Customer Service Sales
Resume:
Fadi Dieaa
** ***** **. ********** **, 07003
973-***-**** E-mail: *********@*****.***
Objective
To utilize and expand my experience in product marketing / sales, and become a key member of the team and the company I work for.
Experience
Bloomfield Masonry Supplier - Bloomfield October 2014 – August 2016 Sales and Customer Service
o Sell Construction Supplies
o Surpassed revenue and sales target goals
o Conducted ongoing market and company research to reach more customers o Work and manage company assign leads
o Generate additional leads and build personal pipeline Marriot Fairfield Inn & Suites – Newark September 2013 – July 2014 Customer Service
o Responded to telephone and in-person requests for information o Answered questions regarding room services
o Correctly handled phone calls and transferred them to the appropriate recipients o Process up to 200 guest arrivals and departures per day o Resolved customer service issues in a timely manner Little Frankie’s – North Adlington June 2012 – Present Family owned Business, Part time Job
o Ensure that all food and products are consistently prepared and serves according to the restaurant recipes
o Ensure all guest feel welcome and are given responsive friendly services o Schedule labor as required while ensuring that all positions are staffed while labor cost objectives are met
o Generate daily reports and confirm all cash and charges match the reports with no errors or loses
Skills
Strong Computer Skills: MS Word, PowerPoint, Excel, Outlook, Sales forecasting Ability to work in a fast paced environment and adapt to changes Bilingual English and Arabic
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Education
Arab Academy for Science & Technology - Egypt
Bachelor of Science in Business, Emphasis in Marketing, June 2009 References available upon request
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