Contact: Ron Smith

Telephone: 919-***-****

Email: acw4p9@r.postjobfree.com

Location: From Raleigh, NC

Summary:

• Experience with installing, maintaining, and troubleshooting Microsoft XP, Vista, 7, 8.1, and 10

• Participated in computer repair projects ranging from simple hardware replacement to advanced malware removal and Windows 8 operating system tutoring.

• Provided remote support and configuration

Education

• Bachelor's of Science Degree - Full Sail University - 2016

• High School Diploma - Millbrook High School - 2007

Skills

• Computer Software

• Operating Systems

• Windows OS

• Mac OS

• Active Directory

• PC Repairs

• Power Supply Unit

• Ram

• Hard Drives

Applications

• MS Office:

• Excel

• Word

• Visio

• Powerpoint

• Outlook

• Gimp

• Unity Game Engine

• GarageBand

• Windows Remote Desktop

• Online Cloud Services

Computer Programming Languages

• (C#) C Sharp

• JavaScript

• C++

More Skills

• Auto Mechanic

• Pharmaceutical

• Parata System Operations

• RX compounds

• General Labor

• Palette Jacks

• Carry 50+ Lbs

• Operate Powertools

Employment History

Computer Career 2013-present

• Experience with installing, maintaining, and troubleshooting Microsoft XP, Vista, 7, 8.1, and 10

• Setup of new systems (installing software, configuring email, new computers, peripherals, mobile devices)

• Hardware and Software Troubleshooting and Repair.

• Participated in computer repair projects ranging from simple hardware replacement to advanced malware removal and Windows 8 operating system tutoring.

• Provided remote support, configuration, test, and turn-up.

• Participated in planning and implementation of desktop PC upgrades

• Provided Desktop and Laptop Support.

• Unlock accounts and reset passwords.

Company Name: Global Value Commerce Raleigh, NC 7/2014 - Present

Warehouse General Labor

• Arranged/Processed merchandise

• Fulfilled company orders for clients.

Company Name: Macy's Raleigh, NC - 2013 Holiday Season

Retail Support/Merchandise receiver

• Received inventory

• Prepared merchandise for sale

• Shipped merchandise to online clients

Company Name: Xerox: CVS Caremark Raleigh, NC - 08/2012 to 08/2013

Certified Pharmacy Technician

• Expedited prescription claims for Medicare part D patients.

• Counseled physicians and their staff to predetermine or re-determine if the patient's insurance will cover their prescriptions.

RX247/On call Wake Forest, NC 10/2011 to 12/2012

Certified Pharmacy Technician

• 24/7 service for long term care pharmacies

• Expedited emergency prescription orders into local CVS and Walgreens pharmacies to be filled for

• patients short on medication

• Handled nurse inquiries regarding their facility patients

Company Name: Hendrick's KIA Cary, NC 08/2011 to 10/2011

Sales Representative

• Sold Kia brand and pre-owned car inventory for Hendrick's Kia

• Greeted customers in a prompt and professional manner

• Showcased an array of vehicles to clientele

Company Name: Physicians Pharmacy Alliance Cary, NC - 08/2009 to 08/2011

Certified Pharmacy Technician

• Assisted pharmacist with the preparation of prescriptions.

• Dispensed medications using a Parata system or manually by hand.

• Sorted and filed patient prescriptions.

• Carefully dispensed C-2 medications

• Kept track of medical inventory

• Employee of the month 01/2011

•Addressed customer inquiries in person or via phone

Company Name: The City Insight Raleigh, NC - 05/2009

Distribution

• Delivered company magazines.

• Informed clients of next shipment and discussed content of magazine upon delivery.

Company Name: Mini-City Transmissions Raleigh, NC - 01/2007-08/2009

Trainee Auto-Mechanic

• Trained to operate auto diagnosis test and performed repairs:

•o Brakes

•o Windshield Wiper Replacement

•o Light bulb Replacement

•o Rotors

•o Oil Changes

•o Filters

•o Radiator/Brake/Steering/Transmission Fluid Checks

•o Tire Rotations

•o Tune-ups

• Company Invoices and warranty documentation

Company Name: Subway Raleigh, NC - 05/2006-01/2007

Assistant Manager

• Prepared customer orders.

• Performed chores of a restaurant business.

• Managed the store in absence of the owner.

References available upon request

Contact this candidate