PROFILE

** *****’ hands-on IT Project Manager, responsible for IT Strategy, Business analysis, Change Management, Systems Integration, Cutover and Data Migration, Management of 3rd party’s services. 15 years partner/manager of IT consulting firms. Strong analyst/programmer background in Canada, experience solving master data and interface problems.

Worked with Oil, Steel, Government, Manufacturing, Telecom, Pharmaceutical, Consumer Packaged Goods, NGO, 14 years in Retail and Distribution businesses.

Founder/manager of ROFF, 1990 we introduced SAP in Portugal, as Distributors. We localized and sold the first SAP systems in Portugal. Pilot user of ASAP methodology, responsible for timeline, budget, quality and scope on 8 implementation projects, including roll-out to subsidiaries of Unilever, SIEMENS, Grundig and Jansen-Cilag plus GERDAU, the largest SAP project in South America, in Brazil. Also responsible for managing the migration of mainframe information systems for Portugal Telecom, 2 Insurance Companies and 4 Banks.

2005/08 worked as IT Director of RIMI Baltic, Latvia, Lithuania and Estonia, 300 Hyper and supermarket stores, 10000 employees and 1 billion Euros sales. SAP IS-retail. Select and implement new POS software solution. Negotiate new SAP IT infrastructure outsourcing. Pilot implementation of BI Accelerator, predecessor of SAP Hana. IT costs were reduced to circa 0.4% of sales, less than half of industry average.

Worldwide experience: Portugal, Brazil, Canada, UK, US, Norway, Baltic's, Poland, Angola, Mozambique, Liberia, Pakistan and Saudi Arabia.

Languages: English, Portuguese, Spanish and French

EU/Portuguese and Canadian passports holder.

PROFESSIONAL HISTORY

MR – IBC (International Business Consulting) - Jan 2013

July 2016, Karachi, Pakistan. University of Karachi - Review in house capability of management of resources and IT infrastructure of the L.E.J. National Science Information Centre, the digital library and internet hub of the International Centre for Chemical and Biological Sciences (ICCBS)

September 2015 to January 2016, Monrovia, Liberia. Last Mile Health NGO – Improve IT resources and applications, renegotiate internet services and suppliers, participate in the Data Management Project.

January 2014 to August 2015, Portugal. Manufacturing and global distribution of value added fabric collections for clothing - SAP business analysis, improve planning and controlling to increase efficiency and decrease costs. Fashion import and distribution - Business information support.

June 2014 to August 2014, Cameron, Houston, Texas. Fix SAP manufacturing planning problems on OneSubsea, Brazil.

2013 - Vancouver, Toronto. On sabbatical, refreshing my knowledge on SAP latest technology, Solution Manager and Hana Cloud Platform.

Pumangol (Oil downstream, fuel stations with convenience stores) - May 2011 to Aug 2012

IT Director, Project Manager

Lead the implementation of the required General IT systems in Angola, Retail - Microsoft RMS, ERP - Microsoft Navision and TMS - Terminal Management System. Ensure IT strategy in Angola is aligned to the business strategy. Responsibility for project budgets and tracking spend. Manage the support services for 3rd parties related to General and Retail IT.

ICA, Norway (600 Hypers and supermarkets) - Sep 2010 to April 2011

Business Analyst, SAP IS Retail

Hired to help fix SAP implementation problems. Reviewed interfaces with WM and MRP legacy applications, causing out of sync applications and wrong orders from stores, analyzed and improved master data quality, designed and implemented procedures to reduce the large number of stock errors, re-engineered some processes to be user friendly.

Teixeira Duarte, MAXI, Angola (cash & carry) – 2009

Change Manager, SAP IS Retail

Redefine IT strategy, re-engineer logistics processes, design and develop tools and procedures to reduce the large number of store deliveries not on the system, improve master data quality. Promote user ownership of the new processes, redefine daily IT operation.

AHOLD, RIMI Baltic (300 stores) – Oct 2005 to Aug 2008

IT Director, Project Manager

SAP IS Retail, Latvia, Lithuania and Estonia, one billion €uro sales, 10000 employees, Hypers, supermarkets and cash & carry. SAP re-engineering Latvia and Estonia, rollout to Lithuania, definition of IT Strategy and vision, handle all the stakeholders from board to users, and system integration to ensure end-to-end solution working. Analyze and improve master data quality, review interfaces with WM and 6 different POS applications, design and implement procedures to reduce the large number of errors. Develop BI (data warehouse), data models and reports, implement BI Accelerator. Select and implement new POS software solution. Negotiate new SAP IT infrastructure outsourcing. Empower employees to accept and embrace changes in their business environment, promote user ownership of the new processes. IT costs were reduced to 0.4% of sales, less than half of industry average.

CTT Portuguese postal services – Nov 1998 to 2005

SAP Outsourcing Director, Project Manager

Implemented SAP in 3 subsidiaries, participated in the definition of program strategy and vision, handled all the stakeholders from board to users, and system integration to ensure end-to-end solution working, reengineered business processes, implemented SAP MM, WM, BI, CRM, SAP Portal, Open View Digital Archiving and Workflow. Responsible for maintenance and implementation, year 2000 bug, upgrade from version 3.0F to 4.5, currency conversion to EURO. Restructured SAP team, transfer application ownership to key users, reorganize IT staff in operations and functional support, SAP technical consultants where outsourced.

Gerdau, Brazil (steel) – Aug 1997 to Aug 1998

Project Manager subcontracted by SAP Brazil

Largest SAP project in South America, mills in Brazil, Argentina, Canada, United States, Uruguay and Colombia. FI, CO, AM, MM, SD, PM, PP, WM, ASAP methodology

Project team responsibilities included optimization of business practices, support changes in business processes, define standards, and change corporate structure.

Founder, General Manager of ROFF, 1988/98

SAP distributor for Portugal until 1992. We sold and implemented the first SAP systems in Portugal. I was responsible for timeline, budget, quality and scope on 7 implementation projects for international businesses: GALP, Portucel, Unilever (FIMA, IGLO), SIEMENS, GRUNDIG and Jansen Cilag.

EDUCATION AND TRAINING

Electronic Engineering – IST, Lisbon, Portugal

Information Technology Courses and Seminars in Portugal and abroad, including Project Management, Office Automation and Change Management, SAP training, ASAP, Solution Manager, Financials, Controlling, Logistics, Supply Chain, Manufacturing, Sales, CRM and Business Warehouse

Languages: English, Portuguese, Spanish and French

Interests: Yoga, Tai-Chi, Fitness, Photography

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