Gerardo Fuerte
Long Beach CA ****6
acw5do@r.postjobfree.com
acw5do@r.postjobfree.com
Objective To be a valuable asset with growth potential for my company and personal achievements
Highlights of Qualifications
Improving the quality of a broad range of applications by designing and implementing test plans and test scripts to ensure the overall quality of delivered software applications and application enhancements.
Knowledge of identifying client needs and presenting effective solutions to inspire trust and confidence to close.
Successfully working in the Loan Industry for 19 years. Shipper, Loan Flow Specialist, Jr Auditor, Sr Auditor Underwriter and Investor Relations Underwriter, Loan Processor, QA Analyst, Product Specialist.
Self Motivated, Highly Energetic.
Experience
Product Specialist Experience
Work with customers (internal and external) and business partners to draw out, understand, and validate specific customer needs through direct customer contact.
Produce market and product requirement documents for new product development and existing product enhancements.
Work closely with product development, project management, professional services and quality assurance to deliver products with the right scope and timeline to capture market opportunities.
Conduct market testing of design concepts, prototypes, and software builds as needed.
Assist in developing a long-term product roadmap based on corporate strategy and market demand.
Train sales and support staff on new products and features.
Review business requirements, functional requirements and technical specifications of current software development projects
Participate in Functional requirement reviews, clarifying requirements, understanding design decisions
Convert requirements and specifications into a QA test plan, test cases and ultimately test scripts. Review of test plan with peer job families for coverage of software changes being introduced.
Create, review, update and execute automation scripts as required for development, debugging efforts, and regression activity for a release.
Execute test cases, report progress and determine whether software working to specifications. Document defects and other issues in a timely and accurate manner
Conduct root cause analysis of identified defects providing Development/Business Analyst partners with sufficient detail to understand, replicate and prevent future occurrences the defect
Document and enter test defect tickets discovered during the test cycle
Follow up on outstanding issues to meet testing timelines
Assist in post-implementation issue review and continuous improvement efforts to enhance system performance.
Mortgage Experience
Analyze financial status and property values
Prepare/disburse Title Company and Bank wiring information for loan funds.
Handle escrow closings.
Maintain quality control issues and review loan applications, escrow instructions, preliminary title reports and credit reports
Extensive communications with Title companies, Escrow Company’s and Staff members
Process conventional home loans, 2nd Trust Deeds and Equity Liens
Calculated and reconcile figures
Audit Loan Files
Quality Assurance
Customer Service Issues
Trouble Shooting
Analyze Foreclosure and Short Sales
Verification of VOM, VOR, VOD, VOE
Obtain underwriter approval and conditions for closing
Run DU/LP, Loan scorecard, Calyx Pricer, Calyx AUS, AUS LITE,
Work History
June 2016 – Present Product Specialist Loan-Score/Calyx Software, Irvine CA
Feb 2012- June 2016 QA Engineer Loan-Score/Calyx Software, Irvine CA
Jan 2009 – Feb 2012 Loan Processor Hacienda Home Sales, Anaheim CA
Sep 2010 - April 2011 Loan Processor Bank of America, Valencia CA
Sep 2007 – Jan 2009 Loan Processing Mortgage Depot, Beaverton OR
Apr 2004 - Mar 2006 Investor Relations/Underwriter New Century Mortgage, Irvine CA
Sep 1997 - Apr 2004 Due Diligence/Underwriter Aames Home Loan, Irvine CA
Educations
3 Years of College – Long Beach City College
David Star Jordan High School – Long Beach CA
Fraud Alert Training - New Century Mortgage
Computer Skills
Work Perfect Calyx Point Calyx Pricer
Calyx AUS Data Track WS (WebServices)
Windows Internet Navigation LoanScoreCard
Excel Outlook QM
Edge Status Mart Mojo (ticket’s system)
Personal Skills
Bilingual Spanish
My name is Gerardo Fuerte, I have exp with FHA, Conventional, Fannie Mae and Freddie Mac exp, using Calyx Point, Data Track, Edge, Status Mart, DU/LP underwriting applications and with Microsoft Applications exp. I am also bilingual; I have over 19 years of mortgage exp.