REINA MICHELLE HERNANDEZ

[***** Welbeck Terrace, Montgomery, MD 20886]

[Home: 240-***-****] [Cell: 240-***-****] [acw6cp@r.postjobfree.com]

SUMMARY

Seeking position as “Talented Manager” – focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with knowledge of software in any type. Dependable individual who brings management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

SKILLS

Exceptional interpersonal communication and bilingual (Spanish and English)

Effective leader

Staff training/development

Employee scheduling

Consistent and fast learner

Works efficiently under pressure

Open-minded to changes

EXPERIENCE

March, 2013

Store Manager, Boston Market

Responsibilities include running overall operation of the store, inventory and order management, labor scheduling, and cleaning and maintenance management.

Hires, trains, coaches and mentors staff to ensure smooth adoption of new program.

Implemented innovative programs to increase employee loyalty and reduce turnover, and customer retention.

Increased profits in one year through restructuring of business operation as any need dictates.

July, 2008 - 2012

General Manager, Wendy’s (Davco Restaurants, Inc.)

Job responsibilities and duties are almost exactly the same as the latter.

Consistently driven sales up and expanded customer base through building relationships with local community.

EDUCATION

2010

High School Diploma, Gaithersburg High School, MD.

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