Customer Service Representative
Resume:
Roseann Bailey
Brookville, Ohio 45309
alwayzontime85gmail.com
Universal Windows Direct- 08/22/2016-Now
West Carrollton, Ohio 45449
Sales Representative
Scheduling home improvement estimates via cold call.
Caregiver- 09/2010-07/2016
5681 Cobblegate Dr
Dayton, Ohio 45459
Took care of all basic affairs for my (now deceased) grandmother and currently terminally ill father. Cooked, cleaned, scheduled appointments for, medicated, etc.
Time Warner Cable- May 2010- September 2010
4333 Display Lane
Kettering, Ohio 45429
Customer Service Representative
Handling general inquiries about services provided, sales, setting up services, technical support, online assistance, more.
GE MONEYBANK- May 2008-March 2010
950 Forrer Blvd
Kettering, Ohio 45420
Customer Service Representative
Coached new hires, allowed them to use my personal performance in training. Handling credit card accounts for Sam's Club, Wal-Mart, and Discover. Answering general banking inquiries such as billing, payments reporting fraud, reissuing cards assisting Worker's from the store applying people for credit, much more.
InfoCision- January 2007- December 2007
101 Woodman Dr.
Dayton, Ohio 45431
Volunteer Recruiter
Coached new hires, allowed them to use my personal performance in training. Maintained a 24% sales rate. Inbound calls for the ministry section of our building, such as customer service for Benny Hinn. Outbound calls for recruiting volunteers for non-profit organizations.
Arby's -May 2005-May 2006
2305 Smithville Rd
Kettering, Ohio 45420
Cutomer Service Representative
Trained new hires. Closing the frontline, cashiering
Drive-thru, cleaning, etc.
Education:
Kettering Fairmont High School- 2001-2005
3301 Shroyer Rd
Kettering, Ohio 45429
High School Diploma
Sinclair Community College- 2002-2004
Obtained multiple college credits.
Contact this candidate