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Sharjah, Sharjah, United Arab Emirates
October 22, 2016

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Page * of * Professional Resume of Mr. Bippi C.P


Mobile: +971**-*******


Qualified IT professional offering 11+ years’ experience in Hardware, Networking, Technical Support and System Administration with strong background in implementation and administration of IT infrastructure setup. Career history of providing solutions on network systems, infrastructure enhancements, without compromising security. Demonstrated ability to multitask, set priorities and work independently in a demanding and high-pressure IT environment. Well-organized team player with strong communication, interpersonal, project planning, analytical, coordination, problem solving, and time management skills. Strengths

+ 6 years professional Gulf experience + Windows & Linux network administration

+ Thorough understanding of IT infrastructure + Expert administration & troubleshooting skills

+ Self-starter-quick learner-team player + Up-to-date knowledge of multiple technologies

+ Good contacts with IT resellers & distributors + Strategic thinking & can work under pressure Certifications

Red Hat Certified Engineer (RHCE)

Microsoft Certified System Engineer (MCSE)

IT Proficiency

Databases : Windows 2000/ 2005/ 2008/2012

Operating Systems Microsoft Windows XP/2000/2003/2008/2012 R2, Red Hat Linux Enterprises Edition 2.4, 2.6, 3.10 Kernel, Fedora 2.6 Kernel, Mac OS X etc..

Networking &

Security Solutions

: Routers, Huwaei Symantec SRG 20, Juniper SSG140 Firewall FortiGate 60B hardware firewall, Sonicwall NSA2400, Device lock Data Storage, Backup

& Recovery

: VERITAS Net Backup 7.0 & 7.5, Spectra Logic T50 Tape Library, Sun SL 48 Tape Library, Symantec BESR 11,10 & 8.5, Acronis True Image Echo Server, Acronis Universal Restore, NetApp FAS 3020 storage, NetAppFAS 270, Lenovo IX4-300d.

Antivirus : McAfee, Symantec Endpoint Protection 12.1 etc.. Video & Audio : Avaya 4620SW, 4621SW, PROLOGIX, Nortel Digital and IP Phones. Projectors, Video and audio conference (Polycom, cisco IP conference station-model 7935).

Work Experience

IT Manager, IT Administrator

Viva Entertainment FZE, Dubai, United Arab Emirates Coimbatore Computer Co LLC, Dubai, United Arab Emirates IT Administrator

Jan2012 –Jun2016

Jun 2010 – Jan 2012

Tech Access FZ LLC, Dubai, United Arab Emirates

System Administrator - Wiltech Software Solutions (P) Ltd Sept 2008 – May 2010 Network Engineer - Sutherland Global Services May 2006 – Aug 2008 Accel Frontline Limited, India

Bippi C.P

Page 2 of 3 Professional Resume of Mr. Bippi C.P

Network Engineer Nov 2003 – Feb 2005

Karrox Technologies, India

Areas of Expertise

Systems Administration

• Perform administrative tasks of operating systems, servers, printer and application software which requires installation, configuration, troubleshooting and upgrading.

• Creation of dial up connections, net sharing, preventive and safety maintenance.

• Identify and recommend latest technology to management to help company operations.

• Know how of latest software versions and supporting servers; install updates.

• Analyze, prepare, and suggest long-term strategic plans for implementation to maintain IT infrastructure and services.

• Maintain active directory and exchange servers which includes; granting of access right to users, permission to access resources (folders, printers etc.)

• Monitor the performance of computer systems and networks Networking & Security Solutions

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

• Perform data backups and disaster recovery operations.

• Design, configure, and test hardware, networking software and operating system software.

• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

• Plan and implement network security measures to protect data, software, and hardware.

• Configure, monitor, and maintain email applications or virus protection software.

• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

• Confer with network users about how to solve existing system problems. Job Role

IT Administrator – Coimbatore Computer Co LLC

• Assigned at Viva Entertainment FZE (Client) as IT Manager, responsible for providing IT/System administration and ensuring high level of reliability and stability in the IT infrastructure.

• Managing installation/updates of operating systems, data backup and recovery of servers, resolving technical issues regarding desktops, laptops, Mac and printers.

• Creating and managing User Accounts using Active Directory users and computers, Implementing Group Policy

• Managing the network connectivity using Remote Desktop and VPN between UAE and users in other branches in Saudi, Oman, Qatar, Bahrain, Kuwait, Egypt and Jordan.

• Managing Cloud Based Email like Microsoft Office 365, Hostway Etc…, managing Email Spam Protection.

• Installing and maintain Servers Like Dell Power Edge R710, R10, HP Proliant DL Series Etc..

• Implementing and maintain Server-based Security Using Symantec Antivirus.

• Installing and maintain Firewall like Sonicwall NSA 2400 Etc…

• Implemented and maintained Etime track, the client’s time & attendance tracking software. IT Administrator - Tech Access FZ LLC

• Performing installation, maintenance, and troubleshooting of various Linux Advanced Server platforms, IP Tables / Firewall.

• Handling network administration and Helpdesk Support.

• Managing installation / updates of operating systems, data backup and recovery of servers, Page 3 of 3 Professional Resume of Mr. Bippi C.P

resolving technical issues regarding desktops, laptops and printers.

• Managing the network connectivity using IPSec VPN between Dubai and users in other branches in Saudi, Egypt and Pakistan.

• Creating and managing user accounts using Active Directory users and computers and implementing Group Policy for various departments.

• Administrating e-mail security system using Symantec MessageLabs ClientNet and implementing server-based security using Symantec antivirus.

• Liaising with Du telecom for IP phone related issues and new port activation as well as with IDAMA for power related issues and new installations.

• Experience in storage (NetApp FAS3020), Volume & share Management, error monitoring, Co-ordination with senior level.

• Audio conference, cisco IP conference station-model 7935. Associate Project Engineer / System Administrator - Accel Frontline Limited

• Assigned at Wiltech Software Solutions (Client), responsible for providing system administration and ensuring high level of reliability and stability in the IT infrastructure.

• Gained experience in PCQ Linux 2.6 Kernel and Novel Netware v5.

• Installed and maintained system, performed daily check of client PC’s and pushing the update from the server.

• Implemented and maintained Etime track, the client’s time & attendance tracking software. Associate Project Engineer / Network Engineer - Accel Frontline Limited

• Assigned at Sutherland Global Services (Client) in charge with overseeing hardware and network administration for the client.

• Responsible for configuring and maintaining Mail client in Outlook Express, administering and analyzing company’s network, installing and managing WSUS Server,

• Oversaw maintenance of Nice Loggers and Verint recording, configuration of Citrix Web Client as well as desktop administration for systems in LAN.

• Provided support in maintaining the client’s systems such as Avaya 4620SW, 4621W PROLOGIX and Nortel IP Phones, Projectors and Video Conference Equipments.

• Liaised with the Project team for implementing the new sites for various programs and clients such as Symantec, Mcafee, HP, United Online, Earthlink, and PHH Mortgage process, Protective Life Insurance, Advanced Health Media, and Deutsche Bank. Education

Bachelor of Commerce, Guru Ghasidas University, India 2009

Pre Degree, Calicut University, India


Advanced Diploma in Computer Applications, St. Teresa’s College, India 2001

Personal Details

Nationality : Indian

Date of Birth : 24th May 1982

Marital Status : Married

Visa Status : Transferable Visa


: English, Hindi & Malayalam


1. Mr. Abhilash K G, Accenture, Sr. Network Engineer, +919********* 2. Mr. Prem Sankar S P, AlMasraf Abudhabi, Senior Analyst, +971********* 3. Mr. Gopalakrishnan C R, Coimbatore computer Co LLC, +971*********

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