Customer Service Representative
Resume:
MARY JANE NIEVA HERRERA
*O Bryant Tower * – Tribeca Private Residences
Landco Pacific Corp. East service road
Sucat Exit. Muntinlupa 1772
Mobile No. 090*-***-****/
Email address: *****************@*****.***
WORK EXPERIENCE
Agricultural Compliance Officer- Department of Agriculture-NMIS
(Feb 2016- Sept. 2016) Visayas Ave. Q.C.
Customer Service Representative- Expert Global Solutions-
(Oct. 2014- Sept. 2015) Northgate, Alabang Muntinlupa
Customer Service Representative - Sitel Philippines- Robinsons Pioneer (Oct. 2012- Jun 2014) Complex (pioneer street)
1552Mandaluyong City
Customer Service Representative - Aditya Birla Minacs
(July 2011- July 2012) 377 Sen. Gil Puyat Ave.
Makati City
Customer Care Representative-Affiliated Computer Services Inc. (ACS Phils.)
(July 2007-Sep. 2008) 7th Flr., One E-COM Center Bldg. cor. Harbor
and Sunset Ave., Mall of Asia Complex Pasay City
EDUCATIONAL BACKGROUND
College:
La Consolacion College – Caloocan City 2002-2007
Course:
Bachelor of Science in Tourism
Secondary:
La Consolacion College – Caloocan City 1998-2002
Elementary:
La Consolacion College – Caloocan City 1990-1998
SKILLS
Proficiency on:
Ø Windows 98’/ XP/10
Ø Microsoft Office (Word, Excel, PowerPoint)
Typing
Research/Internet
Customer service skills
Field and Inspection skills
ORGANIZATIONS
Travel Club, LCC-C – 3rd yr. Representative; 2005- 2006
4th yr. Representative; 2006-2007
TRAINING /SEMINARS ATTENDED:
Attended Seminar the student seminar, LCC-C,
Feb. 11, 2005
Attended seminar “Living and sharing a Beautiful
Life” LCC-C, Feb. 12, 2005
Attended a Convention, Job Hunts: Looking for the right Job
And the right man for Job, at The Pearl Manila Hotel, Oct. 1 2005
Attended a Leadership Training seminar at Tagaytay picnic grove, Sept. 2006
One of the organizers in Convention, Maintaining Professional standards in
Tourism and Hospitality Industry, at the Century Park Hotel, Sept. 28, 2006
Attended a Leadership and Financial Training, Hotel Stotsenberg In Pampanga, 2012
HONORS/AWARDS:
Most active Travel Club Officer, LCC-C graduation, Batch 2007
Fidelity Award, LCC-C graduation, Batch 2007
ON-THE-JOB TRAINING:
Prosperity Travel and Tours Incorporation – U.N. Avenue, Manila
Crown Travel Corporation- Ermita, Manila
PERSONAL PROFILE
Date of Birth: Nov. 18, 1984
Place of Birth: Manila
Age: 31 yrs. Old
Sex: Female
Civil Status: Single
Nationality: Filipino
Height: 5’3
Weight: 100 lbs.
Religion: Catholic
Language: Filipino and English
CHARACTER REFERENCES *Available upon request
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