Windows Systems Engineer
Resume:
MARK LOCKLIN SAUNDERS
MCSE+I, HP ASE
Gainesville Ga. 30506
C: 678-***-****
*****@********.***
Objective
Seeking a position in the field of Network Systems Engineering working in the Windows Server 2003, 2008, 2012 environment, Exchange 2003, 2007, 2010 and 2013 focusing on infrastructure, design, and server administration.
Summary of Experience & Skills
Highly motivated proven commitment to innovative, effective, problem solving.
Excellent communication and interpersonal skills among wide consistency.
Windows 2003/2008/2012 Server/Client.
Windows NT / 2000 / 2003/2008 SBS 2000/2003/2008/ 2012 administration.
Exchange Sever 2000/2003/2007,2010,2013,2016
Hyper-V Setup and Administration
Double-Take Setup and Administration Server Clustering “Disaster Recovery”
Windows Terminal Server 2000/2003/2008/2012, Application deployment, Remote desktop administration, Profiles/policy administration
Network administration, Cisco routers, Barracuda, Sonicwall Firewall and Cisco intelligent switches.
Wrote and implemented Policy and Procedures for Sarbanes Oxley Compliance
Certificates
MCSE Exam 70-284 Implementing and Managing Microsoft Exchange Server 2003
1560 Updating Support Skills NT 4.0 to Windows 2000
Administering MS Windows NT 4.0
Supporting MS Windows NT 4.0 Core Tech
MS Networking Essentials
Supporting MS Windows NT Server 4.0 Enterprise Tech
Implementing and supporting TCP/IP
IIS 4.0. HP/ Microsoft Windows Integration and Performance
Compaq Systems Management
Educational and experimental background in electronic engineering
Education
CCNA/CCDA Boot Camp for Cisco Certification Preparation Training Class 2002
1560 Updating Support Skills NT 4.0 to Windows 2000 1999
HP Server Certification – Houston, TX: ASE 1998
Productivity Point International – Jacksonville, FL: MCSE 1997-1998
oCourses Completed - MS Windows NT TCP/IP, Supporting MS Windows NT Server 4.0, MS Enterprise Server, MS Windows NT Server 4.0 Core Technology, Administering MS Windows NT 4.0, MS IIS4.0 and Networking Essentials
College Coursework Completed:
oForsyth Community College – Winston-Salem, NC: Computer Science
oEmbry-Riddle Aeronautical University – Daytona Beach FL: Aviation Electronics
oBroward Community College – Fort Lauderdale FL: Computer Science
Experience
Syfan Logistics – Contractor - 2008 – 2016
Senior Network Systems Engineer
Currently charged with responsibility for all IT activity
Design and implement network infrastructure
Setup and configure Cisco Routers 1700, 2600, CISCO PIX Firewall, SONICWALL SOHO, TZ100, TZ200, TZ170, & TZ190
Setup and configure Point-to-Point VPN between multiple sites and Group VPN for end users
Perform new server installations: SBS 2008, Exchange, 2016, 2013, 2010, 2007, 2003 Terminal Server 2012, 2008, 2003
Perform in-place server upgrades: SBS2003 to SBS2008, Windows Server 2003 to 2008
Complete Active Directory Administration for all of my customers: Users, Exchange, SQL, IIS, TS, Disaster Recovery, Backup and Printers
Install and administer Customer Proprietary Software
Monitor all customer alerts: Backups, Virus, Updates, Intrusion Detection and environment
Provide Third Level Support to all my colleagues “Server to Desktop Support”
Provide excellent customer relations between Syfan Logistics and current clients
Provide training to new IT employees and have acted as a mentor for Syfan Logistics
CRT Properties Inc. / Colonial Properties Trust – Atlanta, GA 2004 – 2007
Director of information technology
Wrote and implemented Policy and Procedures for Sarbanes Oxley Compliance
Managed Server Support and Desktop Support Teams
Performed Windows Server 2000 upgrade to Windows server 2003
Designed and implemented Disaster Recovery Project
Completed Exchange Server 2000 upgrade to Exchange Server 2003
Performed SQL 7 upgrade to SQL Server 2000/2005
Implemented NETVPM throughout CRT’s Network infrastructure
Performed Citrix Winframe upgrade to XPFR3
Koger Equity / Enterprise Integration – Boca Raton, FL 2000 – 2004
System Engineer
Setup, configured and designed a 200 User network.
Administered Cisco routers, 3Com Intelligent switches, and 8 Citrix Servers XPFR3
Setup and maintained New Users, Profiles, Policy, Resource allocation, and File permissions in Windows NT/2000/2003.
Setup, configured, and installed Citrix Winframe and Metaframe XP. Windows Terminal Server
Performed Exchange 2000 Server Administration and provided technical support for all Office products.
SQL Server. Windows 2000 network. (Four DC /200 users) & Ichannel server (image storage server) for a paperless environment
Maintained Cisco routers & 13 T1 Frame Relay networks between Boca Raton and satellite offices throughout the Eastern USA.
MRI Data base administrator. Timberline DB
CSX Technology – Jacksonville, FL 1998 – 2000
Team Leader
Worked with the IT Integrator in a Team Leader technical support role. I have been assigned to a client account; CSX, to gain hands-on experience with network and e-business technologies; in order to gain a better understanding of IT infrastructures’ needs and challenges in the evolving Internet economy
Lead technical support for all Technicians & Project Managers, oversaw all projects in an enterprise environment (2000+ users).
In charge of five Technicians, coordinated software migrations, new installations, hardware and software updates. Gave recommendations of hardware and software. Charged with all managerial responsibilities, reviews, time keeping, delegation of work, project guidance, and customer liaison.
Lead in a variety of IMAC projects including Token-Ring to Ethernet conversions, software upgrade deployment, hardware installation, Y2K compliance analysis and readiness upgrades, and customer relocation.
Worked extensively with Windows NT, 95, and 98. Installed, configured, and troubleshot operating systems for multiple departments throughout the enterprise environment. Lotus Notes e-mail applications, Oracle client installation and configuration, IP-Link Remote Connectivity, VPN Setup. Provided general hardware and software troubleshooting.
Provided desktop support and training to all end-users running Windows 95, 98 or NT Workstation, Office 97, and proprietary software solutions by CSX employees
Installed, configured, and trained users on Microsoft SNA Client and IBM Personal Communications for connectivity to mainframe emulation.
Configured TCP/IP (Both DHCP and Static Addressing) for remote locations.
Network Systems Engineer
Provided PC support, Third Level Helpdesk support, and support of software.
Provided technical support for clients in areas such as network connectivity, Outlook and Lotus Notes email applications, Oracle client installations and configurations, IP link software, and general hardware and software troubleshooting.
Provided Desktop support and training to all end users on Windows 95, Windows NT, and all proprietary software programs used by CSX employees.
Worked with SQL server and Microsoft Access to create and modify a project-tracking database.
Installed and configured Microsoft SNA Client and IBM Personal Communications for mainframe emulation.
Configured TCP/IP settings for PC’s in remote locations to run on the CSX network using DHCP or Static IP addressing.
Completed hardware break/fix with IBM compatible PCs and Laptops.
Involved in a variety of IMAC projects including Token-Ring to Ethernet conversions, Exchange upgrades, moves, software deployments, and hardware installations.
References available upon request
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