Shauntrice D Davis
**** **** **** ** ** Atlanta, GA 303**-***-*** 9773 CELL acw5hu@r.postjobfree.com Objective
I am currently seeking an a dministrative position a llowing for exhibition of demonstrated organization, customer service, communication, and operation management skills proven by eight years of successful employment.
Profile
Motivated, personable business professional with college business degree. Talent for quickly mastering technology. Diplomatic and tactful with professionals and nonprofessionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent guidelines.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team building skills. Skills Summary
Property Management
Quickbooks/Insight
Call Center IN/OUT/Dialer
AS400/Oracle/SQL/Medisoft
Transportation Logistics
Real Trans
Software/iRealtyMgr/Ocean
Operation/Account Manager
Accurint/LexisNexis
MASterMind/ Websafe
Accounting/Payroll/Invoicing
All Microsoft
Programs/OpenOffice.org
Property & Casualty Insurance
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
Prepare complex reports for vendors and corporate directories, ensuring full compliance with agency requirements and tight deadlines.
Coordinate training classes for employees, providing counseling and educating employees on proper techniques and professional development.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front/back office operations and provide impeccable customer service:
Develop and implement strategic marketing plan for business: DETAIL MASTERY & ORGANIZATION
Ma nage all aspects of day to day operations as one owner company: o Client scheduling for busy office averaging 48 appointments weekly with full supervision of a total of 180 employees.
o Finances: accounts payable/receivable, invoicing, payroll, budgeting. o Compliance with all facility and employee, state and federal policies, and insurance and housing requirements.
Employment History
SOUTHEASTRANS INC – C ollege Park, GA
Dispatcher/Dispatch Urgent Recovery, 2 015 TO PRESENT COSTAR GROUP, LLC – Atlanta, GA
Real Estate Market Analyst, 2 014 to 2015
PLANET FULFILLMENT/PRIVATE LABEL NUTRA – Norcross, GA SR Returns Dept Associate/Labeler/Quality Control Lead, 2 013 to 2015 ACKERMAN SECURITY SYSTEMS INC – N orcross, GA
Dispatcher/SR Customer Care Rep, 2 012 TO 2014
Shauntrice D Davis
2821 Zane Grey Dr SE Atlanta, GA 303**-***-*** 9773 CELL acw5hu@r.postjobfree.com ALARM MONITORING COOP INC – L ilburn, GA
Dispatcher/Customer Service Rep, 2 011 TO 2013
CREO PROPERTY PRESERVATIONS, LLC – Atlanta, GA
Office Manager/Dispatcher/ Home Inspector/Dispatch Trainer, 2 009 to 2011 NATIONAL REALTY SERVICES DIRECT – Duluth, GA
Sr. Customer Service/Sales Rep/Trainer, 2 007 to 2009 SECURITY FORCES INC – Decatur, GA
Account Manager/Dispatch Supervisor, 2 007 to 2008 MOD SECURITY – Atlanta, GA
Office Manager/Operations Manager/Lead Trainer, 2 005 to 2008 Education
AAONLINECLASSES.COM – Norcross, GA
Pre Licensing Agent for Property & Casualty, July 2012 SCORE: 99 ASHWORTH UNIVERSITY – Atlanta, GA
Bachelor’s Degree in Business Admin, N ov 2012 GPA: 3.6/4.0 ASHWORTH UNIVERSITY – Atlanta, GA
Diploma in Property Management, April 2012 GPA: 4.0/4.0 GEORGIA MLS INSTITUTE– Tucker, GA
Georgia Real Estate Pre Agent, S eptember 2012 GPA: N/A BROWN MACKIE COLLEGE – Atlanta, GA
Associate’s Degree in Business Management, J une 2008 GPA: 3.0/4.0 References
Available upon request.