Miguel Antonio Encinas
Chandler, Arizona 85225
acw5hh@r.postjobfree.com
Summary of Qualifications
Bilingual - Fluent speaking, writing, and reading in Spanish
Knowledge of Microsoft Office 2013 and QuickBooks
Superior communication and customer service skills
Organized
Highly motivated
Education
Arizona State University – Tempe, AZ December 2016
B.S. in Communications
First generation graduate
Professional Experience
Fry’s Marketplace, Tempe, AZ – Pharmacy Technician April 2014 - Present
Provide excellent customer service
Initial line of communication between patient and insurance
Problem solving on insurance issues
Assist patient with insurance information
Prepare prescriptions for patients
Gurstel Chargo P.A., Scottsdale, AZ - Administrative Assistant October 2013 - February 2014
Contract job for seasonal period
Research files and send open files to Superior Court
P.I.R. Sales, Chandler, AZ - Inside Sales June 2012 - September 2013
Help customer with technical questions over the phone
Enter customers’ orders into system
Southwest Ambulance, Mesa, AZ - Supply Technician October 2011- June 2012
Prepare supply bins for ambulances
Maintain warehouse clean and organized
Ceiba Technologies, Chandler, AZ - Shipper/Receiver January 2008 - August 2011
Ship and receive incoming products
Manufacture single-sided templates
References
Adam Brunelle – Professional Reference 623-***-****
Anthony Quintero – Professional Reference 480-***-****
Mark Allen – Personal Reference 602-***-****