BETTIE BRIDGES
**** ******* ****, ******* *******, IL 60169
224-***-**** acw53y@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Organized multi-tasker adept at implementing procedures that increase productivity
Knowledgeable, diligent worker with a positive personality and sense of humor
Independent self-starter with the ability to perform effectively in a team-oriented environment
Basic: Microsoft Word, Outlook, Internet
Customer service, word processing/typing, filing, proofreading, professional communication skills
EXPERIENCE
J C PENNEY’S, Woodfield Mall, Schaumburg, IL Fine Jewelry Specialist 2013 - Present
CVS/Caremark, Buffalo Grove, IL Customer Service Representative 3 mos.
Temporary assignment with Bridge Personnel
MACY’S, Woodfield Mall, Schaumburg, IL Early AM Support Associate 10 mos.
Promoted to Armani Jeans Merchandise Handler/Specialist; reported to have best sales above plan
02-03 2013; received Employee Commendations for Customer Service, Commitment and Cooperation
X.E.M., INC., Antioch, IL VPO/Administrative Officer 2 yrs.
Managed operations of a budding VOiP company, customer service, devised innovative sales strategy and marketing campaign, bookkeeping, basic tax preparation, etc.
SEARS HOLDINGS, INC., Gurnee, IL Merch./Cust. Serv. Associate 7 mos.
Achieved highest sales and customer compliment cards with zero complaints
SAUK COMM. CO, INC., Sauk Village, IL Co-owner/VPO 5 yrs.
Management of a small cellular reselling company which included customer service, sales, marketing, billing, basic tax preparation, etc.; steadily increased sales 30-50% each quarter
EDUCATION
TAYLOR BUSINESS INSTITUTE, Chicago, IL; Word Proc./Secretarial: Graduated Valedictorian
REFERENCES
Lena Wimberly, Dept. Manager, JC Penney, Woodfield Mall, Schaumburg 847-***-****
Anna Aranda, Former Dept. Manager, JC Penney, Woodfield Mall, Schaumburg 630-***-****
Shannon Richards, Co-Worker, JC Penney, Woodfield Mall, Schaumburg 847-***-****