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Manager Customer Service

Location:
Burleson, Texas, United States
Posted:
October 19, 2016

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*** ********* ***** ********, *****, ***** 817-***-**** acw5b2@r.postjobfree.com

David Pettigrew

*** ********* *****

Burleson, Texas, 76028

817-***-****

acw5b2@r.postjobfree.com

WORK EXPERIENCE

COTTON PATCH CAFE, Burleson/Fort Worth, TX

General Manager/Kitchen Manager, Jun 2007 – Present Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization\'s financial and budget activities to fund operations, and increase efficiency.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

STEAK N SHAKE, Arlington, TX

General Manager/Manager, Mar 2004 – Jun 2007

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties. Direct and coordinate organization\'s financial and budget activities to fund operations, and increase efficiency.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

NATIONS RENT, Burleson/Fort Worth, TX

Customer Service, Apr 1998 – May 2003

Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Compute charges for merchandise or services and receive payments. Answer telephones to provide information and receive orders. Provide information about rental items, such as availability, operation or description. Rent items, arrange for provision of services to customers and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies and procedures.

Reserve items for requested times and keep records of items rented. Prepare rental forms, obtaining customer signature and other information, such as required licenses.

EDUCATION

Burleson High School, Burleson, TX

High School Diploma, May 1996

Tarrant County College, Fort Worth, TX

Completed coursework, Jan 1997

ADDITIONAL SKILLS

Food Safety and TABC certifcations

813 Barkridge Trail Burleson, Texas, 76028 817-***-**** acw5b2@r.postjobfree.com



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