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Customer Service Microsoft Office

Location:
Rocklin, California, United States
Posted:
October 20, 2016

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Taylor L. Gillies

**** *** ******* ******

Roseville, CA 95747

916-***-****

acw5uq@r.postjobfree.com

Objective

I would like to find a position that utilizes the skills I have learned, provides the challenge of learning new skills, while also providing opportunities for advancement.

Qualifications

I am an honest, hardworking individual with a strong work ethic. I am friendly and am able to offer knowledgeable and courteous service. I am skilled at determining customer’s needs and am able to answer questions concerning products and services with confidence.

Work Experience

RC Willey, 2016-Present

Responsible for ringing up customers and processing different payment types.

Settle receipt machines and print out store report totals at closing.

Answer phones and transfer customers to the right department or the right sales associate.

Handle customer service issues with customer such as scheduling service, ordering parts, and invoicing orders.

Greet customers, maintain a friendly, clean, and organized work environment.

Handle customers confidential information and file their information in the correct location.

Sprouts, 2015-2016

Perform tasks such as scanning items and processing payments.

Greet customers as well as maintain a clean and organized store environment.

Handling freight and stocking shelves.

Provide excellent customer service by making eye contact, smiling, and promptly acknowledging and greeting each customer who enters the store, as well as other customers throughout the store.

Safeway, 2012-2015

Responsible for ringing up customers on cash registers and bagging their purchases, checking IDs when selling age restricted items, and processing payments

Greet customers as well as maintain a clean and organized store environment.

Handling freight and stocking shelves.

Provide excellent customer service by making eye contact, smiling, and promptly acknowledging and greeting each customer who enters the store, as well as other customers throughout the store.

Other Experience

Jet Program, 2006-2008

Participated in the J.E.T (job experience training) program through the city of Roseville parks and recreation.

Worked at the adventure club at Blue Oaks Elementary School.

Assisted with organizing indoor and outdoor activities.

Enforced established policies and procedures.

Built a strong working relationship with the sight director and other employees,

Assisted with the facility cleaning and closing duties.

Conveyed a fun and positive attitude when dealing with the public.

Library Science Student, 2011-2012

Performed tasks such as running the circulation desk in the Roseville High School library.

Completed basic duties such as checking in and out materials and collecting items.

Organized shelves with new and old material and removed outdated items.

Set up weekly and monthly displays to promote themes and or items.

Computer Applications Student, 2011-2012

Used Microsoft Office programs such as Microsoft Word, Excel, Access, PowerPoint, Publisher, Outlook and Adobe Acrobat for different types of projects.

Increased understanding of the computer, how it works, and how it processes data to be used as a tool in the home, school, and workplace.

Learned how to keyboard properly or to improve keyboarding skills.

Created presentations using videos, sounds, graphics, scanners, animations, and digital cameras.

Education

Roseville High School Sierra College

1 Tiger Way, Roseville 5000 Rocklin Road, Rocklin

High School Diploma 2012-Present

Graduated - June 2012

References available upon request



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