Carla R. Johnson

*** ******** **., *** ****, NC *8562 - P: 336-***-**** - acw6hk@r.postjobfree.com

OBJECTIVE

To obtain a position that utilizes my education and skills.

EXPERIENCE

*/**/**** - *****nt MyEyeDr. New Bern, NC

Patient Services Coordinator

Checking patients in /out

Verifying insurance eligibility

Obtaining insurance authorizations

Scheduling referral appointments

Faxing medical records

Answering multi-lines phone

Accepting payments and balancing cash drawer

12/1/2009 - 1/31/2015 UNC Eye Center at New Bern (UNC Healthcare) New Bern, NC

Administrative Coordinator

Maintaining templates for the New Bern office

Scheduling appointments and referrals in office and Patient Portal

Scheduling outpatient surgeries at the Ambulatory Care Center

Checking patients in /out

Taking payments and making bank deposits

Entering charges and closing open visits

Assisting patients with insurance billing and questions

Acting Safety Coordinator for the site

Facilitate the flow of the clinic to ensure patient satisfaction

Two time winner of the Exceptional Patient Service Award - Ranked in the Top-Five clinics

5/1/2006 - 11/30/2009 UNC Dept. of Ophthalmology (UNC Healthcare) Chapel Hill, NC

Medical Support Assistant III - Template Coordinator

Generate and maintain templates for 26 physicians

Cancel, reschedule and block clinics

Entering chaarges

Assist Front Desk staff and Communications room as needed

EDUCATION

September 1996 - May 1998 Piedmont Community College Roxboro, NC

A.A.S Business Administration

January 2015 - June 2015 Carteret Community College Morehead City, NC

Certificate Medical Coding and Billing

REFERENCES - Available upon request

Contact this candidate