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Customer Service Sales

Location:
Sicklerville, New Jersey, 08081, United States
Posted:
October 21, 2016

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Professional Summary

Skills

Work History

STEVE MERILLAT

**** ****** **, ****, ** 08004 (H) 856-***-**** (C) 609-***-**** acw6gt@r.postjobfree.com Results-oriented Area Sales Manager excelling in identifying customer needs and providing solutions. Results-oriented and energetic Sales, Sales Assistant, Swimming Pool Professional with expertise in lead qualification and closing strategies. Extensive sales training and presentation experience. Experienced in all facets of inside sales, outside sales, customer service and training. Customer-oriented with superior time management skills. Trained in consumer marketing

Strong interpersonal skills

Positive and upbeat

Goal-oriented

Customer Service

Customer Satisfaction

Proven Track Record

Compelling Leadership Skills

Shared Product Knowledge

Professional Customer Interactions

President 06/2008 to 12/2015

1 800 Retail Industries LLc – 9 Princess Rd, Ste D. Lawrenceville, NJ. 08648 Customer Service

Customer Satisfaction

Communication Skills

Shared Product Knowledge

Team Player

Staff Development Training

Training Strategies

Reviewed operational records and reports to project sales and determine profitability. Promptly resolved all customer requests, questions and complaints. Built relationships with customers and the community to establish long-term business growth. Owner 03/1971 to 10/2006

Tri State Pool Company LLc {Construction) – 84 Branch St. Medford NJ. 08055 Installed Custom Inground Pools & performed all aspects of Swimming pool service work. Managed service crews while leading a team in the field constructing Inground Pools. Led the industry in the 70\'s designing and installing Free Form Inground Pools. Designed the vinyl liner spa.

Managed Retail Stores while also working in Construction. Led all sales calls and meetings.

Reviewed operational records and reports to project sales and determine profitability. Promptly resolved all customer requests, questions and complaints. Built relationships with customers and the community to establish long-term business growth. Owner 01/1971 to 10/1988

Stevens Pools LLc – Rt 73 Pennsauken NJ 080

Owned &Manageda Construction Company while also running Retail Stores Planned and directed staff training and performance evaluations. Reviewed operational records and reports to project sales and determine profitability. Trained all incoming sales team members.

Contacted customers by phone and email in response to inquiries. Promptly resolved all customer requests, questions and complaints. Education

Attended sales training camp and brought best practices leadership back to the company. BBA: Business 1974

BCC NJ College - Cinnaminson NJ



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