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Windows Systems Engineer

Flowery Branch, Georgia, United States
October 20, 2016

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**** *********** ***

Gainesville Ga. 30506

C: 678-***-****


Seeking a position in the field of Network Systems Engineering working in the Windows Server 2003, 2008, 2012 environment, Exchange 2003, 2007, 2010 and 2013 focusing on infrastructure, design, and server administration.

Summary of Experience & Skills

Highly motivated proven commitment to innovative, effective, problem solving.

Excellent communication and interpersonal skills among wide consistency.

Windows 2003/2008/2012 Server/Client.

Windows NT / 2000 / 2003/2008 SBS 2000/2003/2008/ 2012 administration.

Exchange Sever 2000/2003/2007,2010,2013,2016

Hyper-V Setup and Administration

Double-Take Setup and Administration Server Clustering “Disaster Recovery”

Windows Terminal Server 2000/2003/2008/2012, Application deployment, Remote desktop administration, Profiles/policy administration

Network administration, Cisco routers, Barracuda, Sonicwall Firewall and Cisco intelligent switches.

Wrote and implemented Policy and Procedures for Sarbanes Oxley Compliance


MCSE Exam 70-284 Implementing and Managing Microsoft Exchange Server 2003

1560 Updating Support Skills NT 4.0 to Windows 2000

Administering MS Windows NT 4.0

Supporting MS Windows NT 4.0 Core Tech

MS Networking Essentials

Supporting MS Windows NT Server 4.0 Enterprise Tech

Implementing and supporting TCP/IP

IIS 4.0. HP/ Microsoft Windows Integration and Performance

Compaq Systems Management

Educational and experimental background in electronic engineering


CCNA/CCDA Boot Camp for Cisco Certification Preparation Training Class 2002

1560 Updating Support Skills NT 4.0 to Windows 2000 1999

HP Server Certification – Houston, TX: ASE 1998

Productivity Point International – Jacksonville, FL: MCSE 1997-1998

oCourses Completed - MS Windows NT TCP/IP, Supporting MS Windows NT Server 4.0, MS Enterprise Server, MS Windows NT Server 4.0 Core Technology, Administering MS Windows NT 4.0, MS IIS4.0 and Networking Essentials

College Coursework Completed:

oForsyth Community College – Winston-Salem, NC: Computer Science

oEmbry-Riddle Aeronautical University – Daytona Beach FL: Aviation Electronics

oBroward Community College – Fort Lauderdale FL: Computer Science


Syfan Logistics – Contractor - 2008 – 2016

Senior Network Systems Engineer

Currently charged with responsibility for all IT activity

Design and implement network infrastructure

Setup and configure Cisco Routers 1700, 2600, CISCO PIX Firewall, SONICWALL SOHO, TZ100, TZ200, TZ170, & TZ190

Setup and configure Point-to-Point VPN between multiple sites and Group VPN for end users

Perform new server installations: SBS 2008, Exchange, 2016, 2013, 2010, 2007, 2003 Terminal Server 2012, 2008, 2003

Perform in-place server upgrades: SBS2003 to SBS2008, Windows Server 2003 to 2008

Complete Active Directory Administration for all of my customers: Users, Exchange, SQL, IIS, TS, Disaster Recovery, Backup and Printers

Install and administer Customer Proprietary Software

Monitor all customer alerts: Backups, Virus, Updates, Intrusion Detection and environment

Provide Third Level Support to all my colleagues “Server to Desktop Support”

Provide excellent customer relations between Syfan Logistics and current clients

Provide training to new IT employees and have acted as a mentor for Syfan Logistics

CRT Properties Inc. / Colonial Properties Trust – Atlanta, GA 2004 – 2007

Director of information technology

Wrote and implemented Policy and Procedures for Sarbanes Oxley Compliance

Managed Server Support and Desktop Support Teams

Performed Windows Server 2000 upgrade to Windows server 2003

Designed and implemented Disaster Recovery Project

Completed Exchange Server 2000 upgrade to Exchange Server 2003

Performed SQL 7 upgrade to SQL Server 2000/2005

Implemented NETVPM throughout CRT’s Network infrastructure

Performed Citrix Winframe upgrade to XPFR3

Koger Equity / Enterprise Integration – Boca Raton, FL 2000 – 2004

System Engineer

Setup, configured and designed a 200 User network.

Administered Cisco routers, 3Com Intelligent switches, and 8 Citrix Servers XPFR3

Setup and maintained New Users, Profiles, Policy, Resource allocation, and File permissions in Windows NT/2000/2003.

Setup, configured, and installed Citrix Winframe and Metaframe XP. Windows Terminal Server

Performed Exchange 2000 Server Administration and provided technical support for all Office products.

SQL Server. Windows 2000 network. (Four DC /200 users) & Ichannel server (image storage server) for a paperless environment

Maintained Cisco routers & 13 T1 Frame Relay networks between Boca Raton and satellite offices throughout the Eastern USA.

MRI Data base administrator. Timberline DB

CSX Technology – Jacksonville, FL 1998 – 2000

Team Leader

Worked with the IT Integrator in a Team Leader technical support role. I have been assigned to a client account; CSX, to gain hands-on experience with network and e-business technologies; in order to gain a better understanding of IT infrastructures’ needs and challenges in the evolving Internet economy

Lead technical support for all Technicians & Project Managers, oversaw all projects in an enterprise environment (2000+ users).

In charge of five Technicians, coordinated software migrations, new installations, hardware and software updates. Gave recommendations of hardware and software. Charged with all managerial responsibilities, reviews, time keeping, delegation of work, project guidance, and customer liaison.

Lead in a variety of IMAC projects including Token-Ring to Ethernet conversions, software upgrade deployment, hardware installation, Y2K compliance analysis and readiness upgrades, and customer relocation.

Worked extensively with Windows NT, 95, and 98. Installed, configured, and troubleshot operating systems for multiple departments throughout the enterprise environment. Lotus Notes e-mail applications, Oracle client installation and configuration, IP-Link Remote Connectivity, VPN Setup. Provided general hardware and software troubleshooting.

Provided desktop support and training to all end-users running Windows 95, 98 or NT Workstation, Office 97, and proprietary software solutions by CSX employees

Installed, configured, and trained users on Microsoft SNA Client and IBM Personal Communications for connectivity to mainframe emulation.

Configured TCP/IP (Both DHCP and Static Addressing) for remote locations.

Network Systems Engineer

Provided PC support, Third Level Helpdesk support, and support of software.

Provided technical support for clients in areas such as network connectivity, Outlook and Lotus Notes email applications, Oracle client installations and configurations, IP link software, and general hardware and software troubleshooting.

Provided Desktop support and training to all end users on Windows 95, Windows NT, and all proprietary software programs used by CSX employees.

Worked with SQL server and Microsoft Access to create and modify a project-tracking database.

Installed and configured Microsoft SNA Client and IBM Personal Communications for mainframe emulation.

Configured TCP/IP settings for PC’s in remote locations to run on the CSX network using DHCP or Static IP addressing.

Completed hardware break/fix with IBM compatible PCs and Laptops.

Involved in a variety of IMAC projects including Token-Ring to Ethernet conversions, Exchange upgrades, moves, software deployments, and hardware installations.

References available upon request

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