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Systems Administrator - IAM, Intune & Entra ID Expert
Columbus, OH
... International University 2021 – 2023 • Associate of Science in PC Maintenance Technology Penn Foster College 2016 – 2017 ... user provisioning, RBAC roles, and access governance • Diagnosed and resolved complex system, network, and application issues ... - May 18
... International University 2021 – 2023 • Associate of Science in PC Maintenance Technology Penn Foster College 2016 – 2017 ... user provisioning, RBAC roles, and access governance • Diagnosed and resolved complex system, network, and application issues ... - May 18
Versatile Analyst and Legal Support Professional
Columbus, OH, 43201
... Troubleshot business processes and system-related issues through collaboration with technical and business units. Develop test plans, conduct user acceptance testing, map business requirements across multiple applications, and prepare process ... - May 18
... Troubleshot business processes and system-related issues through collaboration with technical and business units. Develop test plans, conduct user acceptance testing, map business requirements across multiple applications, and prepare process ... - May 18
Industrial Automation Technician Candidate (PLC/Robotics)
Delaware, OH
... Ohio Department of Taxation March 2016 – November 2017 Commercial Activity Tax Specialist/ Tax Commissioner Agent 1 Assisted taxpayers with tax issues and understanding of tax policy. Trained in specific tax policy classes for clear understanding of ... - May 15
... Ohio Department of Taxation March 2016 – November 2017 Commercial Activity Tax Specialist/ Tax Commissioner Agent 1 Assisted taxpayers with tax issues and understanding of tax policy. Trained in specific tax policy classes for clear understanding of ... - May 15
Junior IT Security Analyst with SIEM & IAM Expertise
Columbus, OH
... IT Security Analyst CompTIA Security+ Splunk Core Certified User (In Progress) Cybersecurity professional with hands-on ... identity and access workflows ● Resolved application support issues for individual centers and global technical teams ● ... - May 13
... IT Security Analyst CompTIA Security+ Splunk Core Certified User (In Progress) Cybersecurity professional with hands-on ... identity and access workflows ● Resolved application support issues for individual centers and global technical teams ● ... - May 13
Dynamic Customer Service Specialist with Banking Experience
Ostrander, OH
... • Provided technical support for online banking tools, improving user experience and engagement. • Coordinated training ... • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. • Processed ... - May 13
... • Provided technical support for online banking tools, improving user experience and engagement. • Coordinated training ... • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. • Processed ... - May 13
Customer Support Leader with Escalation Expertise
Columbus, OH
... EXPERIENCE Customer Support Specialist / Operations Support – FanDuel (via SSG) Aug 2022 – Present • Handle complex customer issues across chat, email, and phone channels • Support escalations and ensure adherence to QA and compliance standards • ... - May 13
... EXPERIENCE Customer Support Specialist / Operations Support – FanDuel (via SSG) Aug 2022 – Present • Handle complex customer issues across chat, email, and phone channels • Support escalations and ensure adherence to QA and compliance standards • ... - May 13
Detail-Oriented Customer Service & Education Support
Columbus, OH
... • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction • Consistently developed a high level of product knowledge to effectively assist customers with their questions and ... - May 08
... • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction • Consistently developed a high level of product knowledge to effectively assist customers with their questions and ... - May 08
Customer-Centric Leader with 10+ Years Experience
Columbus, OH
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
Certified Scrum Master + Agility Lead Resume Title
Columbus, OH
... Maintained existing webforms applications and developed new pages with User Controls. Implemented client-side validations and ajax calls using jQuery. Fixed issues and updated existing batch jobs to schedule them using DART and Control-M tools. ... - May 05
... Maintained existing webforms applications and developed new pages with User Controls. Implemented client-side validations and ajax calls using jQuery. Fixed issues and updated existing batch jobs to schedule them using DART and Control-M tools. ... - May 05
Customer Service Specialist with 16 Years Experience
Reynoldsburg, OH
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05