Claudia Marina Lopez
Heber, CA.
Date of birth March 17,1979
acw6fp@r.postjobfree.com
US CITIZEN
OBJECTIVE
Apply my knowledge and work experience in the area that the institution needs it, so as to
achieve the goals that are required for the good of the company as well as develop
professionally.
WORK EXPERIENCE
Government of the state of Baja California, Mexicali, BC Mexico 03/2011-CURRENT
State Administrative Coordinator
Coordinate the collection and integration of information from the various administrative units.
Preparation of monthly and annual reports.
Follow-up to the annual operating program of the various administrative units.
Follow-up to statistics, programs and projects being carried out in the State.
Induction and training to the new elements.
Be liaison with the various federal, state and municipal authorities, toward the interior of this unit.
Resolve and support in needs that the staff of the area required.
Government of the state of Baja California, Mexicali, Baja 03/2011 - 09/2011
California Mexico
Analyst of Career Service
Elaboration of job descriptions.
Program of Performance Evaluation
Support in some activities of the HR department (Organization of events).
Telcel Cellular Phone Company, Mexicali, Baja California Mexico 07/2003 - 03/2011
Customer Service
Attention to customers.
Resolution of problems their clients regarding their cell phone, as well as technical problems and billing.
Responsible for withholding.
Sales Report and its weekly analysis.
Prospectacion for new sales.
Resolution of Conflicts.
Thomson Displays Mexicana, Mexicali, Baja California Mexico 02/2001 - 07/2003
Auxiliary recruitment
Programming interviews for direct and indirect personal.
Review of resumes and applications.
Elaboration of formats for interviews.
Follow the medical examination of the candidates.
Elaboration of formal work proposal and explanation of benefits.
Ask for references for future candidates from previous jobs.
Organization of events.
Start databases with information from employees.
Elaboration of job descriptions.
EDUCATION
CETYS UNIVERSITY CAMPUS MEXICALI, 1997 - 2001
Mexicali, Baja California Mexico
BUSINESS ADMINISTRATION
University Degree in Jun 2003.
Human Resources Especiality.
SKILLS
Strong communication skills.
Problem analysis and problem solving.
Organizational skills and customer service orientation.
Adaptability and ability to work under pressure.
Initiator.
Conflict Resolution.
Decision making.
PERSONAL REFERENCES
Karla Díaz 760-***-****
Fabian Mendoza 760-***-****
Jorge Díaz 760-***-****
Edna Hurtado (+52 1-686-***-****
Eli Mendoza (+52 1-686-***-****