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Customer Service Representative

Location:
Marietta, Georgia, United States
Salary:
$18.00 hr
Posted:
October 21, 2016

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To whom it may concern

My name is Kaley Wright, and I feel that my personality and willingness to learn more about your business, makes me a great candidate for fulfilling a position within your company. I provide dedication, loyalty and honesty to my work. Im a self-motivated individual who goes above and beyond the duties asked of me. I like to set goals for myself and I am very thorough and persistent. I have attatched a resume for further background information. I am available for an interview at your convenience.

Thank you

Kaley C. Wright

Name: Kaley Wright

Date of Birth: 2-17-1988

Address: 110 Morrison st. Tilton Il. 61833

Phone:217-***-****

Email: acw59g@r.postjobfree.com

Past Employers

Service Desk Coordinator/ IT tech

Walgreens Accounting

Danville,Illinois

Temp -July 30th 2012 & Hired Permanent- April 29th 2013- present

Customer Service Representative, Call stores to troubleshoot (hardware) equipment such as telxons, office printers, and AS400s. Also troubleshoot software related issued as well, such as inventory and merchandising. Resolving incidents out, as well as escalating incidents for further assistance needed. Computer skills such as Microsoft Word, BMC Remedy, Microsoft Outook, etc.

Recall Coordinator

AutoZone Return Facility

Danville,Illinois

3/2012-7/2012

Scan recalls and get them ready to be shipped to Vendors or Main Warehouse

Part Time

Private Homecare

Danville,Illinois

1/2012-5/212

Assisting elderly cancer patient in her household. Providing meals, house cleaning, and grooming.

Certified Nursing Assistant

Vermilion Manor Nursing Home

Tilton,Illinois.

3/2012-9/2012

Helping residents with feeding,bathing,dressing,transfer assistance,serving meals, obtaining vital signs, skin care, assisting residents after incontinent episodes and reporting changes in residents condition to the medical staff.

CNA

Hawthorne Inn

Danville Illinois

October 2009 - April 2010

Assisted with their medication, bathing, meals, etc...

Caregiver

Private Home Care

Fithian,Illinois

5/2007 - 10/ 2010

Assisted elderly gentleman with his morning grooming such as bathing,shaving,dressing, prepared all 3 meals, ran errands with him and also took him to and from appointments

Cashier

Family Dollar

Danville,Illinois

10/2009 - 4/ 2010

Customer Service, Cash handling, Retail, Merchandising

Cashier/Deli

St.Joe IGA

St Joe,Illinois

1/2005 - 4/2006

Cashier, Customer service, stocking shelves

Education

Oakwood High School

Rt. 150 Fithian Illinois

Major: General / Law / Conservation

Graduated 2006

Awards/Achievements

National honor roll,honor roll, vice president of FFA, president of FCCLA

Danville Area Community College, Danville Illinois

Parkland Community College, Champaign Illinois

Danville Area Community College (CNA certificate)

Skills

Multitasking, Customer service, phone skills, computer skills, retail experience, food service experience, call center experience, homecare.

References

Walgreens Accounting

Barbara Ray

217-***-****

Genpact

Zanetta Erickson

217-***-****

Bryants

Janie Hubbard

217-***-****

Chief of police (Tilton IL)

Steve Cornett

217-***-****



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