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Customer Service Administrative Assistant

Location:
Corona, New York, United States
Posted:
October 21, 2016

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Resume:

PROFESSIONAL SUMMARY

Responsible and matures sales associate who thrives in fast-paced environment. Enjoys working as a part of a team to achieve goals. Successful at building customer following thus increasing repeat business. Ability to multi task.

EDUCATION

Queens borough Community College

01/2012 – 12/2012 N/A

Westchester Community College

Start date 01/2017 A.S.S Civil Technology

EXPERIENCE

Brendan’s Auto Body Inc. 85s Central Ave, Elmsford NY

Administrative Assistance 04/2016 – Current

Assist customers with any questions and/or concerns regarding their vehicle. Make sure all paper work is completed correctly. Contact insurance agencies regarding payments on vehicle, status and etc. Contact customers to follow up with status on their vehicle. Answer all incoming calls. Make plenty of outgoing calls. Refill office supplies. File all documentation in correct folders. Order lunch. Sign all customers in, as well as make appointments. Obtain status of vehicle when towed/droved in.

Hannaford 1936 Route 6, Carmel NY

Customer Service Lead 03/2015 – 11/2015

Provide excellent customer service to every individual customer. Provide assistance to all employees’ who are experiencing difficulties. Serve as a manager when higher supervision is not around. Make sure customers are dealt with in a timely and fashion manner. Make cash transactions, including exchanges, new purchase, rain checks, credit/debit and cash.

Promax Electrical Contracting Corp 133-37 87TH street, Ozone Park NY

Administrative Assistant 06/2011 – 08/2012

Schedule and verify appointments and meetings of managers. Answer telephone and electronic enquires and forward messages and calls to appropriate person. File all documentation in correct folders. Order all work supplies. Organize all work supplies as well.

REFERENCES

Promax Electrical Contracting Corp

John Conza 917-***-****

Hannaford

RJ 845-***-****

Brendan’s Auto Body

914-***-****

LICENSE

•New York Real Estate License – Pending Nov-2016



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