Customer Service Sales Representative

**** ****** **, ******* ** *****

(C) 254-***-**** (E) **********.**********@*****.***

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Multi-tasking

Interpersonal Communication

Customer Service

Proficient in MS Suite

Detail Oriented

Managing Money

Reliable

Recording Data

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques. Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

05/2016 - Current Teleperformance USA Killeen, TX Customer Service Representative for the Humana Project Utilized Argus to assist members with obtaining their medications Assisted policy holders in making demographic changes and updating primary care physicians

Processed members premium payments using our online billing system 06/2007 - 02/2016 Clements Boys and Girls Club/ Charity 2 Bingo Copperas Cove, TX Sales Representative

Assisted customers with the purchase of products to increase sales Maintained the company sales log to assure that all sales goals were achieved Established exceptional rapport with new and existing customers 11/2006 - 06/2007 Dillard's INC Killeen, TX

Customer service/ Jr. Sales Representative

Resolved any customer related issues and ensured that each customer received outstanding customer service

Increased sales by 15% by advertising company products that fit the customers individual needs

Promoted to Jr. Sales Representative due to my ability to multi-task and exceed the company expectations

Jamielyn Schweigert

Career Overview

Core Strengths

Accomplishments

Work Experience

Educational Background

2014 Vista College Killeen, Tx, US

Certificate of Completion: Health Care/ Medical Assisting

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