Jagtar singh
**swaffield road Papatoetoe Auckland, NZ
acw4xe@r.postjobfree.com
Personal Statement
In 2014, I have completed a bachelor of computer application from Guru Nanak dev university Amritsar, India and Diploma in information technology from the ROYAL BUSINESS COLLEGE NZ .After finishing my study in India, I decided to come in the New Zealand to continue study of IT.I have completed diploma of information technology level 7. Currently I am working in the warehouse NZ.
I have the ability to make precise and effective customer service related questions and can deal with a wide range of people regardless of culture, gender or age.
Key Attributes
Strong communication skills
The ability to change my communication style to meet the needs of the customers
Accurate in maintaining customer request information
The ability to analyze and define problems
I have a strong attention to accuracy and detail
Strong understanding of customer problems and ability to resolve
Direct and honest approach to customer service
The ability to listen carefully to ensure I gain the right information and rephrase when appropriate.
Skills and abilities
Working knowledge of LAN/WAN networking
Incident management experience – Managing incidents including business expectations and communication
Sound working knowledge of Microsoft operating systems
Strong Working knowledge of Microsoft Applications
The ability to install, configure and troubleshoot Windows 2003 & 2008
Strong MS word and excel skills
Knowledge of Active Directory Administration
Technical Skills
Advanced, proven knowledge and fault finding skills in Windows desktop/server systems and Microsoft Office suits
Strong analytical and problem solving skills of PC units, printers, switches, routers, firewalls,cabling and other peripherals
Ability of network(LAN/WAN & Wireless) design, set up, deployment, testing and troubleshooting
Able to diagnose and repair faulty products (software/hardware)
Proven experience with the installation and configuration of a broad range of Windows software applications
Knowledge of MS server system (Active Directory, Exchange, DHCP, DNS, IIS)
Ability of Server backups & restores, system monitoring and PC builds
Strong understanding of telecommunication processes
I demonstrate strong interpersonal skills and problem solving techniques
Employment History
Employer: south seas distribution ltd.
Date:
Hobbies
Travelling
Helping needy people
Watching movies
Driving
Education History
2016
Diploma in information technology level 7
Royal Business College NZ
2014
Bachelor of computer application
Guru Nanak Dev University Amritsar, India