Resume

Sign in

Customer Service Sales

Location:
El Centro, California, 92243, United States
Salary:
14 p/hour
Posted:
October 21, 2016

Contact this candidate

Resume:

Claudia Marina Lopez

** *. ********** **.

Heber, CA.

928-***-****, 686-***-****

Date of birth March 17,1979

acw6fp@r.postjobfree.com

US CITIZEN

OBJECTIVE

Apply my knowledge and work experience in the area that the institution needs it, so as to

achieve the goals that are required for the good of the company as well as develop

professionally.

WORK EXPERIENCE

Government of the state of Baja California, Mexicali, BC Mexico 03/2011-CURRENT

State Administrative Coordinator

Coordinate the collection and integration of information from the various administrative units.

Preparation of monthly and annual reports.

Follow-up to the annual operating program of the various administrative units.

Follow-up to statistics, programs and projects being carried out in the State.

Induction and training to the new elements.

Be liaison with the various federal, state and municipal authorities, toward the interior of this unit.

Resolve and support in needs that the staff of the area required.

Government of the state of Baja California, Mexicali, Baja 03/2011 - 09/2011

California Mexico

Analyst of Career Service

Elaboration of job descriptions.

Program of Performance Evaluation

Support in some activities of the HR department (Organization of events).

Telcel Cellular Phone Company, Mexicali, Baja California Mexico 07/2003 - 03/2011

Customer Service

Attention to customers.

Resolution of problems their clients regarding their cell phone, as well as technical problems and billing.

Responsible for withholding.

Sales Report and its weekly analysis.

Prospectacion for new sales.

Resolution of Conflicts.

Thomson Displays Mexicana, Mexicali, Baja California Mexico 02/2001 - 07/2003

Auxiliary recruitment

Programming interviews for direct and indirect personal.

Review of resumes and applications.

Elaboration of formats for interviews.

Follow the medical examination of the candidates.

Elaboration of formal work proposal and explanation of benefits.

Ask for references for future candidates from previous jobs.

Organization of events.

Start databases with information from employees.

Elaboration of job descriptions.

EDUCATION

CETYS UNIVERSITY CAMPUS MEXICALI, 1997 - 2001

Mexicali, Baja California Mexico

BUSINESS ADMINISTRATION

University Degree in Jun 2003.

Human Resources Especiality.

SKILLS

Strong communication skills.

Problem analysis and problem solving.

Organizational skills and customer service orientation.

Adaptability and ability to work under pressure.

Initiator.

Conflict Resolution.

Decision making.

PERSONAL REFERENCES

Karla Díaz 760-***-****

Fabian Mendoza 760-***-****

Jorge Díaz 760-***-****

Edna Hurtado (+52 1-686-***-****

Eli Mendoza (+52 1-686-***-****



Contact this candidate