KAREN MARIE HALE
***** ** ******* *** ***** Point, NC 28457
acw5yq@r.postjobfree.com
PROFESSIONAL SUMMARY
Administrative professional with over five years’ experience working in fast-paced office environments with a focus on customer service
Certificates earned in Diagnostic Coding, ICD-9-CM Coding, CMS-1500 Claims Form, and UB-04 Form; knowledge of HIPAA
160 clinical hours in professional medical office setting
Excellent organizational and multi-tasking abilities; detail oriented
Microsoft Office Suite proficient
Team player with a strong work ethic and positive attitude
Dean’s List recipient
EDUCATION
Cape Fear Community College
A.A.S. Medical Office Administration 12/2014
WORK EXPERIENCE
CVC Home Medical
Patient Care Coordinator 1/2015 – current
Answered phones; scheduled service calls; verified insurance; checked on eligibility for beneficiaries for durable medical equipment; created sales orders; billing; coding w/ICD-9 & ICD-10.
CVS Pharmacy
Licensed Pharmacy Technician 5/2009 – 8/2009
Filled prescriptions; entered patient/Rx information into computer system. Stocked shelves and assisted customers.
Beltone
Patient Care Coordinator 11/2007 – 6/2008
Scheduled patients for checkups and hearing aid adjustments. Set up daily cash reports; sold hearing aid products. Managed front office; updated patient records/files.
Bank of America
Teller/Vault Teller 8/2005 –2/2007 Handled all phases of cash, checking, and deposits. Completed day end balancing reports. Provided excellent customer service. Ordered currency and managed the main vault.