.
Housekeeper
Clean rooms, bathrooms, vacuum and wash carpets and rugs, dust and polish wooden surfaces and furniture
HSK Supervisor
Oversee the work of housekeeping staff, inspect guest rooms prior to checking in, supervise room cleaning and replenishing duties
The Overlook Jun, 2015- August,2015
Denali National Park, AK
Server assistant
Organize tables efficiently without making noise, serve water and refills, clean the dining area and serve stations, run food, greet guests
Grand Denali Lodge May,2015 – Sept 2015
Denali National park, AK
Breakfast server and hostess
Greeting guests and offering appropriate seating arrangements. Preparing, serving and cleaning up breakfast. Working from 4:30am till 12:30pm, guest eating from 5am till 10am.
Pizza time, WA Nov,2014 – March 2015
Hostess and server assistant
Answering on phone and making reservations, greeting guests and offering seating arrangments. Organizing tables, serving water,and cleaning the dinning area
Golden Corral, TN April, 2014 – August, 2014
Breakfast server
Preparing, serving and cleaning up breakfast. Working from 5am till 11:30am, guests eating from 7am till 10 am
Days Inn and Suites, TN Dec,2013 – March,2014
Front desk (full time)
Greet guests appropriately as they arrive and depart, make reservations on phone and in person.
Housekeeper (part time)
Clean rooms, bathrooms, vacuum and wash carpets and rugs, dust and polish wooden surfaces and furniture
Texas Roadhouse, TN May,2013 – Oct,2013
Server
Greet guests, provide detailed information of menu items, suggest daily specials, serve drinks and take orders,and run food.
Hilton Garden Inn, TN May,2013 – Sept, 2013
Server and Banquets Organizer
Serving breakfast and cleaning tables. Organize company banquets, serving food and drinks.
EDUCATION
Degree of Economic and trade High School,
Degree of Belgrade Bussines School for marketing
Master Degree of Alfa University for marketing, trade and banking, Belgrade, Serbia
Certificate for Event Management
Languages: English, Serbian, Italian,Croatian, Macedonian, Bulgarian
Professional References
Della McCarthy 907-***-****)
General Manager, Crow’s Nest
Andrea Brown 540-***-****)
General Manager, Grand Denali Lodge
Jamaal Siah 907-***-****)
Front desk Manager, Inlet Hotel
Pablo Ontiveros 907-***-****)
General Manager, Tequila 61
Kyler Chavez 203-***-****)
General Manager, 49th state Brewery