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Technical Support Microsoft Office

Location:
Catskill, New York, 12414, United States
Posted:
October 19, 2016

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Vincent Terracciano

*** **** ******, ********, *** York 12414 [518]***-**** [acw5bz@r.postjobfree.com]

Objective To obtain a position with an established Telecommunications company where I can utilize my experience and increase my knowledge.

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Experience AFL GLOBAL

Level 3 tester Level 4 tech

2014 to current

Run test and turn up on ciena 6500

Submitt time sheets and Daily reports

Work remotely in the field with NOC centers in windows

Install 6500 ciena in central office and or head end.

Use test sets for BER and RFC testing

Use of fiber Scope and light meters

Read MOP and work with local smart hands tickets

Hibernia Networks

Junior Systems Support Engineer

June 2013- 2014

Supervisor of installation quality of the Northeast operations.

Performs the installation, testing and turn up of Customer Premise/Transport equipment (Sonet/SDH) including AC & DC power. In a Nortel, Cisco, Huawei and Fujitsu environment.

DS3 Cabling and Termination

Cable Lacing

Interprets and works from CAD drawings, engineering specifications, construction packages and other drawings. Completes “As-Built” drawings during and at the completion of projects.

Testing, turn-up and acceptance of OC-3 to OC192’s, under the direction of NOC personnel.

Testing, turn-up and acceptance of various GigE Performing RFC 2544 testing, under the direction of NOC personnel.

Performs OTDR Testing.

Interfaces directly with applicable, internal and external technical support groups to resolve issues for complex circuits, equipment, cables and facilities problems.

Works on technically complex projects of a larger scope and complexity and ensures successful completion.

Installation of Cross Connects

Ability to read DLR’s.

Installation of Mux’s, FDP’s, DC Fuse Panels

Trouble Shooting/Power Measurements/Fiber Cleaning

Test and Turn-up of OC3 and OC192 circuits.

Test and Turn-up of GigE, 100MB and 10GE

Alta Telecom

Level 4 Tech

July 2007- Jun 2013

Performs the installation, testing and turn up of Customer Premise/Transport equipment (Sonet/SDH) including AC & DC power. In a Nortel, Cisco, Huawei and Fujitsu environment.

DS3 Cabling and Termination

Cable Lacing

Interprets and works from CAD drawings, engineering specifications, construction packages and other drawings. Completes “As-Built” drawings during and at the completion of projects.

Testing, turn-up and acceptance of OC-3 to OC192’s, under the direction of NOC personnel.

Testing, turn-up and acceptance of various GigE Performing RFC 2544 testing, under the direction of NOC personnel.

Performs OTDR Testing.

Interfaces directly with applicable, internal and external technical support groups to resolve issues for complex circuits, equipment, cables and facilities problems.

Works on technically complex projects of a larger scope and complexity and ensures successful completion.

Installation of Cross Connects

Ability to read DLR’s.

Installation of Mux’s, FDP’s, DC Fuse Panels

Trouble Shooting/Power Measurements/Fiber Cleaning

Triage

Level 1 Tech

Jan 2003 to July 2007

Install in Central Office

Test cables before and after install

Turn over completed product

Orange State Central AC

Installation Tech/Service Tech

Jan 2000 to Jan 2003

Simmons Covering Services

Lead Installer

June 1996 to Jan 2000

Drove truck

Working Forman

Payroll

Supervisor

Education Chatham High School, Chatham, NY

Graduated 1996

Attended ITT Tech 2000

Certifications Suppliers awareness card

Ask yourself training

Fire protection

Hilti fire stop training

3M fire stop training

Business Ethics

Slips, Trips, and Falls

Material safety data sheets

Methods of procedure

All certificates available upon request

Skills Able to work independently as well as part of a team

Skilled in reading blue prints and floor plan reading

Microsoft office knowledgeable

Skilled with all hand tools

Skilled with all power tools

Skilled with all air compressed tools

Very motivated and quality driven

Reliable

Dedicated

References

Joe Cerami (518)***-****, Rich Staats (518)***-****, Jon Friedman (248)***-****



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