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Administrative Assistant / Receptionist

Gardena, California, United States
October 20, 2016

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Margo Howlett

*** ******* *****

Gardena, CA ****8



Skills and Qualifications

Operate telephone switchboard to answer, screen, or forward calls.

Providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit

Direct or escort them to specific destinations.

Schedule appointments and maintain and update appointment calendars.

Hear and resolve complaints from customers or the public.

File and maintain records.

Receive payment and record receipts for services.

Perform administrative support tasks, such as proofreading, transcribing handwritten.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Analyze data to determine answers to questions from customers or members of the public.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Provide information about establishment, such as location of departments or offices.

Calculate and quote rates for tours, stocks, insurance policies, or other products or services.

Process and prepare memos, correspondence, travel vouchers, or other documents.

Keep a current record of staff members' whereabouts and availability.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Perform duties, such as taking care of plants or straightening magazines to maintain.

Schedule space or equipment for special programs and prepare lists of participants.

Enroll individuals to participate in programs and notify them of their acceptance.

Arrange for necessary repairs to restore service and schedules.

Ensure timely and efficient movement of trains, according to train orders and schedules.

Order supplies or equipment and issue them to personnel.

Work Experience

Dispatcher Fed Ex Ground, Vernon CA 07/2012 to 12/2014

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

Dispatcher Fed Express, Hawthorne CA 11/1989 to 07/2012

Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.


Auburn High Rockford IL 1976

Rock Valley Rockford IL 1980


Broadcaster, Social Media Organization

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