Christian Miller
E-mail: acw4z6@r.postjobfree.com
Education: Long Island University Brookville, NY
Major: Psychology and Sociology
Related Coursework:
General Psychology I & II, Practicum in the Teaching of Psychology I, Systems and Theories in Psychotherapy, Sociology I & II, Trends in Social Psychology, English 1: Composition, English 2: Analysis and Argument, Social Theory, Sociological Statistics
Work Experience:
Brown Paper Tickets
Contact Center Representative/Sales and Outreach Representative November 2014-present
Handling support e-mails and calls for both ticket buyers and event organizers
Educating new and current event organizers about account set up, event creation, site features and tools
Assisting event organizers in event planning
Researching and following up with outreach opportunities
Attending and networking at events
Hosting networking events for current and potential event organizers
Highway Toll Administration
Customer Service Representative December 2013-October 2014
Addressed customer concerns regarding toll charges and company policy
Provided customers with toll receipts via mail, e-mail, and fax
Troubleshooting via company instant messenger, e-mail, and telephone
Cardworks Servicing
Call Center Associate March 2011-March 2013
Provided effective customer service in a high volume call center setting
Advised accurately on current bank policies and procedures information to cardholders for a variety of different banks
Provided troubleshooting support for cardholders with website issues and statement inquiries
Sunglass Hut
Keyholder April 2010-November 2010
Provided efficient and informed customer service and sales
Performed daily inventory of store merchandise
Gave loss prevention support in a high traffic sales setting
Processed and merchandising weekly store shipments
Co-Curricular Activities: President, Psychology Club, September 2006-December 2007
Honors and Awards:
Merit membership to the National Forensic League, February 2002-present
David R. Kleinman Memorial Award, May 2007