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Customer Service Representative

Location:
Schaumburg, Illinois, United States
Salary:
25,000 - 40,000
Posted:
October 21, 2016

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BETTIE BRIDGES

**** ******* ****, ******* *******, IL 60169

(224) ***-**** acw53y@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Organized multi-tasker adept at implementing procedures that increase productivity

Knowledgeable, diligent worker with a positive personality and sense of humor

Independent self-starter with the ability to perform effectively in a team-oriented environment

Basic: Microsoft Word, Outlook, Internet

Customer service, word processing/typing, filing, proofreading, professional communication skills

EXPERIENCE

J C PENNEY’S, Woodfield Mall, Schaumburg, IL Fine Jewelry Specialist 2013 - Present

CVS/Caremark, Buffalo Grove, IL Customer Service Representative 3 mos.

Temporary assignment with Bridge Personnel

MACY’S, Woodfield Mall, Schaumburg, IL Early AM Support Associate 10 mos.

Promoted to Armani Jeans Merchandise Handler/Specialist; reported to have best sales above plan

02-03 2013; received Employee Commendations for Customer Service, Commitment and Cooperation

X.E.M., INC., Antioch, IL VPO/Administrative Officer 2 yrs.

Managed operations of a budding VOiP company, customer service, devised innovative sales strategy and marketing campaign, bookkeeping, basic tax preparation, etc.

SEARS HOLDINGS, INC., Gurnee, IL Merch./Cust. Serv. Associate 7 mos.

Achieved highest sales and customer compliment cards with zero complaints

SAUK COMM. CO, INC., Sauk Village, IL Co-owner/VPO 5 yrs.

Management of a small cellular reselling company which included customer service, sales, marketing, billing, basic tax preparation, etc.; steadily increased sales 30-50% each quarter

EDUCATION

TAYLOR BUSINESS INSTITUTE, Chicago, IL; Word Proc./Secretarial: Graduated Valedictorian

REFERENCES

Lena Wimberly, Dept. Manager, JC Penney, Woodfield Mall, Schaumburg 847-***-****

Anna Aranda, Former Dept. Manager, JC Penney, Woodfield Mall, Schaumburg 630-***-****

Shannon Richards, Co-Worker, JC Penney, Woodfield Mall, Schaumburg 847-***-****



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