GABRIEL N. GEORGE

**** ***** ******* ***

Dacula, Georgia 30019

Phone: 678-***-****

Email: acw62g@r.postjobfree.com

Summary

Seeking a challenging and rewarding position within a progressive, growth-oriented Organization where education, personal ability, knowledge advancement and commitment to professional standards will be valued attributes.

Technical & Professional Competencies:

Technology Consulting: Experienced in solution development, reusable assets and collateral building on multiple solution sets & platforms using various technology use cases.

Demonstrated ability to conceptualize and develop customer ideas into technical offerings and deliverables.

Demonstrable ability to lead NetApp SAN/NAS storage management practice

Able to develop business offering collaterals and enablers to augment an entire solution ecosystem.

Technical writing, authoring and high-level documentation of enterprise storage technology solutions and deliverables.

Demonstrable experience with architecting and designing a public and private cloud infrastructure (NetApp flexpod, Bigdata Hadoop, Microsoft Azure platorms).

Skilled in storage systems service orchestrations and infrastructure design and deployments.

Data migration using NetApp core technologies (Snapmirror, Snapvault, Snapmanager, etc)

Demonstrable ability to provision storage to Unix/Linux clients using nfs export policies

Enterprise backup systems using IBM TSM 5.5/6.1,Net Backups, Veritas, Arcserve, etc

Infrastructure and resource management using windows scripting

Management of all storage network protocols, FC, FCoE, ISCSI, CIFS, NFS, VMFS, etc

Used Message-oriented Middleware MOM to consolidate enterprise application management

Software application packaging and deployment using active directory.

Ability to create and manage vLan subnets and fiber channel zoning

Proficient with Distributed computing systems

Technical Skills:

Enterprise Storage System & Management: NetApp Data Ontap 7xx/8xx/C-mode, NetApp SnapManagers for all application modules, FlexClone, FlexShare, SnapMirror, SyncMirror, MetroCluster, SnapVault, NetApp OnCommand insight (OCI), IBM Tivoli Storage Manager (TSM) v5.x & 6.x, NetApp, NetBackup, ArchServ, Veritas Backup, VMware vCenter server & vsphere clients, Cloudera distribution for Hadoop (CDHv3 & 4), RedHat enterprise REHEL 5.6, etc

Storage Technologies/Tools: NetApp OnCommand Insight (OCI) workflow automation system (Systems Manager, Protection manager, Provisioning manager & performance), SanTricity, Auto support, Storage capacity management, Thin provisioning, Snap Managers, Snap Mirror, Sync Mirror, MetroClusters, Flexpod, Private cloud infrastructure (PCI/PCS and private cloud for SAP using Flexpod, Snap Mirror, Flexclone, Snapshots, Volume Snapshots, CIFS, NFS, Disaster Recovery, Data Center Consolidation, De-Duplication, SAN Clustering and Hot-site replication, On-site & Off-site Data replication, CIFS setup and NFS mappings, Snap Mirror setup and configuration, Storage controller racking and cabling, Configuring Aggregates and volumes, Big-data Infrastructure, etc.

Storage Servers/devices: NetApp FAS 8000 series (8020, 8040, 8060), IBM N-series, Netapp FAS 2xxx, 3xxx, 6xxx, V-series controller families, E-2000 Series servers, NetApp various Disk shelves, HBAs, NIA (netapp integrated adapters) Flash cache cards, NetApp CNAs (converged network adapters), NetApp Flexpod, etc. IBM, HP, SUN, Avocent KVM over IP, NetIQ Server Consolidator, Netapp Snapvaults, etc.

Tape Drive Technologies: LTO, SDLT, DLT & SAIT, AIT, DTF, 3592, 3590, 9940, 9840 1120

Tape Library Technologies: LTO Tape Libraries; SDLT & DLT Tape Libraries; AIT Tape Libraries; 9840 & 9940 Tape Libraries; 3590, 3592 & TS1120 Tape Libraries; SAIT Tape Libraries

Storage Area Networks (SAN): Fibre Channel Configuration, Fabric & LUN Management, UCS managers, Vlans, Vsans, VPC, PortChannels, VFC, Secure Multi-Tenancy (SMT)

Storage Servers & Switches: Cisco nexus 5x, 2x, 2232, 1010/1000v, Switches, Cisco ASA Firewall appliance, Cisco Unified Computing System (UCS) blades and 6120, 6148 (UCS managers), NetApp FAS & V-Series, Microsoft Storage Server

Protocols & Standards: RAID, JBOD/SBOD, SCSI, SCSI-FCP, FC-AL, iSCSI, NDMP, NTFS, CIFS, NFS, DFS, TCP/IP, DNS, DHCP,WINS, LDAP, FTP, ETC.

Operating Systems: Windows Servers 2003/08/12, Linux, Unix & Solaris

Employment History:

Wipro Technologies Atlanta - USA

Lead, Storage Management Practice/Consultant

12/15 – 09/16

Responsibilities

Storage Tower Lead, responsibility for the day-to-day management and support of SAN/NAS Enterprise storage, using NetApp storage Technology platform running ontap 7mode and Cmode 8.3.

Supervises the administration of enterprise block and file storage of 8 Petabyte raw storage.

Directs storage management practice, standards and procedure to achieve optimized performance, applies storage balancing, data protection using snapshots and snapmirror technologies

Supervise a team of onshore/offshore engineers on monitoring and provisioning storage services that includes but not limited to provisioning cifs, nfs datastores, iscsi (for SAN data), backing up and managing virtual infrastructure data using Snapmanager for Virtual infrastructure (SMVI), generating daily reports using a combination of DFM and Oncommand Unified Manager 6.3, etc

Provide guidance to business client on storage provisioning and NetApp best practice implementation for implementing optimized environment

Managed a large 1PB SAN data running on NFS, provisioning nfs storage for unix cients and datastores hosting VMware VMDK data. Managed multiple nfs data exports to Unix/Linux clients.

Lead a team of engineers in designing and deploying clustered data ontap 8.3 on a four node cluster using FAS 8060 and 8080 controllers

Managed storage project deployments across multiple work streams using in iTIL-based change management procedure.

Performed troubleshooting of storage performance and latency issues using OnCommand insight tool (OCI) and provided 24 X 7 support using onshore/offshore model

Liaised with multiple engagement work streams to deploy services, technologies and management as well as directing senior management meetings and providing recommendations for storage improvement plans as would satisfy client expectations.

Aggressively creating workflow metrics to help stabilize storage BAU and solid-state services as well as coordinating project deliverables.

Technologies and platform supported; FAS 3xxxx, 6xxxxx, 2xxxxxx, 8xxxxx, Virtual storage console (VSC) backups, Snapmirror replications (DR), OCUM 6.3, Oncommand system manager, SAN/NAS data, 7mode and cMode 8.3 ontap, cifs shares, iscis networks, SQL clusters, Snapdrive suite, etc.

Automating multiple storage workloads using WFA tool

Artech Technology/IBM-GTS

NetApp Storage Consultant

02/15 – 03-16

Responsibilities

Tasked with managing enterprise storage systems running on NetApp Ontap 7.xxx, 8/7m, cluster dataontap 8.2 in a SAN/NAS environment.

Provisioning of CIFS & NFS file shares in windows, Unix and mixed mode on regular basis

Provide point-to-point progress reporting to stakeholders as collaboration effort to capture implementation gaps and scope creeps.

Administering large enterprise SAN storage environment predominantly cifs, NFS and iscsi data protocols

Managing multiple storage hardware platforms FAS 8020, 8040, 8060, FAS 6xxxx, FAS 3xxxx, FAS 2xxxx series.

Engineered and implemented load-sharing SnapMirror and data protection of file systems using industry best practices.

Deploy and manage block (SAN/VMFS) and file (CIFS/NFS) data storage infrastructures leveraging all netapp core technologies (Snapmanager, SnapMirror, Snapvault, SnapProtect, etc).

Managed and monitored storage workloads, performance and alerts using OnCommand Unified manager and insight manager.

Used NetApp core technologies such as Flexclone, Snapshots, Deduplication, Snapmirror, Snapvault, Thin provisioning, to optimize storage services.

Depolyed multiple NetApp storage shelves (DS4246, 2246, 4243, etc) across many storage tierring schemes.

Used NetApp OnCommand Unified manager to manage clients storage SAN/NAS grid

Provide resource-tracking guidelines and developed reusable and repeatable SOP for process augmentation and efficiency.

Generate storage plan using custom scripts to automate various storage data migration process

Create, configure and troubleshoot NetApp CDot Ifgrps, LIFs, CIFS, vservers (SVMs) Dns, etc

Monitor and load balance file share services across primary and DR clustered sites both running 8 nodes with 2PB of raw capacity.

Deployed Netapp OnCommand Insight (OCI), integrating various data sources for storage infrastructure management.

Used WFA to automate several workloads in a fast paced storage environment.

Datalink Corporation (NetApp Partners) – USA

NetApp Storage Solutions Engineer/Consultant

03/15 – 10/15

Responsibilities

Tasked with engineering and deploying enterprise storage systems running on NetApp Cluster DataOntap 8.2 & 8.3 in a SAN/NAS environment

Perform pre-storage system scaling, infrastructure scoping, building and deploying of Netapp systems on cDOT 8.2 & 8.3 SAN/NAS storage platforms

Provisioning of CIFS & NFS file shares in windows, Unix and mixed mode on regular basis

Provide point-to-point progress reporting to stakeholders as collaboration effort to capture implementation gaps and scope creeps.

Engineered and deployed NetApp cDOT infrastructure for a client on primary and secondary cluster sites running FAS 8060 controllers configured site-to-site replication networks for SnapMirror.

Engineered and implemented load-sharing SnapMirror and data protection of file systems using industry best practices.

Deploy and manage block (SAN/VMFS) and file (CIFS/NFS) data storage infrastructures leveraging all netapp core technologies (Snapmanager, SnapMirror, Snapvault, SnapProtect, etc).

Managed and monitored storage workloads, performance and alerts using OnCommand Unified manager and insight manager.

Used NetApp core technologies such as Flexclone, Snapshots, Deduplication, Snapmirror, Snapvault, Thin provisioning, to optimize storage services.

Depolyed multiple NetApp storage shelves (DS4246, 2246, 4243, etc) across many storage tierring schemes.

Used NetApp OnCommand Unified manager to manage clients storage SAN/NAS grid

Provide resource-tracking guidelines and developed reusable and repeatable SOP for process augmentation and efficiency.

Generate storage plan using custom scripts to automate various storage data migration process

Create, configure and troubleshoot NetApp CDot Ifgrps, LIFs, CIFS, vservers (SVMs) Dns, etc

Monitor and load balance file share services across primary and DR clustered sites both running 8 nodes with 2PB of raw capacity.

Managed a combination of legacy IBM N-series (N3220 & 3240) and NetApp FAS 8040, 8060, 3250, 6240, 6210 & 3240 controllers in both Ontap 8. 7m and Cluster mode platforms.

Tata Consultancy Services (TCS) – California USA

NetApp Storage Architect/NAS Lead/Consultant

09/14 – 03/15

Responsibilities

Tasked with managing enterprise storage system running on NetApp Cluster DataOntap 8.2.2P2

Managed storage end of FlexPod powered Shared-IT infrastructure hosting multiple private cloud service platforms

Liaise with Enterprise stakeholders in developing solution delivery framework and designing engagement SOPs and Runbook capturing end-to-end deliverables for the NAS platform

Provisioning of CIFS & NFS file shares in windows, Unix and mixed mode on regular basis

Provide point-to-point progress reporting to stakeholders as collaboration effort to capture implementation gaps and project scope creeps.

Worked collaboratively with onsite NetApp PSE and NetApp Global Service (NGS) team to design pre-implementation guidelines for all service deployments and deliverables

Engineered and implemented load-sharing SnapMirror and data protection of file systems using NetApp storage best practices

Managed and monitored storage workloads using various NetApp tools such as OnCommand insight (OCI) suit of products, performance and alerts using OnCommand Unified manager and insight manager

Used NetApp core technologies such as Flexclone, Snapshots, deduplication, Snapmirror, Snapvault, Thin provisioning, to optimize storage services.

Used NetApp Oncommand Unified manager to manage clients storage SAN/NAS grid

Provide resource-tracking guidelines and developed reusable and repeatable SOP for process augmentation and efficiency.

Generate storage plan using custom scripts to automate various storage data migration process

Create, configure and troubleshoot NetApp CDot Ifgrps, LIFs, CIFS, vservers (SVMs) Dns, etc

Monitor and load balance file share services across primary and DR clustered sites both running 8 nodes with 2PB of raw capacity.

Managed a combination of legacy IBM N-series (N3220 & 3240) and NetApp FAS 8040, 8060, 3250, 6240, 6210 & 3240 controllers in both Ontap 8. 7m and Cluster mode platforms.

LARSEN & TOUBRO INFOTECH/JOHNSON&JOHNSON IT SERVICES – NJ

NetApp Storage Architect/Consultant

01/14 – 08/14

Responsibilities

Provided storage management leadership to a team of storage engineers tasked with data migration on File and Print servers to NetApp storage using a range of tools such as TreeSize, SecureCopy, stealthAudit, BeyondCompare, and VB scripts.

Liaise with Enterprise stakeholders in developing solution delivery framework and designing engagement workflow.

Develop Storage discovery assessments and evaluation plan as pre-engagement efforts and providing high-level documentations to capture the entire solution delivery lifecycle.

Provide point-to-point progress reporting to stakeholders as collaboration effort to capture implementation gaps and scope creeps.

Develop post-migration plan to accommodate process remediation as a value-add

Perform storage performance evaluations to determine successful SnapVaulting of data from remote/off-shore sites to consolidated DR sites. Perform SnapVault configurations and apply proper schedule, retention and protection policies according to client’s compliance standards and operation policies.

Managed storage datasets and work streams using OnCommand systems manager and OnCommand insight manager.

Used NetApp core technologies such as Flexclone, Snapshots, deduplication, etc to provision optimized storage services.

Used NetApp DFM to manage clients storage SAN/NAS grid

Provide resource-tracking guidelines and developed reusable and repeatable SOP for process augmentation and efficiency.

Generate storage plan using custom scripts to automate various storage data migration process

Create and configure NetApp vFilers, CIFS and AD account for data migration and cutovers.

Execute baseline and incremental data copying from legacy windows file & Print servers to NetApp vFilers on consolidated storage infrastructure as part of accomplishing landing zones on the delivery life cycle.

Scope out and create data migration workflow to accommodate migration of 100TB+ windows file and print data within standard SLA and periodically use proxy servers to augment and optimize baseline data copying process.

Coordinate post migration/cutover drills to deploy customer-intensive hyper-care services as part of post deployment remediation services.

Coordinate storage management work streams using NetApp consolidated storage systems.

ACCENTURE USA All cities

IT Solution Architect/Storage Consultant

10/10 – 08/13

Responsibilities:

Member of the Accenture/Netapp global partnership team (A.k.a Netapp joint initiative) trained and tasked with the design, build and deployment of NetApp storage technologies across multiple solution sets and platforms for distribution to major Netapp global clients.

Demonstrable ability to conceptualize and consolidate client’s complex needs and ideas into technical deliverables by building pre-deployment solution artifacts, collaterals and reusable assets.

Demonstrable competency in capacity building orchestration and service delivery management

Able to integrate application silos into cloud-based technical solutions and offerings using a range of industry cloud-based solutions such as Cisco/NetApp FlexPod.

Participated in the design and development of enterprise storage solutions using ITIL and CMMI based solution standards and frameworks.

Recently completed design and deployment of Big Data infrastructure project in RTP-NC. Racked up, cabled and configured E-series (2660) servers, C200 M2 servers and cisco 2232 switches on the lab. Prepared full solution deployment documentation and successfully performed all solution go-live testing.

Participated in Flexpod private cloud Infrastructure (PCI) and private cloud for SAP (PCS) campaign and engagements through development of an end-to-end solution framework, tested, re-usable and repeatable. Configured Flexpod network layer using cisco nexus 5548P/UP, Nexus 1010/1000v switches, ASA firewall appliance, Cisco 6120/6148 UCS managers. Creating SMT infrastructure components such as multiple tenants, Vlans, PortChannels, VPC, port-trunking, etc.

Participated in virtualization projects on Fliexpod infrastructure using Vmware Vsphere clients . Used vCenter server 5.0 to augment SAN fabric for Flexpod deployments and ESX host simplified management.

Responsible for the development of NetApp storage technology solution Runbooks/manual in collaboration with Netapp managed services and PSEs, for effective administration of data center storage environment using iSCSI, CIFS, FC & NFS use cases.

Part of Kraft Company data migration and ACL pairing and Remediation project using Netapp OSSV and SecureCopy tools (Qwest)

Managed storage systems using DFM/OCI tools for optimization, provisioning, performance and storage benchmarking

Deployed and installed NetApp storage racks and mounted several NetApp disk shelves and FAS family storage appliances in several clients’ data centers.

Designed and implemented Backup and Recovery solution using several NetApp technologies such as SnapManager suites of application, Snapshots, Snap Mirror, SnapVault, SnapProtect, SyncMirror, Volume SnapMirror, Open System SnapVault (OSSV), etc.

Deployed, racked, cabled, installed and configured 24 Netapp FAS 6210 storage controllers and 48 DS2246 shelves for Apple Computer Corporation in Hickory North Carolina.

Performed data migration on CIFS file system environment from Ibm N-3000 controller to NetApp FAS 2040 Filer for Mercedes Benz Corporation Michigan using NetApp Ndmpcopy, SnapMirror and OSSV.

Participated in service offerings and infrastructure core design, development and delivery as post solution development efforts

Ability to leverage fourteen long years of professional IT experience in ensuring efficient delivery of services.

CHS/SUNGARD – Franklin, TN.

TSM consultant; DR Test Project

08/10 – 09/10

Responsibilities:

Part of a team of Storage analyst and architects that performed a Disaster recovery operation for the Community Health Systems group IT facility in Franklin, TN. Performed a forest wide client OS and data backup to IBM 3584 LTO tape library.

Performed BMR on servers running on Linux, windows, and AIX/Unix and HP-UX OS platform. Successfully restored over 10TB data across the AD domain forest environment.

Restored all physical, Logical and clustered environment. Created and managed large LUNs

Managed the Journal files systems for the enterprise servers. Restored AD, Oracle/SQL, SAN and so many other clients. Troubleshoot TSM server connection to DR site failure. Contributed to the design of a workable storage solution for the CHS client.

E-ITSOURCE, LLC – Atlanta, Georgia.

TSM administrator

06/08 – 07/10

Responsibilities:

Assisted with the re-architecture of corporate data center TSM environment as part of data center relocation project, trending and analysis of client backup duration and TSM server performance in addition to the redirection of server backups to the new TSM AIX environment. Disaster recovery planning for Intel/windows platform, accounting for procedures, server hardware specs, networking requirements, storage hardware specification, SAN connectivity requirements and data replication for two recovery sites consisting of approximately 60 servers.

Responsible for daily support of several dozen remote Brightstor Arcserve backup servers providing recovery for just under 200 Windows and Mac servers handling about 10TB of data remotely. Remediating backup issues as needed.

Performed restores of customer data as well as assist in complete server recovery due to failures or as part of disaster recovery scenarios using TSM, Brightstor migration of 90 Arcserver backup servers as well as write operational procedures for daily backup checkouts, problem determination, and file/server recovery steps.

Provided subject matter expertise for windows platform backup and recovery configuration as well as in assisting with “server down” recovery situation in addition to basic AIX administration in support of TSM. Completed TSM solution build-outs inclusive of base install, library configuration, mgmt. classes, storage pools, etc.

Day to day support of five remote datacenter TSM instances running on AIS and Windows, with tasks inclusive of troubleshooting, upgrades, TSM DB maintenance as well as TSM client running. Also assisted in support of backup management for corporate data warehouse environment

Performed TSM Enterprise configuration, backing up over 40 Tbs of data nightly for hundreds of windows and Unix servers in a highly distributed computing environment. Administered, HP and IBM Tape libraries such as IBM TS3310, IBM 3584, Dell Powervault 132T, 136T and 160T.

Working with Server team to support and manage enterprise servers and applications

Support Active directory clients and group policies for client

Support Server hardware and software failures.

Responsible for daily support of several dozen remote Brightstor Arcserve backup servers providing recovery for just under 200 Windows and Mac servers handling about 10TB of data remotely. Remediating backup issues as needed. TSM Environment Support - Overall installation, configuration and tuning of TSM server, client and Storage Agent.

TSM Support - Ensure integrity of the backup and recovery environment by monitoring and evaluating the infrastructure and applying fixes and enhancements when needed. Provide expert advice to CVS Architects in TSM design creation or modifications. Responsibility also includes participation in any audits in regards to the backup & recovery environment, providing TSM statistical information and the creation and maintenance of Disaster Recovery Support, Responsible for the creation and maintain TSM disaster recovery plan as well as participate in tests requiring TSM for restoration.

Process Improvements - Better automate TSM administrative processing and disaster recovery testing by developing and implementing scripts to replace manual efforts.

Handled Major DR Drills for Customers like APL, American Airlines.

Server & client upgrades on a regular basis for existing TSM servers.

Installation of New TSM servers with ACSLS connectivity.

Daily task includes Space reclamations, Migration of data from Disk to Tape, Ensuring TSM DB backups Completion.

Trouble Shooting the Missed and Failed Backups, which includes LAN free backup, Tdp for SQL, Exchange & Oracle.

Coordinating client backups with SAP\R3, DB2 & Oracle DBA’s

CITY OF ATLANTA (DEPT. OF INFORMATION TECH) – Atlanta, Georgia.

IT Engineer

04/04 – 05/08

Responsibilities

Responsible for the management of COA robust Financial applications

Managed over 250 end users in Finance department Active directory OU

Designed and built scalable enterprise server and desktop infrastructures for COA

Overseas all Finance department hardware and software IT infrastructure acquisition and integration

Liaise with vendors to procure new technologies using SDLC while maintaining overall City’s SLA standards

Member of a team that built windows server cluster for Exchange 2003

Managed Exchange server 2003/2005 systems and mailboxes for the COA enterprise

Managed all server cluster systems using VMware Esx application

Built and managed a host of financial systems complex applications such as Cognos, Fortis, Oracle Kiva, Billing & Receipts systems, passport, Wachovia plus, paperport, Keyscan systems, Nova systems, DBC debt manager, Sympro, peoplesoft, and many more

Managed several city wide departments such as Atlanta police department, Fire department, Parks and Recreation, COA Municipal courts

Managed several security based application for the Atlanta police departments such as CJIS, Police central, evidence 2000, cyberlinx, ICIS, Horizon, Unisearch, Courtview, etc

Also administered very many other departments such as the public works, Watershed, Mayors office, office of procurement and city wide departments

Worked extensively with the DIT engineers to manage and support the distributed computing platform of City of Atlanta

Worked with a team of engineers to integrate and migrate several applications such as Fortis, Sympro, BCRS, Keyscan Access control systems, Oracle-Kiva, etc.

Performed SAN/NAS backups using IBM TSM 5x, Veritas NetBackup applications

Setup VPN connection access for clients from Fulton County Tax office to transmit sensitive financial information from the city of Atlanta.

LOGICAL CHOICE TECHNOLOGIES – Duluth, Georgia.

Sr. Systems Engineer

05/00 – 03/04

Responsibilities:

Involved in the design of IT infrastructure for government & education clients

Headed a team of Engineers that custom built and deployed over 200 HP Proliant and SAN servers, also about 5000 hp/Compaq desktop computers to Atlanta public School systems.

Managed the Microsoft Exchange 2000 servers and users mailbox objects

Lead a team of Engineers that migrated the Exchange 2000 server to 2003 for LCT

Designed and built custom images using Enterprise Symantec multicasting server

Built clustered server and SAN racks for various Government and Education clients

Performed extensive server warranty repairs for various government and education clients such as the Georgia department of Adult and Technical Education, Supreme court, Court of Appeal, Dept. of Education, City of Atlanta government, Atlanta Woodruff Arts, Walton county school systems, Troupe county school systems, Atlanta public Schools, University of Georgia, etc.

Six times recipients of the prestigious HP Most Valued Partner(MVP) award for the South coastal US region

As a member of LCT Engineering Team, we grossed an average of 250k monthly in services.

Troubleshoot and resolved cisco Catalyst 6500 routers and switches throughout over 100 schools and 20 administrative location of the Atlanta Public Schools Systems

Remotely administering several server infrastructures within the government and education clients.

Constantly improved productivity by maintaining client’s SLA standards

GREENVILLE TECH COLLEGE – Greenville, SC.

ET Faculty, Support Engineer

06/98 – 04/00

Responsibilities:

Managed and supported distributed computing infrastructure for the college

Managed a network of 500 computers and over 1000 end-users

Contributed to the establishment of IT Infrastructural Schemes relative to the educational training needs of the Engineering Technology Faculty.

A member of the engineering team that migrated the Enterprise NT domain to Active Directory using Windows 2000 Advanced server.

Managed and supported Exchange 2000 mail application

Troubleshooting mail box problems and sever backups

Built remote access infrastructure for clients using VPN and DUN

Managed complex education software such as ACAD versions 12/13/14/2000/2001, Matt lab, Solid Works, ArcGis, Arcview, Archinfo, Electronic workbench, C++, etc.

Troubleshoot and resolved HP Plotter problems on the network

Managing network securities and domains

Receiving requests for pc upgrade and logging request into the system

Performing windows rebuilt, hardware break and fix

Performing software installation and repairing failed windows operating system

Building new and used pcs for sale using windows 3.1/95/98/Nt 4 workstation &servers

Marketed custom pcs in trade fares and exhibition centers

Performed on-site repairs and remote support to customers.

Designed and built a client/server network using NT4.0 server

Setup network based printing application and interfaced with 10 client workstations

Periodically evaluating and upgrading hardware and software infrastructures

Upgrading computers from windows 95/98 to NT 4.0 operating systems

Performing periodic break and fix

Installed and configured software’s such as Pagemaker 4-6x, PageMill 3.0, Adobe photoshops, etc

Education:

UNIVERSITY OF LIVERPOOL – United Kingdom 2011 - 2014

Master of Science (Msc. IT) Information Technology

WALDEN UNIVERSITY - USA 2015 – Present

Doctoral Student, Management Information Systems

Certifications

NetApp Certified SAN Implementation Engineer (NCIE - SAN)

NetApp Certified Data Management Administrator (NCDA)

NetApp Accredited Storage Architect Program (ASAP)

IBM Tivoli Storage Manager (TSM) Ver. 6.1 Certified

Microsoft Certified Systems Administrator (MCSA 2003)

Microsoft Certified Systems Engineer (MCSE 2003)

Microsoft Certified Systems Administrator (MCSA 2000)

Microsoft Certified Systems Engineer (MCSE 2000)

Microsoft Certified Desktop Support Technician (MCDST)

Microsoft Certified Professional (MCP NT4.0)

A+ Certified

Training:

Greenville Technical College

Microsoft & Comptia Certification Training, MCSE/A+ Certifications

IBM Tivoli Certification training

HP Certification Training

NetApp University training

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