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Customer Service Representative

Location:
Makati, National Capital Region, Philippines
Posted:
October 19, 2016

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MARY JANE NIEVA HERRERA

*O Bryant Tower * – Tribeca Private Residences

Landco Pacific Corp. East service road

Sucat Exit. Muntinlupa 1772

Mobile No. 090*-***-****/

099*-***-****

Email address: acw43s@r.postjobfree.com

WORK EXPERIENCE

Agricultural Compliance Officer- Department of Agriculture-NMIS

(Feb 2016- Sept. 2016) Visayas Ave. Q.C.

Customer Service Representative- Expert Global Solutions-

(Oct. 2014- Sept. 2015) Northgate, Alabang Muntinlupa

Customer Service Representative - Sitel Philippines- Robinsons Pioneer (Oct. 2012- Jun 2014) Complex (pioneer street)

1552Mandaluyong City

Customer Service Representative - Aditya Birla Minacs

(July 2011- July 2012) 377 Sen. Gil Puyat Ave.

Makati City

Customer Care Representative-Affiliated Computer Services Inc. (ACS Phils.)

(July 2007-Sep. 2008) 7th Flr., One E-COM Center Bldg. cor. Harbor

and Sunset Ave., Mall of Asia Complex Pasay City

EDUCATIONAL BACKGROUND

College:

La Consolacion College – Caloocan City 2002-2007

Course:

Bachelor of Science in Tourism

Secondary:

La Consolacion College – Caloocan City 1998-2002

Elementary:

La Consolacion College – Caloocan City 1990-1998

SKILLS

Proficiency on:

Ø Windows 98’/ XP/10

Ø Microsoft Office (Word, Excel, PowerPoint)

Typing

Research/Internet

Customer service skills

Field and Inspection skills

ORGANIZATIONS

Travel Club, LCC-C – 3rd yr. Representative; 2005- 2006

4th yr. Representative; 2006-2007

TRAINING /SEMINARS ATTENDED:

Attended Seminar the student seminar, LCC-C,

Feb. 11, 2005

Attended seminar “Living and sharing a Beautiful

Life” LCC-C, Feb. 12, 2005

Attended a Convention, Job Hunts: Looking for the right Job

And the right man for Job, at The Pearl Manila Hotel, Oct. 1 2005

Attended a Leadership Training seminar at Tagaytay picnic grove, Sept. 2006

One of the organizers in Convention, Maintaining Professional standards in

Tourism and Hospitality Industry, at the Century Park Hotel, Sept. 28, 2006

Attended a Leadership and Financial Training, Hotel Stotsenberg In Pampanga, 2012

HONORS/AWARDS:

Most active Travel Club Officer, LCC-C graduation, Batch 2007

Fidelity Award, LCC-C graduation, Batch 2007

ON-THE-JOB TRAINING:

Prosperity Travel and Tours Incorporation – U.N. Avenue, Manila

Crown Travel Corporation- Ermita, Manila

PERSONAL PROFILE

Date of Birth: Nov. 18, 1984

Place of Birth: Manila

Age: 31 yrs. Old

Sex: Female

Civil Status: Single

Nationality: Filipino

Height: 5’3

Weight: 100 lbs.

Religion: Catholic

Language: Filipino and English

CHARACTER REFERENCES *Available upon request



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