Manager Sales
Resume:
JILL M. JOHNSON
Bronx, N.Y. 10463
acw5cj@r.postjobfree.com
EXPERIENCE
Administrative Assistant for the Academic Office
Nyack College, Nyack, NY November 2010 to March 2016
Provided administrative support to the Office of the Provost.
Organized assigned projects for the Associate Provost, Director of Institutional Assessment and Director of Professional Programs.
Assisted Director of Institutional Research with special projects.
Provided administrative support to the Dean of the Center for Teaching Excellence and Faculty Resources.
Set up and maintained faculty and administrative files.
Coordinated annual regalia order.
Performed administrative duties for the Director, Center for Scholarship and Global Engagement (from August 2011 to January 2014).
Provided administrative support for The Association of Youth Ministry Educators (AYME) Administrator (from August 2011 to January 2014).
Administrative Assistant for the Office of Student Development August 2009 to November 2010
Provided administrative support to the Dean of Community Life and Learning and the Dean of Students.
Coordinated the Student Disciplinary Process.
Updated and maintained all Student Development forms.
Maintained and distributed petty cash.
Assisted in the annual spring and fall registration process.
Trained and supervised the Student Development Assistant.
Resident Service Specialist at The Ventura
Related Management, NY, NY May 2008 to January 2009
Responded to all resident issues and ensured satisfactory resolution.
Prepared and distributed letters, memos, and notices to residents.
Ensured a smooth move in and move out process for residents.
Responded to Resident Surveys.
Organized and hosted events for the residents.
Reviewed and approved invoices.
Maintained lease files and collected rent payments.
Facilitated Annual Rent Registration for New York State.
Corporate and Group Sales Manager
The Hotel Beacon, NY, NY November 2006 to October 2007
Responded to requests for groups and meetings.
Facilitated weekly staff meetings with the General Manager and department managers.
Initiated, scheduled, and conducted sales calls and site inspections with corporate clients.
Represented and promoted the Hotel Beacon at trade shows and events.
Conducted site inspections for potential guests and clients.
Participated in Manager On Duty Program.
Supervised and trained a student worker.
Group Sales Manager
The Warwick New York Hotel, NY, NY September 2004 to November 2006
Responded to Requests for Proposals for groups and meetings.
Handled group requests via email and on the phone.
Facilitated weekly staff meetings with department managers.
Initiated, scheduled, and conducted sales calls and site inspections.
Maintained existing accounts and obtained new clients.
Participated in Manager On Duty Program.
Group Sales and Conference Manager
The Lucerne Hotel New York, NY, NY February 2002 to September 2004
Responded to requests for groups and meetings.
Facilitated weekly staff meetings with the General Manager and department managers.
Initiated and conducted sales calls and site inspections.
Maintained existing accounts and obtained new clients.
Supervised and trained sales staff.
Purchased supplies, linens and hotel amenities for the Housekeeping Department.
Ordered office supplies for all departments.
Reservations Agent September 2001 to February 2002
Answered incoming calls and assisted with reservations, confirmations, and room need requests.
Explained services and amenities and other information about the hotel as requested by guests.
Entered and confirmed room reservations.
Performed duties as assigned by the Reservations Manager.
Concierge Manager
Supreme Building Management, NY, NY May 1996 to June 2001
Concierge at Citigroup Center.
Supervised Concierge Staff at Citigroup Center, 399 Park Avenue, and Heron Tower.
Provided administrative support to Supreme Building Management.
EDUCATION
Adelphi University
Garden City, NY January 1977
Bachelors Degree in Business Administration, cum laude
Nassau County Community College
Garden City, NY May 1975
Associates Degree in Applied Science, with honors
VOLUNTEER
First Reformed Church of Nyack February 2013 to February 2016
The Hebrew Home at Riverdale June to August 2009
Wave Hill June to August 2009
Chair of the Parent Teacher Association at Epiphany School June 1991 to June 1993
Volunteer at Epiphany Church and School September 1990 to June 1995
REFERENCES
Dr. Leonard Kageler
Dean of the Center for Teaching Excellence and Faculty Resources
Nyack College
acw5cj@r.postjobfree.com
Dr. Vilma Balmaceda
Director, Center for Scholarship and Global Engagement
Nyack College
acw5cj@r.postjobfree.com
Tiffany Austin
Director, Career Counseling and Services
Nyack College
acw5cj@r.postjobfree.com
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