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Customer Service Microsoft Office

Porter, Texas, 77365, United States
October 23, 2016

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Tacarra Jo May

***** *. ******** *******

Houston, TX 77065

Cell Phone: 219-***-****



Seeking an opportunity to employ my clerical knowledge and communication skills to become a member of your administration team


Experience in Microsoft Office Programs: Word, Outlook, and Excel

Proficient with Internet Search and email

Keyboard 40 wpm and excellent in operating 10 key skills

Outstanding math skills; enjoy working with figures.

Excellent communication skills; Answering Multiple Phone lines;

Knowledge of clerical details, records and file maintenance

Strong background in all aspects of customer service and support

Quick to adapt with new environment and new technology


Correctional Officer

Westville Correctional Westville, IN 07/2015 to Present

Conduct head counts to ensure that each prisoner is present.

Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.

Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.

Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.

Pharmacy Technician/ Cashier

Fagen Pharmacy Gary, IN 01/2010 to 09/2012

Answer telephones, responding to questions or requests.

Maintain proper storage and security conditions for drugs.

Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medical information.


USA Muffler and Brakes Merrillville, IN 07/2005 to 06/2006

Operate computers programmed with accounting software to record, store, and analyze information.

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.


Everest College, Merrillville, IN

Major: Medical Assisting and Administration GPA 3.6

Calumet High School, Gary, IN

Graduated June 2003

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