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Senior Live Chat & Customer Support Specialist

Columbus, OH
... ● Analyzed customer feedback to identify trends and propose actionable solutions for service enhancement. ● Collaborated with cross-functional teams to ensure timely resolution of complex customer issues. ● Created detailed reports on service ... - Nov 09

Customer Service & Claims Analyst

Columbus, OH
... Skilled at quickly understanding customer needs, identifying solutions, and ensuring positive outcomes. Dedicated to building trust, handling challenges with professionalism, and consistently delivering outstanding service to achieve customer ... - Nov 08

Automotive Executive

Columbus, OH
... Demonstrated ability to develop and execute business strategies, cultivate C-suite partnerships, identify emerging market opportunities, and deliver customized solutions aligned with customer requirements. Skilled in translating market intelligence ... - Nov 07

Corporate Tax Compliance Senior CPA (Public Accounting)

Columbus, OH
... POMEROY IT SOLUTIONS INC., 2006 - 2016 Tax Director • Position eliminated due to an acquisition, merger and reorganization by a private equity firm. • Developed a tax department with a staff of four that achieved $30-million in tax savings over 10 ... - Nov 02

Purchasing & Operations Administrative Leadership

Columbus, OH
... Customer Account Coordinator / Office Administrator Staffing Solutions Cleveland, OH 2017 Maintained purchase and sales orders, including receipt of products. Processed order entry and issued invoices to corresponding accounts. Ensured purchased ... - Nov 02

Health IT Project Management Leader

Hilliard, OH
... Analyzed abnormal terminations, error codes, and isolated problem areas and determined solutions. CBC COMPANIES (Nov 1989 – Dec 1989) PROGRAMMER Modified and maintained Financial Systems which included fixed assets, accounts payable, and payroll. ... - Oct 27

Detail-Oriented Bookkeeping and Accounting Professional

Upper Arlington, OH, 43221
... Customer Service Representative Safelite Solutions, Columbus, Ohio September, 2009 – November, 2012 Take Insurance claims for glass damage and schedule for repair or replacement. Bookkeeper Columbus, Ohio September, 2006 – November, 2009 Freelance ... - Oct 14

Instructional Technology and Education Leadership Professional

Orange Township, OH, 43035
... Core Strengths High-Accuracy Data Entry Leadership Technology-based Solutions Productivity and Efficiency Process Improvement Instructional Design Collaboration Licensed Professional Educator Certified Microsoft Educator Employment History Classroom ... - Oct 12

Epic Claims & Revenue Cycle Operations Specialist

Columbus, OH
... Healthcare Project Manager Conifer Health Solutions October 2020 to April 2021 • Led claims and reimbursement initiatives for hospitals and clinics. • Coordinated patient financial services workflows across cross-functional teams. • Facilitated ... - Oct 08

Network Security Operations Analyst

Columbus, OH
... ADDITIONAL EXPERIENCE Adjunct Professor, American University of Afghanistan Jan 2019 - May 2020: Taught networking, cybersecurity, cloud computing, and protocol concepts to roughly 60 students. Associate Registrar, American University of Afghanistan ... - Oct 05
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