Data Entry Customer Service

highly skilled in office administration, data organization, proofreading, database

management and word processing. Excellent customer service and accuracy and speed transposing large amounts of data.

11/2007

06/2006

02/2005

01/2001

TANÉHA WAINES

15130 Western Skies Drive, Houston, TX 77086 • H: 713-***-**** • acw5p9@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and efficient data entry clerk

Results oriented professional with over 20 years of experience.

SKILLS

Microsoft Word

Filing and data archiving Excel

Type 50 wpm Outlook

10 Key by touch Access

Professional and mature Publisher

Accurate and detailed JDE 8.12

Maintains confidentiality Workflow

Works well under pressure Power point

WORK HISTORY

Human Resource

ABM Security Services - Houston, TX

Data Entry for 13 branches (new hire packets, rate changes, transfers, address changes, W4, I-9)

On boarding new and rehired employees

Assist with training class

Audit company reports

Garnishments

Maintain personnel files

Submit spreadsheet for uniform deposit refunds

Worked directly with payroll department to insure pay checks are issued by deadline

Received, screened and routed incoming calls.

Met challenging quotas for productivity and accuracy of work

Opened and properly distributed incoming mail

Maintained a clean reception area, including lounge and associated areas

Investigated and resolved customer inquiries and complaints in a timely and empathetic manner

Outlined the appropriate process and procedures necessary to fulfill and complete inquiries

Billing

Wisenbaker - Houston, TX

Update A/R Spreadsheets

Composed effective accounting reports summarizing accounts payable data.

Researched and resolved accounts payable discrepancies.

Rates Adjustor

DHL - Houston, TX

Set up accounts for shipping

Customize rates and apply to accounts

Format rate packages

Data Entry Clerk

Universal Technical Institute - Houston, TX

- 3/2016

- 08/2007

- 04/2006

- 06/2003

Released company reports

Input enrollments, receipts and various reports

I.T. back up

Editor of company newsletter

Coordinate fundraisers and company social events.

EDUCATION

Certificate: Wedding and Event Planning

ABC Association of Bridal Consultants - Milford, CT

Certificate: Medical Billing and Coding

Academy of Health Care Professions - Houston, TX

REFERENCES AVAILABLE UPON REQUEST

2012

2004

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