Customer Service Representative
Resume:
To whom it may concern
My name is Kaley Wright, and I feel that my personality and willingness to learn more about your business, makes me a great candidate for fulfilling a position within your company. I provide dedication, loyalty and honesty to my work. Im a self-motivated individual who goes above and beyond the duties asked of me. I like to set goals for myself and I am very thorough and persistent. I have attatched a resume for further background information. I am available for an interview at your convenience.
Thank you
Kaley C. Wright
Name: Kaley Wright
Date of Birth: 2-17-1988
Address: 110 Morrison st. Tilton Il. 61833
Phone:217-***-****
Email: acw59g@r.postjobfree.com
Past Employers
Service Desk Coordinator/ IT tech
Walgreens Accounting
Danville,Illinois
Temp -July 30th 2012 & Hired Permanent- April 29th 2013- present
Customer Service Representative, Call stores to troubleshoot (hardware) equipment such as telxons, office printers, and AS400s. Also troubleshoot software related issued as well, such as inventory and merchandising. Resolving incidents out, as well as escalating incidents for further assistance needed. Computer skills such as Microsoft Word, BMC Remedy, Microsoft Outook, etc.
Recall Coordinator
AutoZone Return Facility
Danville,Illinois
3/2012-7/2012
Scan recalls and get them ready to be shipped to Vendors or Main Warehouse
Part Time
Private Homecare
Danville,Illinois
1/2012-5/212
Assisting elderly cancer patient in her household. Providing meals, house cleaning, and grooming.
Certified Nursing Assistant
Vermilion Manor Nursing Home
Tilton,Illinois.
3/2012-9/2012
Helping residents with feeding,bathing,dressing,transfer assistance,serving meals, obtaining vital signs, skin care, assisting residents after incontinent episodes and reporting changes in residents condition to the medical staff.
CNA
Hawthorne Inn
Danville Illinois
October 2009 - April 2010
Assisted with their medication, bathing, meals, etc...
Caregiver
Private Home Care
Fithian,Illinois
5/2007 - 10/ 2010
Assisted elderly gentleman with his morning grooming such as bathing,shaving,dressing, prepared all 3 meals, ran errands with him and also took him to and from appointments
Cashier
Family Dollar
Danville,Illinois
10/2009 - 4/ 2010
Customer Service, Cash handling, Retail, Merchandising
Cashier/Deli
St.Joe IGA
St Joe,Illinois
1/2005 - 4/2006
Cashier, Customer service, stocking shelves
Education
Oakwood High School
Rt. 150 Fithian Illinois
Major: General / Law / Conservation
Graduated 2006
Awards/Achievements
National honor roll,honor roll, vice president of FFA, president of FCCLA
Danville Area Community College, Danville Illinois
Parkland Community College, Champaign Illinois
Danville Area Community College (CNA certificate)
Skills
Multitasking, Customer service, phone skills, computer skills, retail experience, food service experience, call center experience, homecare.
References
Walgreens Accounting
Barbara Ray
Genpact
Zanetta Erickson
Bryants
Janie Hubbard
Chief of police (Tilton IL)
Steve Cornett
Contact this candidate