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Customer Service Microsoft Office

Location:
Wilmington, North Carolina, United States
Salary:
$13.50/hr
Posted:
October 20, 2016

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Resume:

KAREN MARIE HALE

***** ** ******* *** ***** Point, NC 28457

910-***-****

acw5yq@r.postjobfree.com

PROFESSIONAL SUMMARY

Administrative professional with over five years’ experience working in fast-paced office environments with a focus on customer service

Certificates earned in Diagnostic Coding, ICD-9-CM Coding, CMS-1500 Claims Form, and UB-04 Form; knowledge of HIPAA

160 clinical hours in professional medical office setting

Excellent organizational and multi-tasking abilities; detail oriented

Microsoft Office Suite proficient

Team player with a strong work ethic and positive attitude

Dean’s List recipient

EDUCATION

Cape Fear Community College

A.A.S. Medical Office Administration 12/2014

WORK EXPERIENCE

CVC Home Medical

Patient Care Coordinator 1/2015 – current

Answered phones; scheduled service calls; verified insurance; checked on eligibility for beneficiaries for durable medical equipment; created sales orders; billing; coding w/ICD-9 & ICD-10.

CVS Pharmacy

Licensed Pharmacy Technician 5/2009 – 8/2009

Filled prescriptions; entered patient/Rx information into computer system. Stocked shelves and assisted customers.

Beltone

Patient Care Coordinator 11/2007 – 6/2008

Scheduled patients for checkups and hearing aid adjustments. Set up daily cash reports; sold hearing aid products. Managed front office; updated patient records/files.

Bank of America

Teller/Vault Teller 8/2005 –2/2007 Handled all phases of cash, checking, and deposits. Completed day end balancing reports. Provided excellent customer service. Ordered currency and managed the main vault.



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