PROFESSIONAL EXPERIENCE
Addison Group University of Chicago Hospitals Multiple Contracts
Administrative Assistant June 2016 – July 2016
Utilized the EPIC system to verify patient information
Scheduled patients for appointments
Answered calls from patients and provided any information they might for appointments
Lab Coordinator October 2015 – February 2016
Processed physician lab requests for departments throughout the hospital
Provided quality customer service in-person & over the phone
Utilized the EPIC system to verify patient information and enter lab orders
Private Duty October 2013 – August 2015
Home Healthcare Provider
Provided in-home healthcare for elderly clients
Shopping, cleaning, cooking, ADL’s, medical appointments
Monitored blood pressures & blood sugars
Fresenius Medical Care June 2009 – October 2013
Patient Care Technician/Administrative Assistant
Charted, filed, answered phones
Updated policies & procedures
Hemodialysis in a chronic setting
Loyola University Medical June 2003 – March 2008
Center Service Representative/Certified Phlebotomist
Demonstrated leadership and effective communication with co-workers and other hospital employees
Organized patient schedules and lowered patient wait times
Coordinated blood draws, EKGs and Pre-op Testing
EDUCATION
Certification, Dialysis Technician August 2008
CMK Staffing & Home Health, Westmont, IL
Certification, EKG Technician November 2005
Truman College, Chicago, IL
Certification, Phlebotomy Technician June 2004
Loyola University Medical Center, Maywood, IL
Radiology Technologist Program August 2003 – December 2004
Triton College, River Grove, IL
Radiology Technologist Prerequisites August 2000 – May 2002
Moraine Valley Community College, Palos Hills, IL
SKILLS
Computer Programs: Microsoft Office EXCEL, MISYS, EPIC, SUNQUEST
Typing Speed: 60 WPM