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Customer Service Sales

Location:
Barnala, Punjab, 148101, India
Posted:
October 19, 2016

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Ramandeep Singh

H # C****/W-*, Street No. *,

Sandhu Patti, Gharuan Road,

Barnala – 148101(Punjab)

Email:- acw4r9@r.postjobfree.com

Cell +91-988*******

PERSONAL INFORMATION

• Father’s Name : Sh. Vijay Kumar

• Date of Birth : 19th July,1988

• UID No. : 347*-****-****

• Religion : Sikh

• Nationality : Indian

• Marital Status : Single

• Language : Hindi, Punjabi, English

• Hobbies : Singing, Listening Music, Acting, Make Relations

PROFILE

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs and computer knowledge. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

CAREER OBJECTIVE

To work in an open and amiable atmosphere where scope of personal development is proportional to the company’s growth.

ACADEMIC QUALIFICATION

Class School/College University Year of Passing

10th (Matriculation) Govt. High School, Barnala P.S.E.B 2003

12th (Sen. Secondary) Govt. High School, Barnala P.S.E.B 2005

Graduation (B.A) S.D. College, Barnala Punjabi University, Patiala 2011

PROFESSIONAL QUALIFICATION

A.D.C.A Bharat Computer Centre, Barnala Delhi Govt. 2004

D.I.A Aggarwal Munimi School Aggarwal Munimi School 2005

MBA (HR & IB) LPUDE, Jalandhar Lovely Professional University 2014

EXPERIENCE

Presently working with Reliance Communication Ltd., Ludhiana as Officer – Customer Service and Service Assurance from 29th Oct, 2016 to till date.

KEY AREAS

• Validate the CAF, Signing Authority for signing the CAFs (Customer Activation Form).

• Key Responsible for Gross Rejection, Warehousing for Four Distributors.

• Looking forward CCA and Retailer Issues and resolve.

• Ensuring the inter-departmental coordination to smoothen and speedup the work.

• Performed other related duties as may be requested.

Worked at Eastman Auto & Power Ltd., Gurgaon as Sales & Marketing – Executive from 18th Feb 2015 to 24th Oct 2015 and looking for Primary and secondary sales in five district (Barnala, Mansa, Moga, Sangrur & Patiala)

• Looking forward sales and services for Primary Counters.

• Finalize All Deals of Customers.

Worked at Z Power Impex Pvt. Ltd., Chandigarh (Importer, Exporter & Trader of Lead-Acid Accumulators) from July 2011 to January 2015 as an Administrative Assistance.

KEY AREAS

• Worked in Busy Win 3.6 Computerized Software for Billing & Inventory Control.

• Key Responsible for the Inward and outward of stock.

• Ensuring the inter-departmental coordination to smoothen and speedup the work.

• Manage procurement of supplies and material for units.

• Performed other related duties as may be requested.

Worked at Jugal Kishore & Co. (C & F of Vimal Oil & Foods Pvt. Ltd. Ahmadabad, Gujarat) from Oct. 2006 To March 2008 as a depot manager cum accountant.

KEY AREAS

• Work in ERP & BUSY Win 3.4 Computerized Software for Accounts, Bargain & Inventory Control.

• Coordinated to Generate MIS reports for status/progress of ongoing projects at various locations to the management.

• Key responsible person for handling the documentation cell in the department.

• Independently looking for the office operations including the routine correspondence and reports.

• Finalize All Deals of Customers (Book Bargains, Dispatch Etc.).

ADDITIONAL ACTIVITIES

• Attend various promotional activities (Exhibitions) to improve sales & service in “ZPOWER IMPEX PVT. LTD., Chandigarh” and sale more than targets.

• Awarded “Excellence Award” by Reliance Communication Pvt. Ltd. for done more than 100% KPI in the month of May and June.

• Awarded “Best Actor “ by “Ram Leela Comity,Barnala”

KEY SKILLS

• Office Organization & Administration

• Records & Database Management

• General Bookkeeping (A/P & A/R)

• Telephone & Front Office Reception • Spreadsheets & Reports

• Scheduling & Calendaring

• Meeting & Event Planning

• Filing & Data Entry

Ramandeep Singh



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