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Junior IT Security Analyst with SIEM & IAM Expertise

Columbus, OH
... ● Resolved application support issues for individual centers and global technical teams ● Conducted manual testing and provided structured feedback to the development team ● Trained and onboarded local support teams on systems and procedures - May 13

Dynamic Customer Service Specialist with Banking Experience

Ostrander, OH
... • Helped customers complete purchases, locate items, and join reward programs. • • Restocked and organized merchandise in front lanes. Assisted customers with returns, refunds and resolving transaction issues. • Prepared and served food items ... - May 13

Customer Support Leader with Escalation Expertise

Columbus, OH
... EXPERIENCE Customer Support Specialist / Operations Support – FanDuel (via SSG) Aug 2022 – Present • Handle complex customer issues across chat, email, and phone channels • Support escalations and ensure adherence to QA and compliance standards • ... - May 13

Detail-Oriented Customer Service & Education Support

Columbus, OH
... to November 2024 E Commerce Associates list new and used items online on behalf of Goodwill Industries. • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction • Consistently ... - May 08

Customer-Centric Leader with 10+ Years Experience

Columbus, OH
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07

Sales Professional with Diverse Roles

Columbus, OH, 43215
... Held multiple positions within the company working through Microsoft as a customer success manager, chat agent, Unified Support Services representative through a copiloting program and Microsoft Azure selling large enterprise agreements. ... - May 07

Certified Scrum Master + Agility Lead Resume Title

Columbus, OH
... Removed impediments and blockers that hinder the team’s progress, proactively identifying, and resolving issues to maintain momentum. Making sure the sprint backlog is managed and ready with tasks and work items for next two sprints in advance. ... - May 05

Seasoned Housekeeping and Customer Service Professional

Columbus, OH
... Cashier/Customer Service Family Dollar-Euclid, OH June 2020 to July 2022 I was a cashier, stocker, helped unload truck, faced items in store, cleaned. I did it all there was no specific role I played I was an all around team member. Education High ... - May 05

Customer Service Specialist with 16 Years Experience

Reynoldsburg, OH
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05

Aspiring Cybersecurity Professional with Customer Service Expertise

Columbus, OH
... / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present) • Deliver excellent customer service and resolve issues efficiently • Handle high-volume cash and card transactions accurately • Train new employees on systems and procedures • ... - Apr 29
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