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Communications Major

Chandler, Arizona, 85225, United States
October 20, 2016

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Miguel Antonio Encinas

*** **** ***** *****

Chandler, Arizona 85225


Summary of Qualifications

Bilingual - Fluent speaking, writing, and reading in Spanish

Knowledge of Microsoft Office 2013 and QuickBooks

Superior communication and customer service skills


Highly motivated


Arizona State University – Tempe, AZ December 2016

B.S. in Communications

First generation graduate

Professional Experience

Fry’s Marketplace, Tempe, AZ – Pharmacy Technician April 2014 - Present

Provide excellent customer service

Initial line of communication between patient and insurance

Problem solving on insurance issues

Assist patient with insurance information

Prepare prescriptions for patients

Gurstel Chargo P.A., Scottsdale, AZ - Administrative Assistant October 2013 - February 2014

Contract job for seasonal period

Research files and send open files to Superior Court

P.I.R. Sales, Chandler, AZ - Inside Sales June 2012 - September 2013

Help customer with technical questions over the phone

Enter customers’ orders into system

Southwest Ambulance, Mesa, AZ - Supply Technician October 2011- June 2012

Prepare supply bins for ambulances

Maintain warehouse clean and organized

Ceiba Technologies, Chandler, AZ - Shipper/Receiver January 2008 - August 2011

Ship and receive incoming products

Manufacture single-sided templates


Adam Brunelle – Professional Reference 623-***-****

Anthony Quintero – Professional Reference 480-***-****

Mark Allen – Personal Reference 602-***-****

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