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Sales Customer Service

Charleston County, South Carolina, United States
October 20, 2016

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Alexandra Waldron

**** ****** ******* ****. ***** Island SC 29455 440-***-****

I am looking to obtain a career in Sales/Account Manager with a reputable company that values knowledge with environmental solutions, professionalism and is results oriented. With all my experiences in account management, I would be a great fit for the property management.

Summary of skills

Seasoned Sales and Marketing Specialist

Project Manager Schedule, supervise and direct the daily activities

Results oriented professional

Specialist Skills: Automotive, Industrial

Target Marketing Research Techniques

Creative and effective situation solver Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism

2012 – 2016 Environmental Specialists Inc. Cleveland Ohio

Sales Specialist

Corresponds with automotive and manufacturing customers, dispatch and office on a daily basis in order to communicate changes and ensure on-time delivery and pick up

Coordinate and manage environmental projects throughout multiple departments to ensure customer compliance and satisfaction

Procurement of mid-sized to large quantity used oil producers ensuring and providing total compliance and EPA report ready

Prioritize, assign and monitor daily activities, service requests

1999 - 2010 Waste Management Cleveland Ohio

Major Account Representative

Successfully provided the highest quality sales and service, with an excellent follow-up and customer retention track record. Resolved problems quickly and efficiently for commercial and private sector clients.

Coordinated, planned and monitored projects from inception to completion. Managed large scale projects tracking progress and providing services for over a year

Implemented a contractor “Open Door Policy” which provided enhanced customer service and improved communication leading to higher customer retention rates

Helped launch and manage the government supported LEED (Leadership in Energy and Environmental Design) program provided documentation of recycled materials recovered from job sites leading to tax savings

Consulted customers on cost savings strategies by implementing recycling programs while increasing company sales.

1992–1999 Republic Waste Cleveland Ohio

Sales Representative

Responsible for sustaining customer retention and procuring new business by developing unique sales techniques leading to a 45% increase in customer base

Evaluated company performance, prepare quarterly reports and coordinated corrective action plans leading to sales improvements

Ability to quickly understand industry concepts and learn sustainability methods developing an expertise with the ability to resolve challenges and maximize opportunities

Promoted to lead trainer resulting in preparing effective and profitable sales representatives

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